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- Tasks: Lead troubleshooting and support for complex network issues while managing devices and ensuring service delivery.
- Company: Dynamic tech company offering a collaborative and innovative work environment.
- Benefits: Flexible remote work, competitive salary, and opportunities for professional growth.
- Other info: Work from home with occasional office visits and a focus on career development.
- Why this job: Join a team where your expertise makes a real difference in network operations.
- Qualifications: 5-8 years in network services with strong troubleshooting and technical skills.
The predicted salary is between 50000 - 65000 £ per year.
Hi Folks, Hope you are doing great. Please take a look at the below role and let me know your interest.
Location: Home Based (Birmingham Attached), UK
Employment Type: Full Time, work from office 3 days a month or as required.
Key Responsibilities- Network Operations and Support
- Act as a Technical SME escalation contact for complex Network issues
- Provide Level 3/SME support for Networking services
- Lead troubleshooting for incidents, outages, performance issues, and service degradation.
- Manage Network devices including firewalls, routers and Cloud Networking Services etc.
- Monitor Network environments and proactively identify risks, anomalies, and performance bottlenecks.
- Support 24×7 Managed Services operations with on-call rotation as required.
- Review and improve operational runbooks, SOPs, and knowledgebase articles.
- Participate in service reviews, RCA discussions, and problem‑management activities.
- Ensure environments comply with security, governance, and operational standards.
- Work closely with Service Delivery Managers to ensure SLA/SLO adherence and customer satisfaction.
- 5–8 years in Network services role
- Strong hands-on experience with Palo Alto
- Solid understanding of Networking and security concepts
- Strong ability to troubleshoot Network related system, platform, and application-level issues.
- Experience with monitoring tools such as Solarwinds
- Familiarity with ITSM processes (Incident, Change, Problem).
- UK Security Clearance preferred (or should be eligible for Clearance)
- Experience in Networking design
- ITIL Foundation
- Cloud platform knowledge (Azure/AWS/GCP)
- Strong ownership and accountability.
- Excellent analytical and troubleshooting skills.
- Clear communication with both technical and non‑technical stakeholders.
- Ability to work under pressure during major incidents.
- Customer-first mindset aligned with Managed Services delivery.
- Self managing in terms of time and having multiple deliverables.
Network Engineer in Birmingham employer: Pyramid Consulting, Inc
Contact Detail:
Pyramid Consulting, Inc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Network Engineer in Birmingham
✨Tip Number 1
Network Engineers, it's all about networking! Get out there and connect with folks in the industry. Attend meetups, webinars, or even local tech events. You never know who might have a lead on your dream job!
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your projects and achievements in network engineering. This gives potential employers a taste of what you can do beyond just a CV.
✨Tip Number 3
Don’t just apply through job boards; head over to our website and apply directly! It shows initiative and gives you a better chance of standing out in the crowd.
✨Tip Number 4
Prepare for interviews by brushing up on your technical knowledge and soft skills. Practice common interview questions and scenarios related to network troubleshooting and service delivery. Confidence is key!
We think you need these skills to ace Network Engineer in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Network Engineer role. Highlight your experience with Palo Alto firewalls, Azure Networking, and any relevant troubleshooting skills. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about networking and how your skills make you the perfect fit for our team. Keep it concise but engaging – we love a good story!
Showcase Your Technical Skills: In your application, don’t forget to showcase your technical expertise. Mention specific tools and technologies you've worked with, like Solarwinds or Cisco ISE. We’re keen to see your hands-on experience in action!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Pyramid Consulting, Inc
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of networking concepts, especially around Palo Alto firewalls and BGP protocols. Be ready to discuss your hands-on experience with these technologies, as well as any troubleshooting scenarios you've faced.
✨Showcase Your Problem-Solving Skills
Prepare to share specific examples of how you've tackled complex network issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your analytical skills.
✨Understand the Company’s Needs
Research the company’s services and their approach to network management. Tailor your responses to show how your experience aligns with their operational standards and customer-first mindset.
✨Communicate Clearly and Confidently
Practice explaining technical concepts in a way that non-technical stakeholders can understand. This will demonstrate your ability to communicate effectively across different teams, which is crucial for a Network Engineer role.