At a Glance
- Tasks: Lead the Service Department, driving sales and ensuring exceptional customer service.
- Company: Dynamic car dealership in Aberdeen with a focus on growth and development.
- Benefits: Competitive salary, generous bonuses, 33 days annual leave, and relocation support.
- Other info: Structured training and development opportunities with a supportive team.
- Why this job: Join a fast-paced environment where you can make a real impact and grow your career.
- Qualifications: Minimum 3 years as an Aftersales Manager and a valid driving licence.
The predicted salary is between 40000 - 50000 € per year.
We have a great opportunity for an experienced Aftersales Manager who will be responsible for the Service Department within our client’s Aberdeen Dealership and ensure that volume and profit targets are met.
The successful candidate will closely oversee sales activity by reviewing performance with the team and agree actions required to improve sales. We are looking for someone who is enthusiastic, self-motivated and has the ability to motivate and support others in a fast-paced environment.
To drive the standard in customer care and achieve agreed financial targets, through the effective management of the resources of the service team. You’ll be responsible for ensuring profit and volume targets are met and managing processes and systems in line with Company and Brand Dealer standards.
Responsibilities include:
- Management of a dealership Aftersales team, with responsibility for meeting all internal and external measures.
- Deliver exceptional customer service to a wide range of customers, by identifying, meeting, and exceeding their expectations.
- Manage the performance of a team of Service Advisers to deliver profitable, customer-focused service.
- Manage all opportunities to deliver value-added sales.
- Work with internal and external stakeholders to meet all customer service indices in line with our client's PPA.
- Closely monitor and control sales activity by reviewing performance with individuals and agreeing on action required to improve sales.
Requirements:
- Minimum of 3 years of experience as an Aftersales Manager.
- Full and Valid driving licence.
Together there are generous rewards and a structured approach to training and development, plus opportunities to progress. In addition to receiving a competitive salary, for the right candidate this position will offer:
- 33 days annual leave (including bank holidays) in addition to an annual leave purchase & sale scheme.
- Pension Scheme & Life Assurance.
- Discount on Service, Bodyshop and Parts.
- Cycle to work purchase scheme.
- Access to Perks at Work discount website.
- Relocation package available.
Holidays Manager in Aberdeen employer: Pybus Recruitment
Join our dynamic team at the Aberdeen Dealership, where we prioritise employee growth and a supportive work culture. As an Aftersales Manager, you'll benefit from an exceptional financial package, generous annual leave, and a structured training programme, all while working in a fast-paced environment that values customer care and teamwork. With opportunities for progression and unique perks like a relocation package and discounts on services, this is an excellent place to build a rewarding career.
StudySmarter Expert Advice🤫
We think this is how you could land Holidays Manager in Aberdeen
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up social media groups. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you stand out and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. The more you practice, the more confident you'll feel when it’s time to shine in front of the hiring manager.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can go a long way in showing your appreciation and keeping you top of mind. Plus, it’s a great chance to reiterate your enthusiasm for the role.
We think you need these skills to ace Holidays Manager in Aberdeen
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Aftersales Manager role. Highlight your experience in managing teams and achieving sales targets, as well as any relevant customer service achievements. We want to see how you can bring value to our dealership!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and explain why you're the perfect fit. Share specific examples of how you've motivated teams and improved sales in previous positions.
Showcase Your Customer Service Skills:Since delivering exceptional customer service is key, make sure to include examples of how you've exceeded customer expectations in the past. We love candidates who can demonstrate their commitment to customer care!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity. We can't wait to see what you bring to the table!
How to prepare for a job interview at Pybus Recruitment
✨Know Your Numbers
Make sure you’re familiar with key performance indicators relevant to the Aftersales Manager role. Brush up on sales targets, customer satisfaction metrics, and any financial goals mentioned in the job description. Being able to discuss these confidently will show that you understand the business side of the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've motivated and supported your team in previous roles. Think about specific situations where you’ve improved team performance or customer service. This will demonstrate your ability to lead in a fast-paced environment, which is crucial for this position.
✨Customer Service Focus
Be ready to discuss how you’ve delivered exceptional customer service in the past. Have a few anecdotes that highlight your approach to exceeding customer expectations. This will resonate well, as the role emphasises the importance of customer care.
✨Ask Insightful Questions
Prepare thoughtful questions about the dealership’s current challenges or goals. This shows your genuine interest in the role and helps you gauge if the company culture aligns with your values. It’s also a great way to demonstrate your proactive mindset.
