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- Tasks: Deliver outstanding customer experiences and advise on repairs in a friendly manner.
- Company: Join a leading automotive company with a focus on customer satisfaction.
- Benefits: Enjoy a competitive salary, pension scheme, monthly bonuses, and 28 days annual leave.
- Other info: Opportunities for career progression and staff discounts on parts.
- Why this job: No weekends! Work Monday to Friday and grow your career in the automotive industry.
- Qualifications: 3 years of experience as a Service Advisor and excellent communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
The role is Monday to Friday only, so NO WEEKENDS!
The Service Advisor will need to be capable of delivering an outstanding experience to the customers with a professional and friendly manner, advising on required repairs and clearly updating the customer throughout.
Our client is ideally looking for someone who has at least 3 years’ experience as a Service Advisor within the Automotive sector.
Essential Skills and Experience:
- Excellent communication skills both verbal and written.
- Ability to build rapport with customers.
- Excellent organisational skills.
- Ability to work as part of a team.
- Computer literacy.
- Working knowledge of Microsoft Packages in particular Excel.
- Valid driver’s license (preferred).
- Ability to process information accurately and efficiently.
- Flexibility.
- Previous customer service experience.
- Previous service advisor experience in the automotive industry.
In return for your hard work and dedication to the brand you will receive a competitive basic salary, and company benefits including:
- Pension Scheme.
- Monthly bonus.
- 28 days annual leave (including bank holidays).
- Gearbox training.
- Career progression.
- Staff discount on parts.
Job Types: Full-time, Permanent.
Benefits:
- Company pension.
- Employee discount.
- Free parking.
- On-site parking.
Experience: Service Advisor in Automotive sector: 2 years (required).
Service Advisor in Tonbridge employer: Pybus Recruitment
Contact Detail:
Pybus Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor in Tonbridge
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Service Advisor, you'll need to convey information clearly and build rapport with customers. Try role-playing with a friend or family member to get comfortable with common scenarios.
✨Tip Number 3
Show off your organisational skills during the interview. Bring a notepad to jot down important points and demonstrate how you keep track of tasks. This will highlight your ability to manage multiple customer requests efficiently.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to submit your application and stay updated on your progress. Plus, it shows you're proactive and keen to join our team!
We think you need these skills to ace Service Advisor in Tonbridge
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your 3 years of experience as a Service Advisor in the automotive sector. We want to see how your background aligns with what we're looking for, so don’t hold back!
Communicate Clearly: Since excellent communication is key, ensure your written application is clear and professional. Use friendly language that reflects your personality, just like you would with customers!
Tailor Your Application: Take a moment to tailor your application to the job description. Mention specific skills like organisational abilities and teamwork, showing us why you're the perfect fit for our team.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Pybus Recruitment
✨Know Your Stuff
Make sure you brush up on your automotive knowledge and the specific services offered by the company. Being able to discuss common repairs and customer concerns will show that you're not just a Service Advisor, but a knowledgeable one.
✨Practice Your Communication Skills
Since excellent communication is key for this role, practice explaining complex information in simple terms. You could even role-play with a friend to simulate customer interactions, ensuring you come across as friendly and professional.
✨Showcase Your Organisational Skills
Prepare examples of how you've successfully managed multiple tasks or prioritised customer needs in previous roles. This will demonstrate your ability to stay organised and efficient, which is crucial for a Service Advisor.
✨Be Ready to Build Rapport
Think of ways to connect with customers on a personal level. Have a few anecdotes ready about how you've built relationships in past jobs. This will highlight your ability to create a welcoming atmosphere, which is essential for delivering outstanding customer experiences.