At a Glance
- Tasks: Lead EMEA sales, build a team, and set up our London office.
- Company: Join Pylon, a fast-growing B2B post-sales support platform backed by top investors.
- Benefits: Enjoy unlimited PTO, commuter benefits, fitness stipend, and more!
- Other info: Dynamic startup culture with opportunities for growth and innovation.
- Why this job: Be at the forefront of our international expansion and make a real impact.
- Qualifications: 5-10 years in B2B SaaS sales with team-building experience.
The predicted salary is between 80000 - 100000 € per year.
At Pylon, we're building the future of B2B Post Sales. We’re building the all-in-one B2B post-sales support platform powered by conversational data and layered with intelligence to help our customers run their operations in real-time. We’re backed by a16z, BCV, General Catalyst, Y Combinator. Currently more than 1300+ companies including Linear, Cognition (makers of Devin), Modal Labs, and Incident.io run their support and customer success workflows with Pylon.
The Role: We're opening a London office and need the person who's going to build it. Someone who can personally close EMEA deals and hire the team around them — who's done both before and wants to do it again, or is ready to take on the challenge.
What You'll Do:
- Own the EMEA pipeline and revenue targets. Carry a personal quota and close deals yourself. This is a player-coach role — you are not delegating selling while the team gets built.
- Hire and manage the first EMEA AEs, CSMs, and support engineers for timezone coverage. You are building the org from scratch, which means you are also recruiting.
- Adapt Pylon's sales playbooks for European buyers — procurement cycles, GDPR sensitivity, and how selling to support and CX leaders differs in EMEA.
- Set up the London office. Start with co-working, then move into dedicated space as the team grows. Own local employment setup (EOR initially), vendor relationships, and the office budget.
- Be the voice of EMEA back to SF — relay product feedback, competitive intel, and regional feature requests.
- Partner with product on localization and compliance needs — data residency, GDPR, and whatever else European buyers ask for.
Why Now: We've proven the model in North America. The next phase is international expansion — and London is the beachhead. This role is how Pylon becomes a global company.
Requirements:
- 5–10+ years selling B2B SaaS in EMEA — you have personally closed deals and understand how European procurement actually works.
- Built a team from scratch — hired, managed, and developed GTM reps; not just carried a bag your whole career.
- An existing network in the UK/EMEA tech ecosystem you can actually activate, for both pipeline and recruiting.
- Comfortable doing everything from booking office space to running an enterprise QBR in the same week.
- Based in London and willing to work in-person — we are building an office culture here, not a remote setup.
Nice to Haves:
- Experience at a US company expanding into EMEA — you know what it feels like to be the first person on the ground.
This Role Might NOT Be For You If:
- You want to manage a team without carrying a quota yourself — the first 6 months are about proving the EMEA sales motion, and that requires you to sell.
- You are looking for an established playbook or support infrastructure — we are building it, which is exciting but messy.
- You have only ever been an individual contributor and have not hired or managed before — we need someone who can do both.
Our perks:
- Commuter benefits
- Parental leave
- 14 company holidays + unlimited PTO
- Annual offsite
- Lunch, dinner, and snacks at the office
- Fitness stipend
More about Pylon: Funding: Series B led by a16z and BCV ($51M total raised). Founders: Advith Chelikani, Robert Eng, and Marty Kausas. Team: Currently 90 and growing!
Gm Emea in London employer: Pylon
Pylon is an exceptional employer, offering a dynamic work environment in London where you can play a pivotal role in shaping the future of B2B post-sales support. With a strong focus on employee growth, you'll have the opportunity to build and lead a team from the ground up while enjoying generous benefits such as unlimited PTO, commuter perks, and a fitness stipend. Join us in a culture that values innovation and collaboration, backed by top-tier investors and a commitment to making a meaningful impact in the tech ecosystem.
StudySmarter Expert Advice🤫
We think this is how you could land Gm Emea in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the EMEA tech scene. Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. The more connections you make, the better your chances of landing that dream job.
✨Tip Number 2
Show off your sales skills! When you get the chance to chat with hiring managers or during interviews, share specific examples of deals you've closed and how you navigated the European procurement landscape. This will demonstrate your expertise and make you stand out.
✨Tip Number 3
Be ready to adapt! Each company has its own culture and processes, especially when expanding into new regions. Show that you can tailor your approach to fit Pylon’s needs and the unique challenges of the EMEA market. Flexibility is key!
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows you're genuinely interested in being part of our team and helps us keep track of all the amazing talent out there. Don’t miss out on this opportunity!
We think you need these skills to ace Gm Emea in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role at Pylon. Highlight your experience in B2B SaaS sales and any previous successes in building teams. We want to see how you can bring your unique skills to our London office!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share your passion for the role and why you're excited about Pylon's mission. We love hearing personal stories that connect your experience with what we’re building.
Showcase Your Network:If you've got an existing network in the UK/EMEA tech scene, flaunt it! Mention any connections or partnerships that could help us grow. We value relationships that can drive our success in the region.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Pylon
✨Know Your Numbers
Before heading into the interview, make sure you’re familiar with your past sales figures and achievements. Be ready to discuss how you’ve closed deals in EMEA and what strategies worked best for you. This will show that you not only understand the market but also have a proven track record.
✨Understand Pylon's Vision
Dive deep into Pylon’s mission and values. Familiarise yourself with their product and how it stands out in the B2B post-sales landscape. Being able to articulate how you can contribute to their vision of building a robust EMEA presence will set you apart from other candidates.
✨Prepare for Cultural Nuances
Since this role involves adapting sales playbooks for European buyers, brush up on the cultural differences in business practices across EMEA. Be prepared to discuss how you would approach selling to support and CX leaders in different countries, especially considering GDPR and procurement cycles.
✨Showcase Your Leadership Skills
As this is a player-coach role, be ready to share examples of how you've built and managed teams in the past. Highlight your experience in hiring and developing talent, as well as how you plan to foster a strong office culture in London. This will demonstrate your readiness to take on the challenge of building the EMEA team from scratch.
