Concession Manager

Concession Manager

Birmingham Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a sales team, manage performance, and ensure top-notch customer service.
  • Company: Join Pyou UK, part of Lavoropiù Group, a leader in international recruitment.
  • Benefits: Enjoy a dynamic work environment with opportunities for professional growth.
  • Why this job: Be part of a luxury brand, drive sales, and make a real impact.
  • Qualifications: 1+ years as a store manager, strong sales skills, and team leadership experience.
  • Other info: Inclusive workplace committed to diversity and equal opportunities.

The predicted salary is between 28800 - 43200 £ per year.

Pyou UK, an International Recruitment Agency, is seeking a Concession Manager on behalf of an Italian Premium/Luxury brand specialising in both formal and casual menswear.

Responsibilities

  • Commercial management and animation: Participate in the development of sales and the achievement of monthly objectives through the analysis and development of key commercial indicators. Guide your sales team daily around quantitative and qualitative objectives and put in place action plans consistent with the expected objectives. Manage the organization of the team in the sales area and ensure that customer service is optimal. Analyze your results, build an action plan, and use necessary reporting tools. Plan your organization taking into account high and low activity periods and productivity requirements.
  • Management: Guide and coach your team on a daily basis. Evaluate your team monthly to maintain a high level of requirements. Participate in recruiting profiles for your store and ensure you always have an active pool of resumes. Prevent changes in your team and identify profiles with potential.
  • Merchandising: Ensure visual merchandising is adhered to and the store is running smoothly (cleaning, maintenance, stocking, etc.). Follow the performance of the VM to best adapt it to your business needs. Be proactive and propose changes to your layout and windows and communicate with the VM manager to inform her of your needs.

Requirements

  • You have experience as a store manager of at least 1 year.
  • You demonstrate a strong sales temperament and have excellent customer service sense.
  • You are able to supervise and energize a team.
  • You enjoy challenges.

Are you interested in this position? Please proceed with your application here or send us your CV to jobs@pyou.uk.

Concession Manager employer: Pyou UK

Pyou UK is an exceptional employer, offering a dynamic work environment that fosters professional growth and development within the luxury menswear sector. With a strong emphasis on teamwork and customer service, employees benefit from comprehensive training and coaching, ensuring they thrive in their roles. Located in a vibrant area, the company promotes a culture of inclusivity and respect, making it an ideal place for those seeking meaningful and rewarding employment.
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Contact Detail:

Pyou UK Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Concession Manager

✨Tip Number 1

Familiarise yourself with the brand's values and product range. Understanding the premium/luxury menswear market will help you demonstrate your passion and knowledge during interviews, making you a more appealing candidate.

✨Tip Number 2

Prepare to discuss your previous experience in managing teams and achieving sales targets. Be ready to share specific examples of how you've motivated your team and improved customer service in past roles.

✨Tip Number 3

Showcase your analytical skills by being prepared to discuss how you've used commercial indicators to drive sales. Think of instances where you've successfully implemented action plans based on data analysis.

✨Tip Number 4

Network with professionals in the retail and luxury sectors. Engaging with others in the industry can provide valuable insights and potentially lead to referrals, increasing your chances of landing the job.

We think you need these skills to ace Concession Manager

Commercial Management
Sales Analysis
Team Leadership
Customer Service Excellence
Performance Evaluation
Recruitment Skills
Visual Merchandising
Action Planning
Quantitative and Qualitative Analysis
Coaching and Mentoring
Organisational Skills
Proactive Problem Solving
Communication Skills
Adaptability to Market Trends

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience as a store manager, focusing on your sales achievements and team management skills. Use specific examples that demonstrate your ability to meet objectives and lead a team.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the luxury menswear sector. Discuss how your previous experiences align with the responsibilities of the Concession Manager role, particularly in commercial management and team coaching.

Highlight Key Skills: In your application, emphasise your strong sales temperament, customer service skills, and ability to motivate a team. Mention any experience you have with visual merchandising and how you've successfully adapted layouts to boost sales.

Follow Application Instructions: Ensure you submit your application through the specified channels. If instructed to send your CV via email, double-check that you include all required documents and follow any additional instructions provided in the job listing.

How to prepare for a job interview at Pyou UK

✨Know Your Numbers

As a Concession Manager, you'll need to demonstrate your ability to analyse key commercial indicators. Be prepared to discuss specific sales figures and how you've used data to drive performance in previous roles.

✨Showcase Your Leadership Skills

Highlight your experience in guiding and coaching teams. Prepare examples of how you've motivated your team to achieve objectives and how you handle performance evaluations.

✨Understand Visual Merchandising

Since merchandising is a key responsibility, be ready to talk about your experience with visual merchandising. Discuss how you've adapted layouts to meet business needs and any successful changes you've implemented.

✨Prepare for Scenario Questions

Expect questions that assess your problem-solving skills and ability to manage challenges. Think of scenarios where you've had to adapt to high and low activity periods and how you ensured optimal customer service during those times.

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