Senior Showroom Manager

Commercial Director – Head of Used Car Sales at Pybus Recruitment

Join West London as Head of Used Car Sales

Role Overview

West London, one of Europe’s largest VW Group dealerships and part of one of the UK\’s most prominent independently owned, family‑run car retailer groups, is seeking an accomplished Head of Used Car Sales. This high‑profile leadership role offers the chance to shape and grow the used car business to over 250 units per month across VW, Skoda, SEAT, and CUPRA brands. You will join a dynamic and ambitious team, driving strategy, commercial performance, and operational excellence across all areas of the used car department. This role provides the platform to make a significant impact, enhancing profitability, customer experience, and market presence while leading and developing a high‑performing team.

Key Responsibilities

• Reporting directly to the Franchise Manager, being part of a strong leadership team responsible for setting and driving the direction and strategy for Used Car Sales.
• Full accountability for the used car Profit and Loss performance.
• Leading the monitoring and delivery of all operational used car commercial objectives, policies, and standards, with a focus on improving sales volume.
• Involvement in lead management, stock, purchasing, pricing, marketing, and vehicle presentation, driving the professionalism and performance of the department.

What’s in it for you?

• Access to an in‑house training academy for all employees.
• Electric Vehicle (EV) Training levels 1‑4 for specific roles.
• Internal career progression opportunities across various brands and locations.
• Wellbeing portal and employee assistance programme.
• Purchase, service, and parts discounts.
• Standard company benefits such as pension, life assurance cover, competitive holidays, and cycle to work scheme.

Ideal Candidate Profile

• A strong background in sales management.
• Excellent communication and leadership skills.
• A proven track record of achieving sales targets.
• The ability to work well under pressure and a strong attention to detail.

Message from our client

We are a highly successful, privately owned business that has grown significantly over the past twenty years to 650 employees across multiple locations including London, Berkshire, Hertfordshire, and Buckinghamshire. Working with global brands such as Volkswagen Passenger Cars, Volkswagen Commercial Vehicles, SEAT, CUPRA, ŠKODA, and Kia, we provide excellent quality training and internal progression opportunities.

Seniority level

• Mid‑Senior level

Employment type

• Full‑time

Job function

• Management

Industries

• Retail Motor Vehicles

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