A leading IT services firm in Chester is seeking a Service Desk Analyst to provide first-line IT support across multiple locations. The role involves managing incidents via a centralized platform, troubleshooting various issues, and ensuring excellent customer service. Ideal candidates will have strong communication skills and the ability to adapt support based on users’ technical levels. This position is suitable for those with mid-senior level experience in a professional services environment. #J-18808-Ljbffr
Contact Detail:
Pyramid Consulting, Inc Recruiting Team