At a Glance
- Tasks: Manage warranty claims and support retailers in a dynamic automotive environment.
- Company: Join a forward-thinking automotive organisation based in Chiswick, London.
- Benefits: Competitive salary up to £40,000, ongoing training, and a comprehensive benefits package.
- Other info: Enjoy a modern office environment with opportunities for career growth.
- Why this job: Take ownership of warranty operations and drive best practices in the automotive industry.
- Qualifications: Experience in automotive warranty, strong analytical skills, and excellent communication abilities.
The predicted salary is between 38250 - 46750 £ per year.
Location: Chiswick, London (Head Office Based)
Salary: Up to £40,000 per annum (depending on experience)
Job Type: Full-Time | Permanent
Pybus Recruitment is currently recruiting for an experienced Warranty Specialist to join a growing automotive organisation based at their modern Head Office in Chiswick, London. This is an exciting opportunity for an automotive warranty professional to take ownership of warranty operations, support retailer partners, and help drive best practice across the business.
About the Role
As a Warranty Specialist, you will be responsible for the effective management of warranty claims, ensuring compliance with company policies and procedures while providing expert support to internal teams and retailer partners.
Key Responsibilities
- Manage warranty claims through the company warranty approval system.
- Review and assess warranty submissions for accuracy and compliance.
- Support retailers and internal stakeholders with warranty-related queries.
- Conduct warranty audits and ensure adherence to company policies.
- Monitor warranty performance and identify trends and improvement opportunities.
- Assist with the implementation of technical campaigns and customer support initiatives.
- Process and review goodwill applications where required.
- Produce warranty reports and KPI analysis for management.
- Deliver warranty guidance and training to retailer teams.
- Work closely with Aftersales and Technical teams to ensure excellent customer outcomes.
About You
To be successful in this role, you will ideally have:
- Previous experience in an automotive warranty role.
- Strong understanding of manufacturer warranty processes and procedures.
- Excellent analytical and problem-solving skills.
- High attention to detail and accuracy.
- Strong communication and relationship-building abilities.
- Good working knowledge of Microsoft Office applications.
- Ability to prioritise workload and work independently.
- Full UK Driving Licence.
What's on Offer?
- Salary up to £40,000 depending on experience.
- Head Office-based position in Chiswick, London.
- Company benefits package.
- Ongoing training and development.
- Opportunity to join a forward-thinking automotive business.
Warranty Specialist in London employer: Pybus Recruitment Ltd
At Pybus Recruitment Ltd, we pride ourselves on being an exceptional employer, offering a dynamic work environment in Harlesdon where your leadership skills can truly shine. Our commitment to employee growth is reflected in our comprehensive training programmes and supportive culture, ensuring that you not only excel in your role as a Senior Bodyshop Workshop Controller but also advance your career within the automotive industry. Join us to be part of a team that values integrity, quality, and collaboration, making every day at work both meaningful and rewarding.
