At a Glance
- Tasks: Lead the Aftersales team to deliver exceptional customer service and drive sales performance.
- Company: Dynamic dealership in Newark on Trent with a focus on innovation and customer care.
- Benefits: Up to £50k salary, bonus potential, company car, and comprehensive benefits.
- Other info: Structured training and development opportunities for career progression.
- Why this job: Join a fast-paced environment where you can make a real impact and grow your career.
- Qualifications: 3+ years as an Aftersales Manager with strong leadership and motivational skills.
The predicted salary is between 40000 - 50000 £ per year.
Aftersales Manager
Department:
Aftersales, Management
Location:
Glasgow
Salary:
£55000-£60000 plus Bonus and Company Car, 33 days holiday, Life Assurance and other excellent benefits
Contract Type:
Permanent
Aftersales Manager – Glasgow
Pybus Recruitment is delighted to be recruiting for an experienced Aftersales Manager on behalf of a well-established automotive retail business in Glasgow.
This is an excellent opportunity for a driven and experienced automotive professional to lead a successful aftersales operation, ensuring exceptional customer service, strong financial performance, and the continued development of a high-performing team.
As Aftersales Manager, you will be responsible for overseeing the Service, Parts and Workshop operations, ensuring productivity, efficiency, and profitability targets are achieved. You will work closely with your team to review performance, identify opportunities for improvement, and drive continuous business success.
We are looking for an enthusiastic, self-motivated leader with a proven ability to motivate and develop others in a fast-paced dealership environment.
Key Responsibilities
- Lead and manage all Aftersales operations, including Service, Parts and Workshop functions.
- Drive departmental profitability and operational efficiency.
- Monitor and improve key performance indicators, including customer satisfaction, productivity and financial performance.
- Develop, support and motivate department managers and team members.
- Ensure high standards of customer service are maintained at all times.
- Identify opportunities for growth and continuous improvement across the business.
- Maintain compliance with manufacturer, industry and company standards.
About You
- Self-motivated, dedicated and results-driven.
- Proven experience managing a successful Aftersales operation within a franchised or main dealer environment.
- Demonstrable track record of delivering strong Aftersales KPIs, including customer satisfaction, productivity and profitability.
- Experience leading and developing large teams across Service, Parts and Workshop departments.
- Strong commercial awareness and leadership skills.
- Excellent communication and people management abilities.
Benefits
In addition to a competitive salary, the successful candidate will receive:
- 33 days annual leave (including bank holidays)
- Annual leave purchase and sale scheme
- Company car
- Pension scheme
- Life assurance
- Staff discounts on servicing, repairs and parts
- Cycle to Work scheme
- Employee discount and benefits platform
- Paid volunteering day each year for a charity of your choice
- Ongoing training and career development opportunities
Diversity & Inclusion
Our client is committed to creating an inclusive workplace where everyone feels valued, respected and supported. Applications are welcomed from all suitably qualified candidates regardless of age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
Reasonable adjustments are available throughout the recruitment process and during employment.
Flexible Working
Flexible working requests will be considered wherever operationally possible. Candidates are encouraged to discuss any requirements during the recruitment process.
Additional Information
All offers of employment are subject to satisfactory reference and background checks.
Pybus Recruitment is proud to recruit on behalf of clients who are equal opportunity employers.
Aftersales Manager employer: Pybus Recruitment
As a Senior Business Manager at our Brentford car dealership, you will thrive in a dynamic work environment that prioritises customer satisfaction and team collaboration. We offer competitive salaries, comprehensive benefits, and ample opportunities for professional growth, all while fostering a supportive culture that values innovation and excellence in service.
StudySmarter Expert Advice🤫
We think this is how you could land Aftersales Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry and let them know you're on the lookout for an Aftersales Manager role. You never know who might have the inside scoop on a great opportunity!
✨Tip Number 2
Prepare for interviews by researching the company and its values. Make sure you can demonstrate how your experience aligns with their goals, especially around customer care and team management. Show them you’re the perfect fit!
✨Tip Number 3
Practice your pitch! Be ready to talk about your achievements in maximising productivity and improving sales. Use specific examples that highlight your leadership skills and ability to motivate a team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged in their job search.
We think you need these skills to ace Aftersales Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Aftersales Manager role. Highlight your experience in managing teams and driving customer service excellence, as these are key aspects of the job. We want to see how your skills align with our client's needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your enthusiasm for the role and explain how you can motivate and support a team in a fast-paced environment. Let us know why you're the perfect fit for this position!
Showcase Your Achievements:When detailing your past roles, focus on specific achievements that demonstrate your ability to meet financial targets and improve sales. Numbers speak volumes, so if you've boosted productivity or customer satisfaction, make sure to include those stats!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. We can’t wait to hear from you!
How to prepare for a job interview at Pybus Recruitment
✨Know Your Numbers
Before the interview, brush up on key performance metrics relevant to the Aftersales Manager role. Be ready to discuss how you've met or exceeded targets in previous positions. This shows you understand the importance of financial goals and can drive results.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in managing teams. Think about specific situations where you motivated your team or improved performance. This will demonstrate your ability to lead effectively in a fast-paced environment.
✨Customer Care is Key
Be ready to talk about your approach to delivering exceptional customer service. Share stories that illustrate how you've identified and exceeded customer expectations, as this aligns with the company's focus on customer care.
✨Innovate and Improve
Think of instances where you've identified new opportunities for innovation in your past roles. Discuss how you implemented changes that improved processes or increased productivity, showing that you're proactive and forward-thinking.
