Pybus Recruitment Ltd in London is seeking a Customer Complaint & Customer Experience Manager to own end-to-end complaint handling across the dealer network and drive service excellence in a fast-paced automotive business.
Based at Chiswick Park, this office-based role requires 2+ years in complaints, customer experience or aftersales, strong communication, stakeholder management, and the ability to analyse trends to improve CSAT and loyalty.
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Customer Experience & Complaints Lead - Automotive (London) employer: Pybus Recruitment Ltd
At Pybus Recruitment Ltd, we pride ourselves on being an exceptional employer, offering a dynamic work environment in Harlesdon where your leadership skills can truly shine. Our commitment to employee growth is reflected in our comprehensive training programmes and supportive culture, ensuring that you not only excel in your role as a Senior Bodyshop Workshop Controller but also advance your career within the automotive industry. Join us to be part of a team that values integrity, quality, and collaboration, making every day at work both meaningful and rewarding.
