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For Companies At a Glance
- Tasks: Lead a sales team, manage customer service, and ensure effective merchandising.
- Company: Join Pyou UK, part of Lavoropiù Group, a leader in international recruitment.
- Benefits: Enjoy a dynamic work environment with opportunities for professional growth.
- Why this job: Be part of a luxury brand, drive sales, and make an impact in retail.
- Qualifications: 1+ years as a store manager, strong sales skills, and team leadership experience required.
- Other info: Additional languages like Italian are a bonus; inclusive workplace culture.
The predicted salary is between 30000 - 42000 £ per year.
Pyou UK - International Recruitment Agency is looking for a Concession Manager on behalf of our client, an Italian Luxury Menswear Brand. Location: Edinburgh (Harvey Nichols)
Responsibilities:
- Commercial management and animation: Participate in the development of sales and the achievement of monthly objectives through the analysis and development of key commercial indicators.
- Guide your sales team daily around quantitative and qualitative objectives and put in place action plans consistent with the expected objectives.
- Manage the organization of the team in the sales area and ensure that customer service is optimal.
- Analyse your results, build an action plan, and use necessary reporting tools.
- Plan your organization taking into account high and low activity periods and productivity requirements.
- Merchandising: Ensure visual merchandising is adhered to and the store is running smoothly (cleaning, maintenance, stocking, etc.).
- Follow the performance of the VM, to best adapt it to your business needs.
- Be proactive and propose changes to your layout and windows and communicate with the VM manager to inform her of your needs.
Requirements:
- Experience as a store manager of at least 1 year.
- Strong sales temperament and excellent customer service sense.
- Able to supervise and energize a team.
- Enjoy challenges.
- Additional languages are a bonus, i.e. Italian.
Are you interested in this position? Please proceed with your application here or send us your CV to hr@pyou.uk.
Concessions Manager (Edinburgh) employer: Pyou UK
Contact Detail:
Pyou UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Concessions Manager (Edinburgh)
✨Tip Number 1
Familiarise yourself with the luxury menswear market, especially brands similar to the one you're applying for. Understanding their positioning and customer base will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Prepare to discuss specific examples of how you've successfully managed a sales team in the past. Highlight your ability to meet sales targets and improve customer service, as these are key aspects of the Concessions Manager role.
✨Tip Number 3
Showcase your visual merchandising skills by bringing a portfolio or examples of previous work. Being able to discuss how you've enhanced store layouts and customer experiences will set you apart from other candidates.
✨Tip Number 4
If you speak any additional languages, especially Italian, be sure to mention this during your interview. It can be a significant advantage in a luxury retail environment and may resonate well with the brand's heritage.
We think you need these skills to ace Concessions Manager (Edinburgh)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Concessions Manager position. Tailor your application to highlight relevant experience and skills that align with the role.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your experience as a store manager, focusing on your sales achievements, team management skills, and customer service excellence. Use quantifiable results where possible to demonstrate your impact.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the luxury menswear brand and explain why you are a great fit for the Concessions Manager role. Highlight your ability to analyse commercial indicators and implement effective action plans.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a managerial role.
How to prepare for a job interview at Pyou UK
✨Showcase Your Sales Acumen
As a Concessions Manager, demonstrating your strong sales temperament is crucial. Prepare examples of how you've previously achieved sales targets and how you plan to motivate your team to meet objectives.
✨Emphasise Team Leadership Skills
Highlight your experience in supervising and energising a team. Be ready to discuss specific strategies you've used to guide your team towards success and how you handle challenges in a retail environment.
✨Understand Visual Merchandising
Since merchandising is a key responsibility, be prepared to talk about your experience with visual merchandising. Discuss how you've adapted layouts to boost sales and how you communicate with VM managers to achieve business needs.
✨Prepare for Customer Service Scenarios
Excellent customer service is essential in this role. Think of scenarios where you've gone above and beyond for customers and be ready to share these stories during the interview to demonstrate your commitment to customer satisfaction.
