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- Tasks: Diagnose faults and repair ATMs while ensuring customer satisfaction.
- Company: Dynamic organisation offering hands-on experience in engineering/IT.
- Benefits: Company vehicle, tools provided, 30 days holiday, and excellent benefits.
- Why this job: Advance your career with full training and real-world problem-solving.
- Qualifications: Mechanical/electrical aptitude and basic IT knowledge preferred.
- Other info: Flexible shifts and supportive team environment.
The predicted salary is between 36000 - 60000 £ per year.
Are you the right applicant for this opportunity? Find out by reading through the role overview below. This great organisation has an exciting opportunity for a Field Service Engineer to work in the field and to join their dynamic team covering the Halifax and Huddersfield area. The candidate could be based anywhere within a 30 minute reach of these areas. The role would suit an individual who is looking to advance their career in engineering/IT and gain hands-on experience in a thriving and supportive workplace. Full training will be given on the product and industry.
Key Responsibilities
- Diagnosing faults, making repairs and replacing modules on ATM’s.
- Installation, maintenance, and repairs on equipment within an assigned territory to ensure continuity of customer operations and high levels of customer satisfaction.
- Take responsibility and ownership of customer problems or incidents until the situation has been resolved to the customers satisfaction and in compliance with their agreed Service Level Agreement.
Candidate Requirements
- Able to work on your own with minimal supervision and to be able to manage your time effectively and pro-actively.
- Good level of mechanical / electrical aptitude.
- Experience preferred with Windows operating systems.
- Experience is preferred in break/fix, IT, computer/mechanical repair and basic computer hardware and software knowledge, however full training will be provided.
- Enjoys taking things apart and putting them back together.
- Have good problem-solving skills.
- Can work well under pressure.
- Full UK driving licence.
Shifts
There are shifts patterns which are very reasonable. 42.5 hours per week, 5 days working, 2 days off, with a day off either side of the weekend if working over the weekend. Typical shift hours: 8am - 5pm, 9.30am - 6pm, 12pm - 9pm.
Benefits
- This role comes with a company vehicle which can be used for personal use and a fuel card.
- Tools/laptop/Android phone and all other required tools are provided.
- Uniform and PPE are also provided.
- Excellent company benefits which includes 30 days holiday per year (inc BH).
Field Service Engineer in Leeds employer: Pyramid Search
Contact Detail:
Pyramid Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer in Leeds
✨Tip Number 1
Get to know the company before your interview! Research their values, mission, and recent projects. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills match the job description, especially your mechanical and electrical aptitude.
✨Tip Number 3
Don’t forget to ask questions during the interview! It shows you're engaged and keen. Ask about the training process or what a typical day looks like for a Field Service Engineer.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Field Service Engineer in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in engineering or IT. We want to see how your skills match the role, so don’t be shy about showcasing your mechanical and electrical aptitude!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re excited about the Field Service Engineer position and how you can contribute to our team. Keep it personal and engaging!
Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in the past. We love candidates who can think on their feet and resolve issues efficiently, so let us know how you’ve done this before!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get you one step closer to joining our dynamic team!
How to prepare for a job interview at Pyramid Search
✨Know Your Stuff
Make sure you brush up on your mechanical and electrical knowledge before the interview. Familiarise yourself with common faults in ATMs and how to troubleshoot them. This will show that you're proactive and ready to dive into the role.
✨Show Off Your Problem-Solving Skills
Prepare examples of past experiences where you've successfully diagnosed and resolved issues. Whether it's fixing a computer or repairing equipment, having specific stories ready will demonstrate your capability and confidence.
✨Time Management is Key
Since the role requires working independently, be ready to discuss how you manage your time effectively. Share strategies you use to prioritise tasks and ensure customer satisfaction, especially under pressure.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, training processes, and the types of equipment you'll be working with. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.