At a Glance
- Tasks: Lead the EMEA expansion, close deals, and build a dynamic team from scratch.
- Company: Join Pylon, a fast-growing B2B post-sales support platform backed by top investors.
- Benefits: Enjoy unlimited PTO, commuter benefits, fitness stipends, and a vibrant office culture.
- Other info: Exciting opportunity to shape the future of Pylon in London!
- Why this job: Be at the forefront of international expansion and make a real impact in a growing company.
- Qualifications: 5-10 years in B2B SaaS sales, team-building experience, and a strong EMEA network.
The predicted salary is between 100000 - 150000 € per year.
At Pylon, we're building the future of B2B Post Sales. We’re building the all-in-one B2B post-sales support platform powered by conversational data and layered with intelligence to help our customers run their operations in real-time. We’re backed by a16z, BCV, General Catalyst, Y Combinator. Currently more than 1300+ companies including Linear, Cognition (makers of Devin), Modal Labs, and Incident.io run their support and customer success workflows with Pylon.
The Role: We're opening a London office and need the person who's going to build it. Someone who can personally close EMEA deals and hire the team around them — who's done both before and wants to do it again, or is ready to take on the challenge.
What You'll Do:
- Own the EMEA pipeline and revenue targets. Carry a personal quota and close deals yourself. This is a player-coach role — you are not delegating selling while the team gets built.
- Hire and manage the first EMEA AEs, CSMs, and support engineers for timezone coverage. You are building the org from scratch, which means you are also recruiting.
- Adapt Pylon's sales playbooks for European buyers — procurement cycles, GDPR sensitivity, and how selling to support and CX leaders differs in EMEA.
- Set up the London office. Start with co-working, then move into dedicated space as the team grows. Own local employment setup (EOR initially), vendor relationships, and the office budget.
- Be the voice of EMEA back to SF — relay product feedback, competitive intel, and regional feature requests.
- Partner with product on localization and compliance needs — data residency, GDPR, and whatever else European buyers ask for.
Why Now: We've proven the model in North America. The next phase is international expansion — and London is the beachhead. This role is how Pylon becomes a global company.
Requirements:
- 5–10+ years selling B2B SaaS in EMEA — you have personally closed deals and understand how European procurement actually works.
- Built a team from scratch — hired, managed, and developed GTM reps; not just carried a bag your whole career.
- An existing network in the UK/EMEA tech ecosystem you can actually activate, for both pipeline and recruiting.
- Comfortable doing everything from booking office space to running an enterprise QBR in the same week.
- Based in London and willing to work in-person — we are building an office culture here, not a remote setup.
Nice to Haves:
- Experience at a US company expanding into EMEA — you know what it feels like to be the first person on the ground.
This Role Might NOT Be For You If:
- You want to manage a team without carrying a quota yourself — the first 6 months are about proving the EMEA sales motion, and that requires you to sell.
- You are looking for an established playbook or support infrastructure — we are building it, which is exciting but messy.
- You have only ever been an individual contributor and have not hired or managed before — we need someone who can do both.
Our perks:
- Commuter benefits
- Parental leave
- 14 company holidays + unlimited PTO
- Annual offsite
- Lunch, dinner, and snacks at the office
- Fitness stipend
More about Pylon: Funding: Series B led by a16z and BCV ($51M total raised). Founders: Advith Chelikani, Robert Eng, and Marty Kausas. Team: Currently 90 and growing!
EMEA Managing Director in London employer: Pylon
Pylon is an exceptional employer, offering a dynamic work environment in London where you can shape the future of B2B post-sales support. With a strong focus on employee growth, you'll have the opportunity to build and lead a team from the ground up while enjoying generous benefits such as unlimited PTO, commuter perks, and a fitness stipend. Join us as we expand internationally and be part of a culture that values innovation, collaboration, and personal development.
StudySmarter Expert Advice🤫
We think this is how you could land EMEA Managing Director in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the EMEA tech scene. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. The more connections you make, the better your chances of landing that dream role.
✨Tip Number 2
Show off your sales skills! When you get the chance to chat with potential employers, highlight your past successes in closing deals and building teams. Use specific examples to demonstrate how you can bring value to their organisation.
✨Tip Number 3
Research is key! Understand Pylon’s products and how they fit into the B2B post-sales landscape. Be ready to discuss how you can adapt their sales strategies for the EMEA market. This will show you’re genuinely interested and prepared.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and really want to be part of the Pylon team. Don’t miss out on this opportunity!
We think you need these skills to ace EMEA Managing Director in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of EMEA Managing Director. Highlight your experience in B2B SaaS sales and any previous successes in building teams from scratch. We want to see how you can bring your unique skills to Pylon!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share your passion for the role and why you're excited about Pylon's mission. Don’t forget to mention your understanding of the EMEA market and how you plan to tackle the challenges ahead.
Showcase Your Network:Since this role requires an existing network in the UK/EMEA tech ecosystem, make sure to highlight any connections you have. We want to know how you can activate your network for both pipeline and recruiting as we build our London office.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any updates. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Pylon
✨Know Your Numbers
As a candidate for the EMEA Managing Director role, you need to be on top of your game with numbers. Be prepared to discuss your past sales achievements, quotas you've met, and how you've closed deals in the EMEA region. This shows that you not only understand the market but can also deliver results.
✨Showcase Your Team-Building Skills
Since you'll be building a team from scratch, it's crucial to highlight your experience in hiring and managing sales teams. Prepare examples of how you've successfully recruited and developed talent in the past, and be ready to discuss your approach to creating a strong office culture.
✨Understand Local Nuances
Pylon is looking for someone who can adapt their sales strategies for European buyers. Brush up on the specifics of EMEA procurement cycles, GDPR compliance, and how selling to support and CX leaders differs across the region. This knowledge will set you apart as a candidate who can hit the ground running.
✨Be Ready to Get Hands-On
This role is all about being a player-coach, so be prepared to discuss how you plan to balance closing deals while building a team. Share your thoughts on how you would manage your time effectively between selling and recruiting, and demonstrate your willingness to dive into both aspects of the role.
