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- Tasks: Lead a dynamic sales team and drive monthly sales goals in a luxury menswear environment.
- Company: Join Pyou UK, part of Lavoropiù Group, a leader in international recruitment and HR services.
- Benefits: Enjoy a vibrant work culture with opportunities for professional growth and development.
- Why this job: Be part of a prestigious brand, enhance your leadership skills, and make a real impact.
- Qualifications: 1+ years as a store manager, strong sales skills, and a passion for customer service.
- Other info: Fluency in additional languages like Italian is a plus!
The predicted salary is between 28800 - 43200 £ per year.
Pyou UK - International Recruitment Agency is looking for a Concession Manager on behalf of our client, an Italian Luxury Menswear Brand.
Location: Edinburgh (Harvey Nichols)
Responsibilities:
- Commercial management and animation: Participate in the development of sales and the achievement of monthly objectives through the analysis and development of key commercial indicators.
- Guide your sales team daily around quantitative and qualitative objectives and put in place action plans consistent with the expected objectives.
- Manage the organization of the team in the sales area and ensure that customer service is optimal.
- Analyse your results, build an action plan, and use necessary reporting tools.
- Plan your organization taking into account high and low activity periods and productivity requirements.
- Merchandising: Ensure visual merchandising is adhered to and the store is running smoothly (cleaning, maintenance, stocking, etc.).
- Follow the performance of the VM, to best adapt it to your business needs.
- Be proactive and propose changes to your layout and windows and communicate with the VM manager to inform her of your needs.
Requirements:
- Experience as a store manager of at least 1 year.
- Strong sales temperament and excellent customer service sense.
- Able to supervise and energize a team.
- Enjoy challenges.
- Additional languages are a bonus, i.e. Italian.
Are you interested in this position? Please proceed with your application here or send us your CV to hr@pyou.uk.
Concessions Manager employer: Pyou UK
Contact Detail:
Pyou UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Concessions Manager
✨Tip Number 1
Familiarise yourself with the luxury menswear market, especially brands similar to the one you're applying for. Understanding their positioning and customer base will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Prepare specific examples of how you've successfully managed a sales team in the past. Highlight your ability to meet sales targets and improve customer service, as these are key aspects of the Concessions Manager role.
✨Tip Number 3
Showcase your experience with visual merchandising by discussing any successful layouts or displays you've created. Being able to talk about how you've enhanced the shopping experience through merchandising will set you apart.
✨Tip Number 4
If you speak additional languages, particularly Italian, make sure to mention this during your discussions. It can be a significant advantage in a luxury brand environment and may resonate well with the hiring team.
We think you need these skills to ace Concessions Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a store manager, focusing on your sales achievements and team management skills. Use specific examples that demonstrate your ability to meet commercial objectives.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for luxury menswear and your understanding of the brand's values. Mention your experience in merchandising and customer service, and how you can contribute to the team's success.
Highlight Language Skills: If you speak additional languages, especially Italian, be sure to mention this in your application. It can set you apart from other candidates and show your ability to connect with a diverse clientele.
Follow Application Instructions: Ensure you submit your application through the specified channels, either via the provided link or by sending your CV to the designated email. Double-check that all documents are attached and formatted correctly before hitting send.
How to prepare for a job interview at Pyou UK
✨Showcase Your Sales Acumen
As a Concessions Manager, your ability to drive sales is crucial. Prepare specific examples of how you've achieved sales targets in the past and be ready to discuss the strategies you used to motivate your team.
✨Demonstrate Team Leadership Skills
Highlight your experience in supervising and energising a team. Share instances where you successfully guided your team through challenges or improved their performance, showcasing your leadership style.
✨Understand Visual Merchandising
Since merchandising is a key responsibility, brush up on visual merchandising principles. Be prepared to discuss how you've implemented effective merchandising strategies in previous roles and how you would adapt them to meet business needs.
✨Prepare for Customer Service Scenarios
Excellent customer service is essential in luxury retail. Think of challenging customer service situations you've faced and how you resolved them. This will demonstrate your commitment to providing an exceptional customer experience.
