Concessions Manager

Concessions Manager

Edinburgh Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic sales team and drive monthly sales goals in a luxury menswear environment.
  • Company: Join Pyou UK, part of Lavoropiù Group, a leader in international recruitment.
  • Benefits: Enjoy a vibrant work culture with opportunities for professional growth and development.
  • Why this job: Be part of a prestigious brand while enhancing your leadership and customer service skills.
  • Qualifications: 1+ year of store management experience; strong sales and team supervision skills required.
  • Other info: Additional languages like Italian are a plus; inclusive workplace promoting diversity.

The predicted salary is between 28800 - 43200 £ per year.

Pyou UK - International Recruitment Agency is looking for a Concession Manager on behalf of our client, an Italian Luxury Menswear Brand.

Location: Edinburgh (Harvey Nichols)

Responsibilities:

  • Commercial management and animation: Participate in the development of sales and the achievement of monthly objectives through the analysis and development of key commercial indicators.
  • Guide your sales team daily around quantitative and qualitative objectives and put in place action plans consistent with the expected objectives.
  • Manage the organization of the team in the sales area and ensure that customer service is optimal.
  • Analyse your results, build an action plan, and use necessary reporting tools.
  • Plan your organization taking into account high and low activity periods and productivity requirements.
  • Merchandising: Ensure visual merchandising is adhered to and the store is running smoothly (cleaning, maintenance, stocking, etc.).
  • Follow the performance of the VM, to best adapt it to your business needs.
  • Be proactive and propose changes to your layout and windows and communicate with the VM manager to inform her of your needs.

Requirements:

  • Experience as a store manager of at least 1 year.
  • Strong sales temperament and excellent customer service sense.
  • Able to supervise and energize a team.
  • Enjoy challenges.
  • Additional languages are a bonus, i.e. Italian.

Are you interested in this position? Please proceed with your application here or send us your CV to hr@pyou.uk.

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Contact Detail:

Pyou UK Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Concessions Manager

✨Tip Number 1

Familiarise yourself with the luxury menswear market, especially brands similar to the one you're applying for. Understanding their positioning and customer base will help you speak confidently about how you can contribute to their sales objectives.

✨Tip Number 2

Prepare to discuss your experience in managing teams and achieving sales targets. Be ready to share specific examples of how you've motivated your team and implemented successful action plans in previous roles.

✨Tip Number 3

Brush up on your visual merchandising knowledge. Be prepared to discuss how you would enhance the store's layout and presentation to drive sales, as this is a key responsibility of the role.

✨Tip Number 4

If you speak any additional languages, particularly Italian, make sure to highlight this during your discussions. It could set you apart from other candidates and show your ability to connect with a diverse clientele.

We think you need these skills to ace Concessions Manager

Commercial Management
Sales Analysis
Team Leadership
Customer Service Excellence
Action Planning
Visual Merchandising
Performance Monitoring
Organisational Skills
Problem-Solving
Communication Skills
Adaptability to Market Trends
Quantitative and Qualitative Analysis
Proactivity in Sales Strategies
Fluency in Additional Languages (e.g., Italian)

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience as a store manager, focusing on your sales achievements and team management skills. Use specific examples that demonstrate your ability to meet commercial objectives.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for luxury menswear and your understanding of the brand's values. Mention how your experience aligns with the responsibilities outlined in the job description.

Highlight Key Skills: Emphasise your strong sales temperament, customer service skills, and ability to lead a team. If you speak additional languages, such as Italian, be sure to mention this as it could set you apart from other candidates.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Pyou UK

✨Know Your Numbers

As a Concessions Manager, you'll need to demonstrate your ability to analyse sales data. Be prepared to discuss key commercial indicators and how you've used them to drive sales in previous roles.

✨Showcase Your Leadership Skills

Highlight your experience in supervising and energising a team. Share specific examples of how you've motivated your team to achieve sales targets and improve customer service.

✨Understand Visual Merchandising

Since merchandising is a key responsibility, be ready to talk about your experience with visual merchandising. Discuss how you've adapted layouts and displays to enhance sales and customer experience.

✨Prepare for Scenario Questions

Expect questions that assess your problem-solving skills. Prepare scenarios where you had to manage high and low activity periods, and how you planned your team's organisation to meet productivity requirements.

Concessions Manager
Pyou UK
P
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