At a Glance
- Tasks: Diagnose and repair equipment while ensuring customer satisfaction in a dynamic environment.
- Company: Exciting organisation offering full training and a supportive team culture.
- Benefits: Company vehicle, tools provided, 30 days holiday, and personal use of the vehicle.
- Other info: Flexible shift patterns and a chance to work independently.
- Why this job: Gain hands-on experience in engineering/IT with opportunities for career advancement.
- Qualifications: Mechanical/electrical aptitude and problem-solving skills; experience preferred but training provided.
The predicted salary is between 24000 - 36000 € per year.
This great organisation has an exciting opportunity for a Field / Customer Engineer to join their dynamic team. FULL TRAINING will be given. The role will be to look after and work in and around the Blackpool, Preston and Blackburn area.
Experience mending white goods has great transferable skills for this role and equally, a good level of mechanical / electrical aptitude is ideal for this position. If you have experience in and enjoy general PC hardware and software maintenance, working with Windows operating systems or generally enjoy taking things apart, mending and putting back together again, this could be a great opportunity for you. The role would suit an individual who is looking to advance their career in engineering/IT and gain hands-on experience in a thriving and supportive workplace.
Key Responsibilities- Diagnosing faults, making repairs and replacing modules on ATMs.
- Installation, maintenance, and repairs on equipment within an assigned territory to ensure continuity of customer operations and a high level of customer satisfaction.
- Take responsibility and ownership of customer problems or incidents until the situation has been resolved to the customer's satisfaction and in compliance with agreed upon Service Level Agreements.
- Able to work on your own with minimal supervision and manage your time effectively and pro-actively.
- Good level of mechanical / electrical aptitude.
- Experience preferred with Windows operating systems.
- Experience is preferred in break/fix, IT, computer/mechanical repair and basic computer hardware and software knowledge, but full training will be provided to the right candidate.
- Enjoys taking things apart and putting them back together.
- Have good problem-solving skills.
- Can work well under pressure.
- Full UK driving licence.
5 days working, 2 days off, with a day off either side if working over the weekend. Two weekends per month. Typical shift hours are 8am - 5pm, 9.30am - 6pm, 12pm - 9pm.
BenefitsThis role comes with a company vehicle which can be used for personal use and a fuel card. Tools/laptop/Android phone and all other required tools are provided. Uniform and PPE are also provided. Excellent company benefits which include 30 days holiday per year (including bank holidays).
Field Service Engineer in Burnley employer: Pyramid Search
Join a forward-thinking organisation as a Field Service Engineer, where you will receive full training and support in a dynamic work environment. Located in the vibrant areas of Blackpool, Preston, and Blackburn, this role offers excellent benefits including a company vehicle for personal use, 30 days of holiday, and opportunities for career advancement in engineering and IT. With a strong emphasis on employee growth and a collaborative culture, this is an ideal place for those looking to develop their skills while making a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer in Burnley
✨Tip Number 1
Get to know the company! Research their values, mission, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the job. You never know who might give you a leg up!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to mechanical and electrical skills. Think about examples from your past experiences that showcase your problem-solving abilities and technical know-how.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team and ready to take that next step in your career.
We think you need these skills to ace Field Service Engineer in Burnley
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights any relevant experience, especially if you've worked with white goods or have mechanical/electrical skills. We want to see how your background fits the Field Service Engineer role!
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're excited about this opportunity. Share your passion for problem-solving and any hands-on experience you have with IT or mechanical repairs. Let your personality shine through!
Show Off Your Skills:In your application, mention specific examples of when you've diagnosed and fixed issues, whether it's with PCs or other equipment. We love seeing candidates who can demonstrate their technical aptitude and troubleshooting skills.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting role. Don’t miss out on the chance to join our dynamic team!
How to prepare for a job interview at Pyramid Search
✨Know Your Stuff
Make sure you brush up on your mechanical and electrical knowledge. Since the role involves diagnosing faults and making repairs, be ready to discuss any relevant experience you have with white goods or IT hardware. If you've taken things apart and put them back together, share those stories!
✨Show Off Your Problem-Solving Skills
Prepare examples of how you've tackled tricky situations in the past. Whether it's fixing a computer issue or resolving a customer complaint, demonstrating your problem-solving abilities will show that you're the right fit for this hands-on role.
✨Be Ready to Talk About Customer Service
This position requires a strong focus on customer satisfaction. Think of times when you've gone above and beyond for a customer or resolved an issue effectively. Highlighting your commitment to customer service will set you apart from other candidates.
✨Time Management is Key
Since you'll be working independently, it's crucial to demonstrate your ability to manage your time effectively. Prepare to discuss how you prioritise tasks and handle multiple responsibilities, especially under pressure. This will show that you can thrive in a dynamic environment.
