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For Companies At a Glance
- Tasks: Provide top-notch customer service and promote sales of car parts.
- Company: Leading car dealership with a strong team culture.
- Benefits: Competitive salary, healthcare plan, 24 days holiday, and discounts.
- Why this job: Join a dynamic team and make a real impact in the automotive industry.
- Qualifications: Experience as a Parts Advisor and strong communication skills required.
- Other info: Exciting career growth opportunities in a thriving environment.
The predicted salary is between 27500 - 30500 £ per year.
Our client has a turnover of over 250 million and employs over 800 members of staff across 29 dealerships. They are now looking for a Parts Advisor for their car dealership in Aberdeen.
Responsibilities:
- Through excellent customer service you will promote and affect sales of stock at retail, trade and workshop counters both over the phone and face to face.
- Provide efficient knowledgeable service to retail trade and internal workshop customers.
- Process parts enquiries and orders with accuracy and urgency.
- Identify additional sales opportunities and promote special offers.
- Use your technical knowledge to assist customers clearly and confidently.
- Communicate any stock discrepancies to the Parts Manager promptly.
- Maintain compliance with company processes and customer data protection policies.
What our client is looking for / Qualifications:
- Previous experience working as a Parts Advisor in a dealership or Automotive environment.
- Strong working knowledge of parts catalogues and stock control systems.
- High level of accuracy in all administrative tasks and record-keeping.
- Confident communicator both face-to-face and over the phone.
- Committed to delivering exceptional customer service and supporting team targets.
Requirements:
- Hold a valid UK driving licence.
- Possess a proven track record of achieving sales targets in car sales or financial services-related environments.
- Be tenacious, enthusiastic and proactive in team achievement.
Benefits:
- Healthcare cash plan.
- 24 days holiday (plus Bank Holidays) per annum rising with length of service.
- Discounted shopping, gym and dining benefits.
- Competitive bonus structures.
Parts Advisor employer: Pybus Recruitment Ltd
Contact Detail:
Pybus Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor
✨Tip Number 1
Get to know the company inside out! Research their values, culture, and recent news. This way, when you walk into that interview, you can show them you're not just another candidate but someone who genuinely cares about being part of their team.
✨Tip Number 2
Practice your pitch! You want to be able to confidently explain why you're the perfect fit for the Parts Advisor role. Highlight your experience, especially in customer service and sales, and don’t forget to mention your technical knowledge of parts catalogues.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info about the dealership and might even lead to a referral, which can really boost your chances of landing that job.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Parts Advisor
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your previous experience as a Parts Advisor or in a similar automotive role. We want to see how your background aligns with the responsibilities listed in the job description, so don’t hold back!
Be Customer-Centric: Since customer service is key for this role, share examples of how you've delivered exceptional service in the past. We love seeing candidates who are passionate about helping customers and driving sales.
Get Technical: Don’t forget to mention your knowledge of parts catalogues and stock control systems. We’re looking for someone who can confidently assist customers with their enquiries, so show us you’ve got the technical know-how!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your details and get you on the path to joining our team in Aberdeen!
How to prepare for a job interview at Pybus Recruitment Ltd
✨Know Your Parts
Brush up on your knowledge of parts catalogues and stock control systems. Being able to confidently discuss specific parts and their applications will show that you’re not just a candidate, but a knowledgeable advisor who can add value to the team.
✨Customer Service is Key
Prepare examples of how you've delivered exceptional customer service in the past. Think about situations where you went above and beyond for a customer, as this role heavily relies on providing excellent service both face-to-face and over the phone.
✨Sales Savvy
Be ready to discuss your experience with achieving sales targets. Highlight any specific strategies you used to identify additional sales opportunities or promote special offers, as this will demonstrate your proactive approach to driving sales.
✨Communicate Clearly
Practice your communication skills before the interview. You’ll need to convey technical information clearly and confidently, so consider role-playing common customer scenarios with a friend to refine your responses and ensure you come across as approachable and knowledgeable.
