At a Glance
- Tasks: Lead the EMEA expansion by closing deals and building a dynamic team.
- Company: Pylon, a cutting-edge B2B post-sales support platform backed by top investors.
- Benefits: Comprehensive health insurance, 401(k), unlimited PTO, and fitness stipend.
- Other info: Exciting opportunity to build from scratch in a fast-paced environment.
- Why this job: Be a key player in Pylon's international growth and shape the London office culture.
- Qualifications: 5-10+ years in B2B SaaS sales with team-building experience in EMEA.
The predicted salary is between 80000 - 100000 £ per year.
At Pylon, we are building the future of B2B Post Sales. We’re creating an all-in-one B2B post-sales support platform powered by conversational data and layered with intelligence to help our customers run their operations in real-time. Currently, more than 1300+ companies including Linear, Cognition (makers of Devin), Modal Labs, and Incident.io run their support and customer success workflows with Pylon.
The Role
We are opening a London office and need the person who is going to build it. Someone who can personally close EMEA deals and hire the team around them — who has done both before and wants to do it again, or is ready to take on the challenge.
What You’ll Do
- Own the EMEA pipeline and revenue targets.
- Carry a personal quota and close deals yourself.
- This is a player-coach role — you are not delegating selling while the team gets built.
- Hire and manage the first EMEA AEs, CSMs, and support engineers for timezone coverage.
- Adapt Pylon’s sales playbooks for European buyers — procurement cycles, GDPR sensitivity, and how selling to support and CX leaders differs in EMEA.
- Set up the London office. Start with co-working, then move into dedicated space as the team grows.
- Own local employment setup (EOR initially), vendor relationships, and the office budget.
- Be the voice of EMEA back to SF — relay product feedback, competitive intel, and regional feature requests.
- Partner with product on localization and compliance needs — data residency, GDPR, and whatever else European buyers ask for.
Why Now
We have proven the model in North America. The next phase is international expansion — and London is the beachhead. This role is how Pylon becomes a global company.
Requirements
- 5–10+ years selling B2B SaaS in EMEA — you have personally closed deals and understand how European procurement actually works.
- Built a team from scratch — hired, managed, and developed GTM reps; not just carried a bag your whole career.
- An existing network in the UK/EMEA tech ecosystem you can actually activate, for both pipeline and recruiting.
- Comfortable doing everything from booking office space to running an enterprise QBR in the same week.
- Based in London and willing to work in-person — we are building an office culture here, not a remote setup.
Nice to Haves
- Experience at a US company expanding into EMEA — you know what it feels like to be the first person on the ground.
This Role Might NOT Be For You If
- You want to manage a team without carrying a quota yourself — the first 6 months are about proving the EMEA sales motion, and that requires you to sell.
- You are looking for an established playbook or support infrastructure — we are building it, which is exciting but messy.
- You have only ever been an individual contributor and have not hired or managed before — we need someone who can do both.
Our perks
- Fully covered medical, dental, and vision insurance for employees.
- 401(k) retirement plan.
- Commuter benefits.
- Parental leave.
- 14 company holidays + unlimited PTO.
- Annual offsite.
- Lunch, dinner, and snacks at the office.
- Fitness stipend.
EMEA Site Lead employer: Pylon
At Pylon, we pride ourselves on being an innovative employer that fosters a dynamic work culture in the heart of London. With a focus on employee growth and development, we offer comprehensive benefits including fully covered health insurance, unlimited PTO, and a fitness stipend, ensuring our team members thrive both personally and professionally. As we build our EMEA office from the ground up, you'll have the unique opportunity to shape our local culture and contribute to our global expansion, making this a truly rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land EMEA Site Lead
✨Tip Number 1
Network like a pro! Get out there and connect with people in the EMEA tech scene. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. The more connections you make, the better your chances of landing that dream job.
✨Tip Number 2
Show off your skills! Prepare a killer pitch about your experience in B2B SaaS sales and how you’ve built teams before. When you get the chance to chat with potential employers, make sure you highlight your successes and how you can help them grow in the EMEA market.
✨Tip Number 3
Research is key! Understand Pylon’s products and their unique selling points. Tailor your conversations to show how your experience aligns with their needs, especially around European procurement cycles and GDPR. This will set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the Pylon team and building something amazing together in London.
We think you need these skills to ace EMEA Site Lead
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of EMEA Site Lead. Highlight your experience in B2B SaaS sales and any previous successes in building teams from scratch. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're excited about joining Pylon and how you can contribute to our growth in EMEA. Be personal, be passionate, and let your personality come through.
Showcase Your Network:Since we’re looking for someone with an existing network in the UK/EMEA tech ecosystem, don’t forget to mention any relevant connections or partnerships you have. This could really set you apart from other candidates!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Pylon
✨Know Your Numbers
Before the interview, brush up on your sales metrics and achievements. Be ready to discuss specific deals you've closed in the EMEA region, as well as how you navigated procurement cycles. This will show that you understand the market and can deliver results.
✨Showcase Your Team-Building Skills
Since this role involves building a team from scratch, come prepared with examples of how you've successfully hired and managed teams in the past. Highlight your approach to recruiting and developing talent, as well as any challenges you faced and how you overcame them.
✨Understand Local Nuances
Familiarise yourself with the unique aspects of selling in the EMEA market, such as GDPR compliance and regional buyer behaviours. Be ready to discuss how you would adapt Pylon’s sales playbooks for European customers, demonstrating your strategic thinking and local knowledge.
✨Be Ready to Get Hands-On
This is a player-coach role, so be prepared to talk about your willingness to close deals while building the team. Share your thoughts on balancing these responsibilities and how you plan to lead by example in the early stages of the London office.
