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- Tasks: Diagnose and repair ATMs while ensuring customer satisfaction across the East Coast.
- Company: Dynamic organisation offering hands-on experience in engineering/IT.
- Benefits: Company vehicle, tools provided, 30 days holiday, and excellent company benefits.
- Why this job: Advance your career with full training and real-world problem-solving experience.
- Qualifications: Mechanical/electrical aptitude and basic IT knowledge preferred; training provided.
- Other info: Flexible shifts with a supportive team environment.
The predicted salary is between 30000 - 42000 £ per year.
This great organisation has an exciting opportunity for a Field Service Engineer to work in the field and to join their dynamic team covering the East Coast, Hull to York. The candidate could be based anywhere within a 30 minute reach of these areas. The role would suit an individual who is looking to advance their career in engineering/IT and gain hands-on experience in a thriving and supportive workplace. Full training will be given on the product and industry.
Responsibilities:
- Diagnosing faults, making repairs and replacing modules on ATMs.
- Installation, maintenance, and repairs on equipment within an assigned territory to ensure continuity of customer operations and high levels of customer satisfaction.
- Take responsibility and ownership of customer problems or incidents until the situation has been resolved to the customers' satisfaction and in compliance with their agreed Service Level Agreement.
Candidate Requirements:
- Able to work on your own with minimal supervision and to be able to manage your time effectively and pro-actively.
- Good level of mechanical / electrical aptitude.
- Experience preferred with Windows operating systems.
- Experience is preferred in break/fix, IT, computer/mechanical repair and basic computer hardware and software knowledge, however full training will be provided.
- Enjoys taking things apart and putting them back together.
- Have good problem-solving skills.
- Can work well under pressure.
- Full UK driving licence.
Shifts:
There are shifts patterns which are very reasonable. 42.5 hours per week, 5 days working, 2 days off, with a day off either side of the weekend if working over the weekend. Typical shift hours: 8am - 5pm, 9.30am - 6pm, 12pm - 9pm.
Benefits:
- This role comes with a company vehicle which can be used for personal use and a fuel card.
- Tools/laptop/Android phone and all other required tools are provided.
- Uniform and PPE are also provided.
- Excellent company benefits which includes 30 days holiday per year (including bank holidays).
Field Service Engineer in Harrogate employer: Pyramid Search
Contact Detail:
Pyramid Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer in Harrogate
✨Tip Number 1
Network like a pro! Reach out to people in the engineering and IT fields, especially those who work in similar roles. Attend local meetups or online webinars to connect with potential employers and get your name out there.
✨Tip Number 2
Show off your skills! If you’ve got experience with mechanical or electrical repairs, don’t be shy about it. Bring examples of your work or even a portfolio to interviews to demonstrate your hands-on abilities.
✨Tip Number 3
Prepare for the unexpected! Field service roles can be unpredictable, so practice answering situational questions. Think about how you’d handle customer issues or technical problems on the spot.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application and get noticed. Plus, it shows you’re genuinely interested in joining our team. Don’t miss out!
We think you need these skills to ace Field Service Engineer in Harrogate
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in engineering or IT. We want to see how your skills match the role, so don’t be shy about showcasing your mechanical and electrical aptitude!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re excited about the Field Service Engineer position and how you can contribute to our team. Keep it personal and engaging!
Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in the past. We love candidates who can think on their feet and resolve issues efficiently, so let us know how you’ve done this before!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get you one step closer to joining our dynamic team!
How to prepare for a job interview at Pyramid Search
✨Know Your Stuff
Make sure you brush up on your mechanical and electrical knowledge before the interview. Familiarise yourself with common issues related to ATMs and how to troubleshoot them. This will show that you're proactive and ready to dive into the role.
✨Show Off Your Problem-Solving Skills
Prepare examples of past experiences where you've successfully diagnosed and resolved technical issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easy for the interviewer to see your thought process.
✨Demonstrate Independence
Since the role requires working with minimal supervision, be ready to discuss times when you've managed your own workload effectively. Highlight your time management skills and how you prioritise tasks to meet deadlines.
✨Ask Smart Questions
At the end of the interview, have a few insightful questions prepared about the company culture, training opportunities, or specific technologies you'll be working with. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
