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For Companies At a Glance
- Tasks: Lead and inspire teams to drive sales and customer satisfaction across multiple retail centres.
- Company: Join a leading automotive retail division focused on excellence and growth.
- Benefits: Enjoy a competitive salary, performance bonuses, and opportunities for career advancement.
- Why this job: Make a real impact in retail leadership while fostering a positive team culture.
- Qualifications: Experience in Aftersales Retail Management and strong leadership skills are essential.
- Other info: Ideal for dynamic leaders ready to elevate their careers in a challenging environment.
The predicted salary is between 60000 - 84000 £ per year.
Role: Regional Aftersales Director - Automotive Retail Division
Location: Manchester to Scotland
Package: £80k Base Salary £100k OTE
Transform Your Career in Retail Leadership
Step into a role that promises to elevate your career to new heights. As the Regional Director for a leading retail division, you will be at the forefront of driving sales growth, operational excellence, and exceptional customer service across multiple retail centres. This is more than a job; it's a chance to lead, inspire, and make a tangible impact.
Why This Role Stands Out:
- Leadership Impact: Guide and develop a team of Area Managers and Centre Managers, fostering a culture of motivation, accountability, and growth.
- Strategic Influence: Play a key role in shaping and executing business strategies that drive financial success and operational excellence.
- Customer Focus: Champion outstanding customer experiences, ensuring high Net Promoter Scores (NPS) and call conversion rates.
- Operational Integrity: Oversee compliance, stock management, and centre standards, achieving industry-leading performance.
- Safety and Governance: Maintain exceptional Health & Safety standards, protecting staff, customers, and assets.
Key Responsibilities:
- Leadership and Team Development: Coach and mentor Area Managers, support recruitment and training, and drive employee engagement.
- Customer Excellence: Ensure high standards of customer service, support marketing initiatives, and maintain a professional centre image.
- Business Development and Strategy: Implement growth strategies, develop local business plans, and introduce process improvements.
- Financial Management: Drive sales growth, analyse trends, and introduce innovative revenue streams.
- Health & Safety: Ensure compliance with legislation, maintain accurate training records, and conduct regular audits.
- Internal Control: Uphold compliance, support audits, and ensure the consistent application of Standard Operating Procedures (SOPs).
- Operational Excellence: Oversee centre operations, conduct regular audits, and optimise stock profiles.
- People Management: Foster a positive team culture, monitor staffing levels, oversee recruitment, and develop succession plans.
Skills and Experience Required:
- Proven experience in Aftersales Retail Management, in a multi-site leadership role.
- Strong leadership and team development skills.
- Excellent strategic planning and business development capabilities.
- Robust financial acumen and experience in driving sales growth.
- Comprehensive understanding of Health & Safety standards and compliance.
- Exceptional communication and interpersonal skills.
- Ability to analyse data and implement process improvements.
Make Your Mark:
This role is ideal for a dynamic leader with a passion for retail excellence and a proven track record of driving success. If you are ready to take on a challenging and rewarding role that offers the chance to make a significant impact, this is the perfect next step in your career.
Area Manager/Director employer: Pybus Recruitment
Contact Detail:
Pybus Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Area Manager/Director
✨Tip Number 1
Network with professionals in the automotive retail sector. Attend industry events or join relevant online forums to connect with current Area Managers or Directors. This can provide you with insider knowledge about the role and potentially lead to referrals.
✨Tip Number 2
Research the company’s recent initiatives and performance metrics. Understanding their current strategies and challenges will allow you to tailor your discussions during interviews, showcasing how your experience aligns with their goals.
✨Tip Number 3
Prepare to discuss specific examples of how you've driven sales growth and improved customer service in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Tip Number 4
Familiarise yourself with the latest trends in automotive retail and aftersales services. Being knowledgeable about innovations and customer expectations in the industry will demonstrate your commitment and readiness for the role.
We think you need these skills to ace Area Manager/Director
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in Aftersales Retail Management and multi-site leadership. Use specific examples that demonstrate your leadership skills, strategic planning abilities, and financial acumen.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail excellence and your proven track record. Address how your skills align with the key responsibilities of the role, particularly in team development and customer service.
Highlight Relevant Achievements: In both your CV and cover letter, include quantifiable achievements that reflect your ability to drive sales growth and improve operational excellence. Use metrics where possible to illustrate your impact.
Prepare for Potential Questions: Anticipate questions related to leadership, strategic influence, and operational integrity. Be ready to discuss specific scenarios where you successfully managed teams or implemented business strategies.
How to prepare for a job interview at Pybus Recruitment
✨Showcase Your Leadership Skills
As a Regional Aftersales Director, your ability to lead and inspire a team is crucial. Prepare examples of how you've successfully developed teams in the past, focusing on coaching, mentoring, and fostering a positive culture.
✨Demonstrate Strategic Thinking
Be ready to discuss your experience with strategic planning and business development. Highlight specific instances where you've implemented growth strategies or improved operational processes that led to measurable success.
✨Emphasise Customer Focus
This role requires a strong commitment to customer excellence. Prepare to share how you've championed outstanding customer experiences in previous roles, including any metrics like Net Promoter Scores (NPS) that demonstrate your impact.
✨Prepare for Financial Discussions
Given the financial management aspect of the role, brush up on your financial acumen. Be prepared to discuss how you've driven sales growth and analysed trends in your previous positions, showcasing your ability to make data-driven decisions.
