Job: Office Based Master Technician
Location:Millbrook, Bedford - MK45
Salary:Up to £60,000 basic + 15% bonus potential
Hours:Monday to Friday
We are working with a fast-growing automotive organisation entering and expanding within the UK market, and we are looking to appoint a Technical EV Support Specialist to support vehicle operations.
This is a fantastic opportunity for a technically strong automotive professional with EV experience to take ownership of vehicle quality, diagnostics, and on-site technical support within a high-volume logistics environment.
________________________________________
The Role
As Technical EV Support Specialist, you will take full responsibility for ensuring all vehicles processed through port terminals meet required quality and compliance standards. You will play a critical role in maintaining operational efficiency, supporting suppliers, and resolving technical challenges on-site.
________________________________________
Key Responsibilities
- Oversee EV high-voltage safety checks, battery condition monitoring, and controlled charging processes
- Provide hands-on technical support, including diagnostics and complex fault resolution on-site
- Deliver technical guidance and coaching to 3rd party workshop and inspection teams
- Take ownership of urgent vehicle quality issues, ensuring minimal disruption to operations and delivery schedules
- Monitor and manage vehicle rework, repair progress, and defect rectification to meet turnaround targets
- Maintain accurate quality records and warranty submissions via internal systems
- Produce regular performance and fault analysis reports, identifying trends and recommending improvements
- Ensure supplier compliance with processes, standards, and reporting requirements
________________________________________
About You
- Fully qualified automotive technician with strong hands-on diagnostic experience
- Proven experience working with EVs and high-voltage systems (certification essential)
- Background in OEM, dealership, aftersales, or port operations highly desirable
- Confident using automotive diagnostic tools, OEM systems, and workshop equipment
- Strong Excel skills for tracking, reporting, and analysis
- Able to work independently in a fast-paced, operational environment
- Effective communicator, capable of managing supplier relationships and performance
- Highly organised with strong attention to detail and data accuracy
________________________________________
What’s on Offer
- Basic salary up to £60,000
- 15% annual bonus potential
- Opportunity to join a rapidly expanding automotive business
- Key role with high visibility and impact on UK operations
- Tax-efficient company car (employee contribution of £175 per month)
- Option to add up to 3 vehicles on the company car scheme for family and friends
- Pension scheme: Employee contributes 5%, employer contributes 7%
- Life insurance
- Critical illness insurance
- Hybrid working model
- Excellent long-term career development opportunities
Benefits:
- Company pension
- Free parking
- On-site parking
Licence/Certification:
- Driving Licence (required)
- Level 4 EV Qualification (required)
- Master Tech Accreditation (required)
Work Location: In person
Technical Support Specialist in Millbrook employer: Pybus Recruitment
As a Senior Business Manager at our Brentford car dealership, you will thrive in a dynamic work environment that prioritises customer satisfaction and team collaboration. We offer competitive salaries, comprehensive benefits, and ample opportunities for professional growth, all while fostering a supportive culture that values innovation and excellence in service.
