Senior Security & Automation Analyst

Overview

PXC, the UKs largest provider of wholesale connectivity, aims to be the UKs #1 wholesale platform—a one-stop shop for connectivity, voice, cloud and security, underpinned by a robust, secure, resilient network. We operate across three core sites (Salford, London and Skopje, North Macedonia) and strive to be the best company to work for and the best to work with. We empower our people to become true experts who embody our values every day: we care; we challenge; we commit.

The Team

The Cybersecurity Incident Response Team (CIRT) is part of the Security team within the wider Network, Security & Cloud Infrastructure team. CIRT identifies and responds to security threats affecting PXC and partner environments, coordinating with cyber threat sensors, threat intelligence data, and business partners as appropriate. We implement containment, eradication, recovery, forensic and post-incident measures commensurate with threat to business operations.

The Role

Cyber security is a real and growing threat to all businesses. Maintaining an effective security capability is critical for PXC and its customers. The Senior Security & Automation Analyst is an integral role within the CIRT team and focuses on supporting PXCs business strategy and desired secure and reliable posture through:

• Focus on and improve quality and standards across the Technical Ops teams, while providing support for complex and major incidents.
• Development and support of the TSOC team capability through quality mentoring and knowledge transfer/upskilling.
• Working as part of the Automation & Orchestration team to ensure that the 24×7 TSOC are handling high quality data and events.
• Identification, development and implementation of key technology and process advancements, including onboarding of new technologies, to mature the TSOC aligned to PXC Strategic priorities.

Responsibilities

• Act as an SME and escalation point for TSOC colleagues, mentoring junior colleagues in Incident Response practices, and best practice usage of technical operations tooling and processes in line with department and company policies.
• Lead collaboration activities between TSOC and CIRT team colleagues to ensure that CSI (particularly Automation) opportunities are identified and prioritised for development.
• Support incident management to ensure that high priority security incidents and threat intel reported threat cases are investigated effectively.
• Drive development of new and existing automation and integration capabilities to improve current TSOC tooling to deliver improved process efficiency, alert quality and cost benefits.
• Ensure Event Monitoring and Case Management platforms and processes are managed efficiently, kept up to date and are delivering high quality alerting and data enrichment capabilities to TSOC colleagues.
• Support growth of the Detect and Respond capability and the services provided aligned to the wider Tech & Security Operations strategy.
• Support the wider Knowledge, Process and Automation workstreams as and where needed, based on Operational experience and expertise to drive Operational Effectiveness for the business.

Essential Qualifications

• Solid understanding of Cyber Security Principles.
• Experience within SOC Environment and performing key Detect & Respond activities including Security incident management, Threat Hunting.
• Experience of Automation and Orchestration including Scripting and API coding.
• Experience working with multiple stakeholders and ability to influence senior management.
• Performing 3rd line escalation support and strong mentoring skills.

Desirable Qualifications

• Google SecOps knowledge and experience with other SOAR/SIEM platforms.
• Networking experience (Routing, DNS, Proxy, Firewall, Cloud infrastructure).
• SME level Linux and Windows Operating Systems Knowledge.
• Scripting language knowledge (eg. bash, python).

Employee Benefits

• Brand new PXC Flex benefit (Flex30) including an additional 30 hours of leave per year.
• Hybrid working policy: work from home 40% of the time, 60% in offices.
• Starting holiday allowance of 25 days, with up to 10 extra days via holiday purchase scheme.
• Free private healthcare for all employees, competitive pension, and potential bonus.
• Free broadband for all employees plus gifts for major life events.
• Flexible salary sacrifice scheme including dental, gym and other discounts.
• Inclusive employee networks to support life at PXC.

* Days and hours are based on full-time pattern and pro-rated for part-time employees.

Were also not your usual 9-5. We are a dynamic workplace and we want to talk to you about how you like to work.

Seniorities, Type and Function

• Seniority level: Mid-Senior level
• Employment type: Part-time
• Job function: Engineering and Information Technology
• Industries: Telecommunications

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