Concessions Manager

Concessions Manager

Dunfermline Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic sales team and drive monthly sales goals in a luxury menswear environment.
  • Company: Join Pyou UK, part of Lavoropiù Group, a leader in international recruitment and HR services.
  • Benefits: Enjoy a vibrant work culture with opportunities for professional growth and development.
  • Why this job: Be part of a prestigious brand, enhance your leadership skills, and make a real impact.
  • Qualifications: 1+ years as a store manager, strong sales skills, and a passion for customer service.
  • Other info: Fluency in additional languages like Italian is a plus!

The predicted salary is between 30000 - 42000 £ per year.

Pyou UK - International Recruitment Agency is looking for a Concession Manager on behalf of our client, an Italian Luxury Menswear Brand.

Location: Edinburgh (Harvey Nichols)

Responsibilities:

  • Commercial management and animation: Participate in the development of sales and the achievement of monthly objectives through the analysis and development of key commercial indicators.
  • Guide your sales team daily around quantitative and qualitative objectives and put in place action plans consistent with the expected objectives.
  • Manage the organization of the team in the sales area and ensure that customer service is optimal.
  • Analyse your results, build an action plan, and use necessary reporting tools.
  • Plan your organization taking into account high and low activity periods and productivity requirements.
  • Merchandising: Ensure visual merchandising is adhered to and the store is running smoothly (cleaning, maintenance, stocking, etc.).
  • Follow the performance of the VM, to best adapt it to your business needs.
  • Be proactive and propose changes to your layout and windows and communicate with the VM manager to inform her of your needs.

Requirements:

  • Experience as a store manager of at least 1 year.
  • Strong sales temperament and excellent customer service sense.
  • Able to supervise and energize a team.
  • Enjoy challenges.
  • Additional languages are a bonus, i.e. Italian.

Are you interested in this position? Please proceed with your application here or send us your CV to hr@pyou.uk.

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Contact Detail:

Pyou UK Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Concessions Manager

✨Tip Number 1

Familiarise yourself with the luxury menswear market, especially brands similar to the one you're applying for. Understanding their positioning and customer base will help you speak confidently about how you can contribute to their sales objectives.

✨Tip Number 2

Prepare to discuss your previous experience in managing a sales team. Be ready to share specific examples of how you've motivated your team to meet targets and how you've handled challenges in a retail environment.

✨Tip Number 3

Showcase your analytical skills by being prepared to discuss how you've used data to drive sales and improve customer service in past roles. Highlight any tools or reporting methods you've employed to track performance.

✨Tip Number 4

If you have experience with visual merchandising, be ready to talk about how you've implemented effective displays and layouts in previous positions. Discuss any successful changes you've made that positively impacted sales.

We think you need these skills to ace Concessions Manager

Commercial Management
Sales Analysis
Team Leadership
Customer Service Excellence
Action Planning
Visual Merchandising
Performance Monitoring
Organisational Skills
Problem-Solving
Communication Skills
Adaptability
Sales Strategy Development
Quantitative and Qualitative Analysis
Proactivity
Fluency in Additional Languages (e.g., Italian)

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience as a store manager, focusing on your sales achievements and team management skills. Use specific examples that demonstrate your ability to meet commercial objectives.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for luxury menswear and your understanding of the brand's values. Mention your experience in merchandising and customer service, and how you can contribute to the team's success.

Highlight Language Skills: If you speak additional languages, especially Italian, be sure to mention this in your application. It can set you apart from other candidates and show your ability to connect with a diverse clientele.

Follow Application Instructions: Ensure you submit your application through the specified channels, either via the provided link or by sending your CV to the designated email. Double-check that all documents are attached and formatted correctly before hitting send.

How to prepare for a job interview at Pyou UK

✨Know Your Numbers

As a Concessions Manager, you'll need to demonstrate your ability to analyse sales data. Be prepared to discuss key commercial indicators and how you've used them in previous roles to drive sales and meet objectives.

✨Showcase Your Leadership Skills

Highlight your experience in supervising and energising a team. Share specific examples of how you've motivated your team to achieve targets and improved customer service in your previous positions.

✨Understand Visual Merchandising

Since merchandising is a key responsibility, be ready to talk about your experience with visual merchandising. Discuss how you've adapted layouts and displays to enhance customer engagement and sales performance.

✨Prepare for Scenario Questions

Expect questions that assess your problem-solving skills. Prepare scenarios where you had to manage high and low activity periods, and how you planned your team's organisation to maintain productivity during these times.

Concessions Manager
Pyou UK
P
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