Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage with clients and ensure top-notch service delivery in a dynamic team.
- Company: Join a prestigious national Accident Repair business with a supportive culture.
- Benefits: Earn a competitive salary plus bonuses, with great career growth opportunities.
- Why this job: Make a real impact in the automotive sector while advancing your career.
- Qualifications: Experience as a Bodyshop or Car Dealership Service Advisor is preferred.
- Other info: Enjoy a central location in Solihull with excellent transport links.
A prestigious and growing national Accident Repair business, with a large number of bodyshops across the UK, is seeking a dedicated Senior Bodyshop Service Advisor to join their Solihull head office call centre. This role offers a competitive salary, an attractive bonus structure, and the chance to work within a dynamic and supportive team environment.
Benefits:
- Competitive Remuneration: Earn between 30,000 and 35,000, commensurate with your experience, plus a performance-based bonus.
- Career Growth: Join a leading national company with ample opportunities for career progression and professional development.
- Supportive Environment: Work within a collaborative team that values your input and encourages continuous improvement.
- Central Location: Based in Solihull, enjoy the convenience of a well-connected location with excellent transport links.
Key Responsibilities:
- Client Interaction: Update client portals and ensure all customers receive a post-repair follow-up call.
- Outcome Analysis: Analyse customer feedback and repair outcomes to ensure high standards are maintained.
- Scorecard Management: Collate car manufacturing customer scorecards and provide detailed reports.
- Team Collaboration: Liaise with team leaders to relay customer and car manufacturer feedback, ensuring continuous improvement in service delivery.
Ideal Candidate:
- Industry Experience: The role is ideal for individuals with a background as a Bodyshop or Car Dealership Service Advisor.
- Communication Skills: Strong verbal and written communication skills are essential for effectively liaising with clients and team members.
- Tech-Savvy: Proficiency in IT is required to manage client portals and collate data efficiently.
- Organised: Exceptional organisational skills and attention to detail are crucial for managing multiple tasks and ensuring high-quality service.
This role is perfect for a motivated individual looking to advance their career within a reputable and expanding company. If you possess the relevant skills and experience, this could be the next exciting step in your professional journey.
Senior Service Advisor - Automotive Sector in Shirley employer: Pybus Recruitment
Contact Detail:
Pybus Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Service Advisor - Automotive Sector in Shirley
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive sector and let them know you're on the lookout for a Senior Service Advisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to customer service and be ready to discuss how your experience aligns with their goals. This shows you're genuinely interested and can help you stand out.
✨Tip Number 3
Practice your communication skills! Since this role involves client interaction, being articulate and confident is key. Try mock interviews with friends or family to get comfortable discussing your experience and answering common interview questions.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to submit your application and showcase your skills. Plus, it helps us keep track of your application and ensures you’re considered for the role.
We think you need these skills to ace Senior Service Advisor - Automotive Sector in Shirley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your background as a Bodyshop or Car Dealership Service Advisor, and don’t forget to showcase your communication skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Senior Service Advisor role. Mention your passion for customer service and how you can contribute to our dynamic team.
Showcase Your Tech Skills: Since being tech-savvy is key for this role, make sure to mention any relevant IT skills or experience with client portals. We want to see how you can efficiently manage data and improve service delivery!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets noticed by our hiring team. Plus, it shows you’re keen on joining us at StudySmarter!
How to prepare for a job interview at Pybus Recruitment
✨Know Your Stuff
Make sure you brush up on your knowledge of the automotive sector, especially around bodyshop services. Familiarise yourself with common repair processes and customer service best practices. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since strong communication is key for this position, practice articulating your thoughts clearly. You might want to prepare examples of how you've effectively communicated with clients or team members in the past. This will demonstrate your ability to liaise well with both customers and colleagues.
✨Be Tech-Savvy
As the role requires proficiency in IT, be ready to discuss any relevant software or tools you've used in previous jobs. If you have experience with client portals or data management systems, highlight that. It shows you're prepared to hit the ground running.
✨Prepare Questions
Interviews are a two-way street, so think of insightful questions to ask about the company culture, team dynamics, and opportunities for career growth. This not only shows your interest but also helps you gauge if the company is the right fit for you.
