Lead Loader

Pyramid Recruitment are looking for an experienced Lead Loader to join the team for one of our Croydon based clients- Expectation 1. Be a good communicator- with customers, depts, management, driver, other loaders etc. 2. Expect long days sometimes and be ready to work some Saturdays. 3. Keep the van clean, tidy, packaging replenished. A tidy ship. 4. Gain 5* reviews and recommendations. 5. Work with all parties to achieve the smoothest day possible and improve efficiencies. Customers * Read driver and loader notes and check packaging requirement prior to day or before day begins so that you can act on it. * Phone customer ahead and give ETA, ask about parking. * Greet customers and set up the job. * Report any damage immediately to customers. * Mention the referral programme at the end of the job, once they are relaxed and happy. * Spend 5 minutes doing some local leafleting- 9 leaflets, 5 in front and 2 either side if in a street. * If all goes well on job, send SMS and aim to get a REVIEW POD Loading * Working with other loader or driver, ensure the pod is loaded safely, items protected and fixed securely. * Take photographs of any mess prior to the job (e.g. hallway carpet) and any damage caused. * Take photographs of pod sticker/contents and send to opps manager. * Responsible for the driver tablet and admin- ensure any extras are explained. If tablet not functioning, report to management. Presentation, Protection & Safety * Ensure wearing of official uniform and safety shoes. * Smoking or vaping around or in the van not allowed. * Set up the job- clear gangways, remove hazards and obstacles. * Protect any carpets, stairs, front door etc with protective sheeting, blankets, door protector. * Ensure all van doors are secured- as per Golden Rules. * Oversee safety of any junior loaders