At a Glance
- Tasks: Custom fit golf clubs and provide top-notch customer service.
- Company: Join PXG, a leader in innovative golf club design and performance.
- Benefits: Competitive salary with potential earnings of £52,000 and travel opportunities.
- Why this job: Be part of a passionate team that values creativity and customer experience in golf.
- Qualifications: Passion for golf, retail experience, and strong communication skills required.
- Other info: Willingness to travel and work independently is essential.
The predicted salary is between 38400 - 48000 £ per year.
Parsons Xtreme Golf (PXG) was founded by American entrepreneur and philanthropist Bob Parsons with the sole intent to design and develop the world’s finest golf clubs – and we believe we have done just that! With no cost or time constraints, PXG is committed to the long process of researching various alloys, exploring new technologies, and identifying the unique properties that make PXG clubs perform unlike anything else. With no set product release cycles, the company takes its time and pours every ounce of innovation into each new club design. PXG offers a full lineup of right and left-handed golf clubs, including drivers, fairway woods, hybrids, irons, wedges, and putters, as well as a complete line of high-performance, fashion-forward apparel. Ready to join the PXG team?
Description:
The Master Fitter is responsible for both custom fitting golf clubs to customer specifications while providing high quality customer service and the identifying, opening, training, and providing excellent service to Green Grass accounts.
Responsibilities:
- Provide exceptional customer experiences by properly custom-fitting potential customers, ensuring the best possible equipment for them.
- Maintain a positive, customer-focused attitude by listening, understanding, and responding to customer needs, offering creative solutions.
- Gather, input, and report customer-based data.
- Provide excellent follow-up to potential customers in a timely manner.
- Demonstrate strong communication and collaboration skills with team members.
- Increase revenue and profitability while meeting deadlines and maintaining an organized work approach.
- Maintain and enhance the PXG brand image while achieving sales and KPI targets, both through our DTC Mobile channel and Green Grass Account Program.
- Identify potential Green Grass partners.
- Open and train these Green Grass accounts.
- Sell in products and conduct fitting events for them in collaboration with the Inside Sales Representative.
- Perform general maintenance and growth activities for these accounts.
- Manage and organise daily/weekly schedules in conjunction with team members to maximise revenue and efficiency.
- Input daily customer orders accurately and track all orders to delivery.
- Manage monthly product inventory.
- Demonstrate superior product knowledge.
- Perform other related duties as required.
Preferred Experience:
- Prior experience in golf retail sales and customer service.
- Previous club fitting experience.
- Experience in business development.
Essential Requirements:
- A genuine passion for golf.
- Full UK Driving Licence.
- Willingness to travel, the successful candidate will be based in one of the following locations: Wiltshire, Gloucestershire, Buckinghamshire or Oxfordshire.
- Ability to spend approximately four nights per month away from home.
- Capacity to work independently, as the role involves lone working.
- A professional, positive and adaptable attitude.
- Team-oriented and highly enthusiastic.
- Charismatic, with a strong focus on delivering exceptional customer experience and a can-do approach.
- Excellent written and verbal communication skills.
- Proficient in Microsoft Office and basic computer skills.
The OTE for this position is £52,000 (£32,000 basic salary).
PXG (PARSONS XTREME GOLF) | Master Fitter - West England employer: PXG (PARSONS XTREME GOLF)
Contact Detail:
PXG (PARSONS XTREME GOLF) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land PXG (PARSONS XTREME GOLF) | Master Fitter - West England
✨Tip Number 1
Familiarize yourself with PXG's product line and unique selling points. Understanding the technology and craftsmanship behind their golf clubs will help you engage customers effectively and demonstrate your expertise during the interview.
✨Tip Number 2
Network within the golf community, especially in West England. Attend local golf events or join online forums to connect with potential customers and Green Grass accounts, showcasing your passion for golf and building relationships that could benefit your role.
✨Tip Number 3
Prepare to discuss your previous experience in golf retail sales and club fitting. Be ready to share specific examples of how you've provided exceptional customer service and successfully fitted clubs to meet individual needs.
✨Tip Number 4
Highlight your adaptability and team-oriented mindset during conversations. PXG values a positive attitude and collaboration, so be sure to convey your enthusiasm for working with others to enhance the customer experience.
We think you need these skills to ace PXG (PARSONS XTREME GOLF) | Master Fitter - West England
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Master Fitter position at PXG. Highlight the key responsibilities and required skills, and think about how your experience aligns with them.
Tailor Your CV: Customize your CV to emphasize your relevant experience in golf retail sales, customer service, and club fitting. Use specific examples that demonstrate your ability to provide exceptional customer experiences and meet sales targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for golf and your understanding of PXG's commitment to quality. Mention your previous experience in business development and how you can contribute to enhancing the PXG brand image.
Highlight Communication Skills: Since strong communication is essential for this role, ensure that your application reflects your excellent written and verbal communication skills. Provide examples of how you've successfully collaborated with team members or engaged with customers in the past.
How to prepare for a job interview at PXG (PARSONS XTREME GOLF)
✨Show Your Passion for Golf
Make sure to express your genuine love for golf during the interview. Share personal experiences or stories that highlight your enthusiasm and knowledge about the sport, as this will resonate well with the PXG team.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. Discuss specific situations where you listened to customer needs and offered creative solutions, as this aligns with the role's focus on delivering outstanding customer experiences.
✨Highlight Fitting Experience
If you have prior club fitting experience, be ready to discuss it in detail. Explain your fitting process, the tools you used, and how you ensured customers received the best equipment tailored to their specifications.
✨Be Ready to Discuss Business Development
Since the role involves identifying and opening Green Grass accounts, prepare to talk about any previous experience you have in business development. Share strategies you've used to build relationships and grow sales, showcasing your ability to contribute to PXG's revenue goals.