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- Tasks: Manage and optimise device lifecycle, security, and application management using Microsoft Intune.
- Company: Join a leading tech firm in Birmingham with a hybrid work culture.
- Benefits: Enjoy competitive pay, flexible working, and opportunities for professional growth.
- Why this job: Be at the forefront of endpoint management and make a real difference in tech.
- Qualifications: 3-5 years of experience with Microsoft Intune and strong troubleshooting skills.
- Other info: Collaborative environment with exciting projects and career advancement opportunities.
The predicted salary is between 50000 - 65000 ÂŁ per year.
Location: Birmingham, UK (Hybrid, 3-4 days a month onsite)
Project Type: Fulltime Employment
Key Responsibilities:
- Device Lifecycle & Provisioning: Design, configure, and maintain Autopilot (Windows) and Apple Business Manager/DEP (macOS/iOS) and Android Zero‑Touch enrolment for zero‑touch provisioning. Manage device enrolment profiles, device categories, dynamic groups, and scopes. Oversee device lifecycle: onboarding, ownership changes, break/fix, replacement, and secure deprovisioning/wipe/retire.
- Configuration & Security Baselines: Create and maintain Configuration Profiles (Settings Catalog, Templates, Custom OMA-URI) for Windows, macOS, iOS/iPadOS, and Android. Implement Security Baselines, Attack Surface Reduction rules, BitLocker/FileVault encryption, local admin management, and firewall policies. Enforce Conditional Access in collaboration with Identity/Security teams; ensure device Compliance Policies align with CIS/NIST/ISO27001 policy intents.
- Application & Patch Management: Package, test, deploy, and update Win32, MSI, Microsoft Store, Line-of-Business, VPP, Managed Google Play, and macOS packages. Manage Windows Update for Business (rings, feature deferrals, quality updates), macOS/iOS/Android OS update deferrals, and deadline enforcement. Maintain application catalogs, supersedence, dependencies, detection logic, and rollback procedures.
- Monitoring, Operations & Support: Monitor device health, enrolment success, policy/app install success, and compliance posture via Intune reports, Endpoint analytics, and Log Analytics/KQL queries. Troubleshoot device configuration, app deployments, Autopilot/ABM/Zero‑Touch issues, and remediation via proactive remediations/PowerShell scripts. Provide Tier‑2/3 support, knowledge articles, and SOPs for Service Desk; handle escalations and problem management (RCA, corrective actions).
- Governance, Compliance & Continuous Improvement: Maintain documentation for standards, policies, runbooks, and change records (CAB/ITIL). Assist with audits and evidence for compliance (encryption, patching, CA, device compliance). Drive continuous improvement: reduce deployment failures, optimize rings, enhance automation, and improve endpoint performance and battery health.
- Collaboration & Projects: Partner with Security, Identity, Networking, and Collaboration teams on cross‑domain projects (e.g., Defender for Endpoint, Entra ID device identity, PKI, VPN/per‑app VPN). Support mergers/divestitures, hardware refresh, and OS migration programs. Contribute to endpoint standard images/configuration baselines and DR/BCP considerations.
Required Skills & Experience:
- 3–5+ years administering Microsoft Intune / MEM in medium/large environments (1,000+ endpoints preferred).
- Strong hands‑on expertise with: Autopilot, ABM/DEP, Android Enterprise (Fully Managed/Work Profile). Configuration Profiles, Compliance Policies, Security Baselines, Proactive Remediations. Win32 app packaging (IntuneWin), detection rules, supersedence; macOS pkg, iOS VPP; Managed Google Play. Windows Update for Business, feature/ring strategies, update monitoring and remediation. Device encryption (BitLocker, FileVault), certificate deployment (SCEP/PKCS), Wi‑Fi/VPN profiles. Entra ID (Azure AD) device registration/join, Conditional Access, device filters/dynamic groups. Defender for Endpoint onboarding/policies (preferred). Scripting/automation with PowerShell (Graph API experience a plus). Solid understanding of network fundamentals (proxies, firewalls, egress), PKI, identity, and mobile OS management constructs. ITIL‑aligned operations: changes, incidents, problems, and release management. UK Security Clearance preferred (or should be eligible for Clearance).
Preferred Skills (Nice to Have):
- Experience with Co‑management or migration from ConfigMgr to Intune; Autopatch; Copilot for Security integrations. KQL for Log Analytics/Defender advanced hunting; Workbook/report building. Packaging tools (PSADT, IntuneWinAppUtil), custom detection scripts, remediation scripting. Exposure to ServiceNow/ITSM and CMDB integrations.
Certifications:
- Microsoft Certified: Enterprise Administrator Expert (via MS-102 + elective).
- MD-102: Endpoint Administrator Associate (or successor).
Key Attributes:
- Strong ownership and accountability.
- Excellent analytical and troubleshooting skills.
- Clear communication with both technical and non‑technical stakeholders.
- Ability to work under pressure during major incidents.
- Customer‑obsessed mindset with strong ownership and bias for action.
- Clear communicator able to translate technical detail into business outcomes.
- Methodical, documentation‑first approach; strong problem solving and RCA discipline.
- Collaborative team player across Security, Network, Identity, and Service Desk.
Senior Intune Administrator in Birmingham employer: Pyramid Consulting, Inc
Contact Detail:
Pyramid Consulting, Inc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Intune Administrator in Birmingham
✨Tip Number 1
Network, network, network! Get out there and connect with people in the industry. Attend meetups, webinars, or even just grab a coffee with someone who works in endpoint management. You never know who might have a lead on your next job!
✨Tip Number 2
Show off your skills! Create a portfolio or a personal project that highlights your expertise with Intune and endpoint management. This can be a great conversation starter during interviews and shows potential employers what you can bring to the table.
✨Tip Number 3
Don’t just apply for jobs; tailor your approach! Research the companies you're interested in and reach out directly to hiring managers or team leads. A personalised message can make a huge difference and show your genuine interest in their work.
✨Tip Number 4
Keep an eye on our website for openings! We regularly post new roles, and applying through our site can give you a better chance of getting noticed. Plus, it’s a great way to stay updated on what we’re looking for in candidates like you!
We think you need these skills to ace Senior Intune Administrator in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Intune Administrator role. Highlight your experience with Microsoft Intune, Autopilot, and any relevant certifications. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about endpoint management and how your background makes you a perfect fit for our team. Keep it engaging and personal – we love a good story!
Show Off Your Problem-Solving Skills: In your application, don’t forget to mention specific examples of how you've tackled challenges in previous roles. We value analytical thinkers who can troubleshoot effectively, so share those success stories with us!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Pyramid Consulting, Inc
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft Intune, Autopilot, and device management. Be ready to discuss your hands-on experience with these tools, as well as any challenges you've faced and how you overcame them.
✨Showcase Your Problem-Solving Skills
Prepare to share specific examples of how you've tackled complex issues in endpoint management. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your analytical skills.
✨Understand the Company’s Needs
Research the company’s current projects and challenges related to endpoint management. Tailor your responses to show how your skills can directly address their needs, especially in areas like compliance and security baselines.
✨Ask Insightful Questions
Prepare thoughtful questions that demonstrate your interest in the role and the company. Inquire about their approach to continuous improvement in endpoint management or how they handle cross-domain projects, showing that you're eager to contribute.