At a Glance
- Tasks: Lead the Service Department, driving sales and ensuring exceptional customer care.
- Company: Dynamic car dealership in Aberdeen with a focus on growth and development.
- Benefits: Competitive salary, generous bonuses, 33 days leave, and relocation support.
- Other info: Structured training and development opportunities with a supportive team.
- Why this job: Join a fast-paced environment where you can make a real impact and grow your career.
- Qualifications: Minimum 3 years as an Aftersales Manager and a valid driving licence.
The predicted salary is between 40000 - 50000 € per year.
We have a great opportunity for an experienced Aftersales Manager who will be responsible for the Service Department within our client’s Aberdeen Dealership and ensure that volume and profit targets are met.
The successful candidate will closely oversee sales activity by reviewing performance with the team and agree actions required to improve sales. We are looking for someone who is enthusiastic, self-motivated and has the ability to motivate and support others in a fast-paced environment.
To drive the standard in customer care and achieve agreed financial targets, through the effective management of the resources of the service team. You’ll be responsible for ensuring profit and volume targets are met and managing processes and systems in line with Company and Brand Dealer standards.
Management of a dealership Aftersales team, with responsibility for meeting all internal and external measures. Deliver exceptional customer service to a wide range of customers, by identifying, meeting, and exceeding their expectations.
Manage the performance of a team of Service Advisers to deliver profitable, customer-focused service. Manage all opportunities to deliver value-added sales. Work with internal and external stakeholders to meet all customer service indices in line with our client's PPA.
Closely monitor and control sales activity by reviewing performance with individuals and agreeing on action required to improve sales.
Requirements:
- Minimum of 3 years of experience as an Aftersales Manager
- Full and Valid driving licence
Together there are generous rewards and a structured approach to training and development, plus opportunities to progress. In addition to receiving a competitive salary, for the right candidate this position will offer:
- 33 days annual leave (including bank holidays) in addition to an annual leave purchase & sale scheme
- Pension Scheme & Life Assurance
- Discount on Service, Bodyshop and Parts
- Cycle to work purchase scheme
- Access to Perks at Work discount website
- Relocation package available
Aftersales Manager (Automotive) in Aberdeen employer: Pybus Recruitment
Join a dynamic and supportive team at our Aberdeen Dealership, where we prioritise employee growth and development through structured training programmes and generous rewards. As an Aftersales Manager, you'll enjoy an exceptional financial package, including a competitive salary, bonus scheme, and a company car, all while working in a fast-paced environment that values customer care and teamwork. With 33 days of annual leave and additional perks, this is an excellent opportunity for those looking to make a meaningful impact in the automotive industry.
StudySmarter Expert Advice🤫
We think this is how you could land Aftersales Manager (Automotive) in Aberdeen
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry, especially those who might know about openings for Aftersales Managers. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by researching the dealership and its service department. Understand their customer care standards and think of ways you can contribute to exceeding those expectations. Show them you’re not just another candidate!
✨Tip Number 3
Practice your pitch! Be ready to discuss your experience in managing teams and driving sales. Highlight specific achievements that demonstrate your ability to meet and exceed targets, as this is key for an Aftersales Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Aftersales Manager (Automotive) in Aberdeen
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Aftersales Manager role. Highlight your experience in managing service teams and achieving sales targets, as well as any relevant skills that match the job description.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and how your background makes you the perfect fit. Don’t forget to mention your ability to motivate others in a fast-paced environment.
Showcase Your Achievements:When detailing your past roles, focus on specific achievements that demonstrate your success in aftersales management. Numbers speak volumes, so include metrics where possible to show how you’ve met or exceeded targets.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Pybus Recruitment
✨Know Your Numbers
As an Aftersales Manager, you'll need to demonstrate your understanding of sales targets and performance metrics. Brush up on key figures related to service department profitability and customer satisfaction. Be ready to discuss how you've met or exceeded these targets in your previous roles.
✨Showcase Your Leadership Skills
This role requires someone who can motivate and support a team. Prepare examples of how you've successfully led a team in a fast-paced environment. Think about specific challenges you faced and how you inspired your team to overcome them.
✨Customer Care is Key
Exceptional customer service is at the heart of this position. Be prepared to share stories that highlight your commitment to customer satisfaction. Discuss how you've identified and exceeded customer expectations in past roles, and how you plan to bring that same dedication to the new dealership.
✨Familiarise Yourself with the Brand
Research the dealership's brand and values before the interview. Understanding their approach to customer service and sales will help you align your answers with their expectations. Mention any specific initiatives or values that resonate with you during the interview to show you're a good fit.
