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- Tasks: Diagnose faults and repair ATMs while ensuring customer satisfaction.
- Company: Dynamic organisation with a supportive team culture.
- Benefits: Company vehicle, tools provided, 30 days holiday, and excellent perks.
- Why this job: Gain hands-on engineering experience and advance your career in a thriving environment.
- Qualifications: Mechanical/electrical aptitude and problem-solving skills; training provided.
- Other info: Flexible shifts and opportunities for personal growth.
The predicted salary is between 30000 - 42000 £ per year.
This great organisation has an exciting opportunity for a Field Service Engineer to work in the field and to join their dynamic team covering the East Coast, Hull to York. The candidate could be based anywhere within a 30 minute reach of these areas. The role would suit an individual who is looking to advance their career in engineering/IT and gain hands-on experience in a thriving and supportive workplace. Full training will be given on the product and industry.
Responsibilities:
- Diagnosing faults, making repairs and replacing modules on ATMs.
- Installation, maintenance, and repairs on equipment within an assigned territory to ensure continuity of customer operations and high levels of customer satisfaction.
- Take responsibility and ownership of customer problems or incidents until the situation has been resolved to the customers' satisfaction and in compliance with their agreed Service Level Agreement.
Candidate Requirements:
- Able to work on your own with minimal supervision and to be able to manage your time effectively and pro-actively.
- Good level of mechanical / electrical aptitude.
- Experience preferred with Windows operating systems.
- Experience is preferred in break/fix, IT, computer/mechanical repair and basic computer hardware and software knowledge, however full training will be provided.
- Enjoys taking things apart and putting them back together.
- Have good problem-solving skills.
- Can work well under pressure.
- Full UK driving licence.
Shifts:
There are shifts patterns which are very reasonable. 42.5 hours per week, 5 days working, 2 days off, with a day off either side of the weekend if working over the weekend. Typical shift hours: 8am - 5pm, 9.30am - 6pm, 12pm - 9pm.
Benefits:
- This role comes with a company vehicle which can be used for personal use and a fuel card.
- Tools/laptop/Android phone and all other required tools are provided.
- Uniform and PPE are also provided.
- Excellent company benefits which includes 30 days holiday per year (including bank holidays).
Field Service Engineer in Hessle employer: Pyramid Search
Contact Detail:
Pyramid Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer in Hessle
✨Tip Number 1
Get to know the company! Research their values, mission, and recent projects. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to insider tips or even a referral, which can give you a leg up in the hiring process.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to field service engineering. Think about your past experiences and how they relate to the role, especially your problem-solving skills and technical knowledge.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Field Service Engineer in Hessle
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in engineering or IT. We want to see how your skills match the role, so don’t be shy about showcasing your mechanical and electrical aptitude!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re excited about the Field Service Engineer position and how your problem-solving skills can benefit our team. Keep it friendly and professional!
Show Off Your Technical Skills: Mention any experience you have with Windows operating systems or break/fix scenarios. Even if you’re new to the field, let us know about your passion for taking things apart and putting them back together!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Pyramid Search
✨Know Your Stuff
Make sure you brush up on your mechanical and electrical knowledge before the interview. Familiarise yourself with common issues related to ATMs and how to troubleshoot them. This will show that you're proactive and ready to dive into the role.
✨Show Off Your Problem-Solving Skills
Prepare examples of past experiences where you've successfully diagnosed and resolved technical issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easy for the interviewer to see your thought process.
✨Demonstrate Independence
Since the role requires working with minimal supervision, be ready to discuss times when you've managed your own workload effectively. Highlight your time management skills and how you prioritise tasks to meet deadlines.
✨Ask Smart Questions
At the end of the interview, have a few insightful questions prepared about the company culture, training opportunities, or specific technologies you'll be working with. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
