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- Tasks: Diagnose and repair ATMs while ensuring customer satisfaction across the East Coast.
- Company: Join a dynamic organisation with a supportive workplace culture.
- Benefits: Company vehicle, tools provided, 30 days holiday, and flexible shifts.
- Why this job: Gain hands-on engineering experience and advance your career in a thriving environment.
- Qualifications: Mechanical/electrical aptitude and problem-solving skills; training provided.
- Other info: Work independently with reasonable shift patterns and excellent career growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
This great organisation has an exciting opportunity for a Field Service Engineer to work in the field and to join their dynamic team covering the East Coast, Hull to York. The candidate could be based anywhere within a 30 minute reach of these areas.
The role would suit an individual who is looking to advance their career in engineering/IT and gain hands-on experience in a thriving and supportive workplace. Full training will be given on the product and industry.
Key Responsibilities:
- Diagnosing faults, making repairs and replacing modules on ATMs
- Installation, maintenance, and repairs on equipment within an assigned territory to ensure continuity of customer operations and high levels of customer satisfaction
- Take responsibility and ownership of customer problems or incidents until the situation has been resolved to the customers satisfaction and in compliance with their agreed Service Level Agreement
Candidate Requirements:
- Able to work on your own with minimal supervision and to be able to manage your time effectively and pro-actively
- Good level of mechanical / electrical aptitude
- Experience preferred with Windows operating systems
- Experience is preferred in break/fix, IT, computer/mechanical repair and basic computer hardware and software knowledge, however full training will be provided
- Enjoys taking things apart and putting them back together
- Have good problem-solving skills
- Can work well under pressure
- Full UK driving licence
Shifts:
- 42.5 hours per week
- 5 days working, 2 days off, with a day off either side of the weekend if working over the weekend.
- Typical shift hours: 8am - 5pm, 9.30am - 6pm, 12pm - 9pm
Benefits:
- This role comes with a company vehicle which can be used for personal use and a fuel card
- Tools/laptop/Android phone and all other required tools are provided
- Uniform and PPE are also provided
- Excellent company benefits which includes 30 days holiday per year (inc BH)
Field Service Engineer employer: Pyramid Search
Contact Detail:
Pyramid Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer
✨Tip Number 1
Network like a pro! Reach out to people in the engineering and IT fields, especially those who work as Field Service Engineers. Attend local meetups or online webinars to connect with potential employers and get insider info on job openings.
✨Tip Number 2
Show off your skills! When you get the chance to chat with hiring managers or during interviews, highlight your mechanical and electrical aptitude. Share specific examples of how you've diagnosed faults or solved problems in the past.
✨Tip Number 3
Be proactive! If you see a job posting that excites you, don’t wait around. Apply through our website and follow up with a friendly email to express your enthusiasm. It shows you're serious about the role and can help you stand out.
✨Tip Number 4
Prepare for the unexpected! Field Service Engineers often face unique challenges on the job. Brush up on your problem-solving skills and be ready to discuss how you handle pressure during interviews. Employers love candidates who can think on their feet!
We think you need these skills to ace Field Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the Field Service Engineer role. We want to see how your background fits with diagnosing faults and making repairs, so don’t hold back on those details!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about this opportunity and how your problem-solving skills and mechanical aptitude make you a great fit for our team. Let us know what makes you tick!
Showcase Your Technical Skills: Since we’re looking for someone with a good level of mechanical/electrical aptitude, be sure to mention any relevant experience with Windows operating systems or IT repairs. We love seeing candidates who enjoy taking things apart and putting them back together!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we can’t wait to hear from you!
How to prepare for a job interview at Pyramid Search
✨Know Your Stuff
Make sure you brush up on your mechanical and electrical knowledge before the interview. Familiarise yourself with common faults in ATMs and how to troubleshoot them. This will show that you're proactive and ready to dive into the role.
✨Show Off Your Problem-Solving Skills
Prepare examples of past experiences where you've successfully diagnosed and resolved issues. Whether it's fixing a computer or troubleshooting a technical problem, having specific stories ready will demonstrate your capability and confidence.
✨Time Management is Key
Since the role requires working independently, be ready to discuss how you manage your time effectively. Share strategies you use to prioritise tasks and ensure customer satisfaction, especially under pressure.
✨Ask Questions
Don’t forget to prepare some questions for them! Inquire about the training process, team dynamics, or what a typical day looks like. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
