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For Companies At a Glance
- Tasks: Welcome customers and guide them in finding their dream home.
- Company: Join a supportive team at Blenheim and Pye, where people matter.
- Benefits: Grow your skills, contribute to the community, and enjoy a vibrant work culture.
- Why this job: Make a real difference in people's lives while building lasting connections.
- Qualifications: Customer service experience and a passion for helping others.
- Other info: Dynamic environment with opportunities for personal and professional growth.
The predicted salary is between 28800 - 43200 £ per year.
Overview
Base pay range
Customer Host
Location: Fareham – PO17 4AA – Please note, this role is not based at our Kidlington Office
Contract Type: Permanent
About Us:
At Blenheim and Pye, we believe our people are at the heart of everything we do, and we are committed to helping every individual thrive. Our Promise is simple: to support you to Grow, Give, and Belong.
We help you Grow by nurturing your talents, championing your wellbeing, and creating opportunities for you to develop.
We encourage you to Give by contributing to meaningful work, supporting the wider community, and collaborating with others to achieve our shared goals.
And we want you to truly Belong by being part of something special, knowing that you matter, your voice is heard, and you are an important part of our journey.
Together, this is what makes Blenheim and Pye a place where people can flourish and make a real difference.
We have an excellent opportunity for a Customer Host to join our team. Based primarily at our Welborne development, located in Fareham, PO17 4AA, with occasional travel to other sites, you will be at the heart of welcoming customers and guiding them on their journey to finding a new home. From showcasing our beautifully designed properties and highlighting the benefits of local community life, to supporting customers through their decision-making and move-in process, this role is all about creating a personal, memorable and seamless experience.
You’ll act as the first point of contact for customers, building lasting connections, collaborating with internal and external stakeholders, and helping to bring our brand values and legacy to life at every stage of the customer journey.
What we are looking for:
- We are looking for someone who can bring the right skills and mindset to the role. You might not meet all the criteria, and that’s okay, transferable skills and experience are highly valued.
- Industry knowledge of property development ideal
- Local knowledge essential
- Strong negotiation and persuasion skills
- Proven successful background in a customer focused environment
- Willing to work across Pye/Blenheim Estates sites across Oxfordshire
- Passionate, enthusiastic & driven
- Self-motivated
- Thrives off a busy and dynamic environment
- Team player
- Organised and effective
- A calm, measured approach, with good attention to detail
How We Hire:
- Our recruitment process is designed to be accessible, supportive, and transparent. Here is what you can expect:
- Submit your application (CV, portfolio, or short structured answers—you choose)
- Application review, Shortlisting and Interview invites sent to shortlisted candidates
- Interview (we can share questions in advance if helpful)
- Role-related task (this will be role dependant)
- Feedback provided at every stage
Accessibility and Adjustments
We are committed to making our process accessible for all candidates. If you require any adjustments at any stage, please contact our People Team. We are happy to support you.
REF-224 747
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Customer Host employer: Pye Homes
Contact Detail:
Pye Homes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Host
✨Tip Number 1
Get to know the company inside out! Research Blenheim and Pye, their values, and what makes them tick. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your people skills! As a Customer Host, you'll be all about building connections. Role-play with friends or family to get comfortable showcasing your personality and making a memorable first impression.
✨Tip Number 3
Prepare for those tricky questions! Think about how your past experiences relate to the role. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your customer-focused background.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the Blenheim and Pye family right from the start!
We think you need these skills to ace Customer Host
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of enthusiasm and a personal touch can make your application stand out.
Tailor Your CV: Make sure to tailor your CV to highlight the skills and experiences that align with the Customer Host role. Focus on customer service experience and any relevant property knowledge. We love seeing how your background fits with our values!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’re a great fit!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at Pye Homes
✨Know the Company Inside Out
Before your interview, take some time to research Blenheim and Pye. Understand their values, mission, and what makes them unique in the property development sector. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Skills
As a Customer Host, your ability to connect with people is crucial. Prepare examples from your past experiences where you've successfully engaged with customers, resolved issues, or created memorable experiences. This will demonstrate your customer-focused mindset and how you can contribute to their promise of helping individuals thrive.
✨Prepare for Role-Related Tasks
Since the interview process may include role-related tasks, think about how you would showcase properties or guide customers through their journey. Practise these scenarios beforehand so you can present your skills confidently and effectively during the interview.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the company culture, team dynamics, or the specific challenges faced by a Customer Host. This shows that you're not just interested in the job, but also in how you can fit into and contribute to the team.
