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- Tasks: Become a Network SME, tackling complex issues and ensuring smooth operations.
- Company: Join a dynamic team focused on innovative network solutions.
- Benefits: Enjoy flexible work arrangements, competitive salary, and professional growth opportunities.
- Other info: Work from home with occasional office visits and excellent career advancement potential.
- Why this job: Make a real impact in network management while working with cutting-edge technologies.
- Qualifications: 5-8 years in network services with strong troubleshooting skills.
The predicted salary is between 50000 - 60000 £ per year.
Hi Folks, Hope you are doing great. Please take a look at the below role and let me know your interest.
Location: Home Based (Birmingham Attached), UK
Employment Type: Full Time, work from office 3 days a month or as required.
Key Responsibilities- Network Operations and Support
- Act as a Technical SME escalation contact for complex Network issues
- Provide Level 3/SME support for Networking services
- Lead troubleshooting for incidents, outages, performance issues, and service degradation.
- Manage Network devices including firewalls, routers and Cloud Networking Services etc.
- Monitor Network environments and proactively identify risks, anomalies, and performance bottlenecks.
- Support 24×7 Managed Services operations with on-call rotation as required.
- Review and improve operational runbooks, SOPs, and knowledgebase articles.
- Participate in service reviews, RCA discussions, and problem‑management activities.
- Ensure environments comply with security, governance, and operational standards.
- Work closely with Service Delivery Managers to ensure SLA/SLO adherence and customer satisfaction.
- 5–8 years in Network services role
- Strong hands-on experience with Palo Alto
- Solid understanding of Networking and security concepts
- Strong ability to troubleshoot Network related system, platform, and application-level issues.
- Experience with monitoring tools such as Solarwinds
- Familiarity with ITSM processes (Incident, Change, Problem).
- UK Security Clearance preferred (or should be eligible for Clearance)
- Experience in Networking design
- ITIL Foundation
- Cloud platform knowledge (Azure/AWS/GCP)
- Strong ownership and accountability.
- Excellent analytical and troubleshooting skills.
- Clear communication with both technical and non‑technical stakeholders.
- Ability to work under pressure during major incidents.
- Customer-first mindset aligned with Managed Services delivery.
- Self managing in terms of time and having multiple deliverables.
Network Engineer employer: Pyramid Consulting, Inc
Contact Detail:
Pyramid Consulting, Inc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Network Engineer
✨Tip Number 1
Network Engineers, it's all about networking! Get out there and connect with folks in the industry. Attend meetups, webinars, or even local tech events. You never know who might have a lead on your dream job!
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your projects and achievements in network engineering. This gives potential employers a taste of what you can do beyond just a CV.
✨Tip Number 3
Don’t shy away from reaching out directly to companies you’re interested in. A quick email or LinkedIn message can go a long way. Let them know you’re keen on opportunities and why you’d be a great fit!
✨Tip Number 4
Finally, apply through our website! We’ve got loads of exciting roles waiting for talented Network Engineers like you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Network Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with network operations and support. We want to see your hands-on experience with Palo Alto firewalls and any relevant cloud networking services you've worked with.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Network Engineer role. Mention specific projects or experiences that align with our key responsibilities.
Show Off Your Troubleshooting Skills: In your application, don’t forget to showcase your analytical and troubleshooting skills. We love candidates who can demonstrate how they've tackled complex network issues in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Pyramid Consulting, Inc
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around Palo Alto firewalls and BGP routing protocols. Be ready to discuss your hands-on experience with these technologies and how you've tackled complex network issues in the past.
✨Showcase Your Problem-Solving Skills
Prepare to share specific examples of how you've led troubleshooting efforts during incidents or outages. Highlight your analytical skills and how you approach problem management, as this will demonstrate your ability to handle high-pressure situations.
✨Understand the Company’s Service Delivery Goals
Familiarise yourself with the company's service delivery expectations and SLAs. Be prepared to discuss how you can contribute to customer satisfaction and operational excellence, showing that you have a customer-first mindset.
✨Communicate Clearly and Confidently
Practice explaining complex technical concepts in simple terms. You’ll likely be speaking with both technical and non-technical stakeholders, so being able to communicate effectively is key. Confidence in your communication can set you apart from other candidates.