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For Companies At a Glance
- Tasks: Lead a dynamic team, manage HR, finances, and ensure smooth office operations.
- Company: Join a thriving business in Newcastle with a supportive culture.
- Benefits: Competitive salary, professional development, and a chance to make an impact.
- Why this job: Be at the heart of operations and drive positive change in a growing company.
- Qualifications: 5+ years in office management or similar roles, strong leadership skills required.
- Other info: Great opportunity for career growth in a fast-paced environment.
The predicted salary is between 40000 - 50000 £ per year.
The Office Manager plays a central role in ensuring the smooth, compliant, and efficient operation of the business. This role has responsibility across people management (HR), financial administration, IT systems, health & safety, payroll coordination, marketing support, performance reporting, supplier management, and the leadership of an administrative team.
Management of Administrative Team
- Line management of a team of administrators
- Allocate workloads, set priorities, and monitor performance
- Provide day-to-day support, coaching, and development
- Conduct appraisals, one‐to‐ones, and performance reviews
- Ensure consistent processes and high standards of administration
- Identify opportunities to improve efficiency and team capability
Human Resources (HR)
- Recruitment coordination, onboarding, and induction
- Maintain employee records in line with GDPR
- Support employee relations and performance
- Coordinate training and appraisals
- Ensure compliance with UK employment law
Day‐to‐day financial administration
- Process invoices and expenses
- Reconcile accounts and supplier statements
- Assist with budgets and cash flow
- Liaise with external accountants
Payroll Administration
- Collect and submit payroll data
- Liaise with payroll providers
- Manage pensions and statutory payments
IT & Systems
- Oversee IT systems and providers
- Manage access and data security
Health & Safety
- Maintain health & safety policies
- Coordinate risk assessments
Marketing & Website
- Liaise with agencies
Reporting & KPIs
- Track KPIs and trends
- Monitor performance and costs
Requirements & Experience
- Minimum 5 years' experience in an Office Manager, Senior Administrator, Operations Manager, or similar role
- Proven experience managing and leading a team of administrators, including workload allocation, performance management, and development
- Hands‐on experience across HR administration, including recruitment support, onboarding, employee records, and policy management
- Strong background in financial administration, including invoicing, expense processing, reconciliation, and working with external accountants
- Demonstrable experience coordinating or administering payroll, pensions, and statutory payments
- Experience overseeing IT systems and business software, including liaising with third‐party IT providers
- Working knowledge of Health & Safety compliance and office‐based risk management
- Experience producing management reports, KPIs, and performance dashboards
- Proven ability to manage suppliers, contracts, renewals, and service performance
- Experience supporting or coordinating website updates and basic marketing activity
- Strong understanding of UK employment legislation, GDPR, and HR best practice
- Sound financial literacy with confidence handling budgets, costs, and financial controls
- High competence in Microsoft 365 (Outlook, Word, Excel, Teams) and business systems
- Excellent organisational skills with the ability to manage multiple priorities
- Strong people‐management, communication, and stakeholder engagement skills
- High levels of accuracy, discretion, and confidentiality
- Proactive, solutions‐focused approach with a continuous improvement mindset
- Experience working in a multi‐functional or regulated environment
- Exposure to system implementation, digital transformation, or process improvement projects
- Experience supporting senior leadership with operational or strategic reporting
- Previous involvement in marketing coordination or brand management
Qualifications (Desirable)
- CIPD Level 3 or above (HR)
- Health & Safety certification (e.g. IOSH Managing Safely)
- Relevant management or leadership qualification
Personal Attributes
- Confident leader with a supportive and collaborative management style
- Self‐motivated and comfortable working autonomously
- Calm, professional, and effective under pressure
- Trusted and credible when handling sensitive business and people matters
- Adaptable and resilient in a changing business environment
Business/Office Manager in Newcastle upon Tyne employer: Pybus Recruitment Ltd
Contact Detail:
Pybus Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business/Office Manager in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or attend local meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how you can contribute. This will help you stand out and show that you're genuinely interested in the position.
✨Tip Number 3
Practice common interview questions with a friend or in front of the mirror. The more comfortable you are with your answers, the more confident you'll feel during the actual interview.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Business/Office Manager in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Office Manager role. Highlight your experience in people management, financial administration, and IT systems. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Share specific examples of your past achievements that relate to the job description.
Showcase Your Leadership Skills: Since this role involves managing a team, be sure to highlight your leadership experience. Talk about how you've supported and developed your team in previous roles – we love a proactive approach!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining StudySmarter!
How to prepare for a job interview at Pybus Recruitment Ltd
✨Know Your Stuff
Before the interview, make sure you thoroughly understand the role of an Office Manager. Familiarise yourself with key responsibilities like HR processes, financial administration, and IT systems. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
Since this role involves managing a team, be prepared to discuss your leadership style and experiences. Think of specific examples where you've successfully allocated workloads, conducted appraisals, or improved team efficiency. This will demonstrate your capability to lead effectively.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. For instance, how would you handle a conflict within your team or manage a tight deadline? Practising these scenarios can help you articulate your thought process and decision-making skills during the interview.
✨Know the Numbers
As financial administration is a big part of the role, brush up on your financial literacy. Be ready to discuss your experience with budgets, invoicing, and reconciliations. Showing that you’re comfortable with numbers will give the interviewer confidence in your abilities.