Contract Manager

Contract Manager

Manchester Full-Time 36000 - 60000 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead contract management and supplier relationships to drive meaningful change.
  • Company: PXC is the UK's largest wholesale connectivity provider, focused on innovation and employee empowerment.
  • Benefits: Enjoy flexible working, 25 days holiday, private healthcare, and a range of discounts.
  • Why this job: Join a dynamic team that values diversity and fosters personal growth while making an impact.
  • Qualifications: Experience in contract management, strong negotiation skills, and financial acumen are essential.
  • Other info: Hybrid working policy allows you to balance home and office life.

The predicted salary is between 36000 - 60000 ÂŁ per year.

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Talent Acquisition Leader | Strategic Sourcing, Process Improvement, EVP & Brand, People Leadership, DEI, Data & Insights

We are PXC, the UK’s largest provider of wholesale connectivity. Our vision is to be the UK’s #1 wholesale platform, a one-stop shop provider of connectivity, voice, cloud and security underpinned by the UK’s most robust, secure, resilient and reliable network.

Born from the combination of Virtual1 and TalkTalk’s wholesale services and national network business, we operate across our 3 core sites (Salford, London and Skopje, North Macedonia).

Our mission is clear, to be the UK’s best company to work for and best to work with. We believe this success is driven by the power of our employees. We empower our people to become true experts in their field who embody our values every day: we care; we challenge; we commit.

About the Role

To be successful in achieving our vision, it’s imperative that we develop and establish strong relationships with new and current suppliers. The Contract Manager will lead on in-life management of our key Technology Outsourcing Suppliers as well as supporting sourcing activity.

You will support the negotiation & operationalising of commercial agreements, and responsible for overall contract management. You will interface with all stakeholders in your strategic, business function to understand requirements and pain points with existing vendors and will work with the Technology, Change & Operations function to establish key areas of focus aligned to the PXC Strategic Roadmap and drive meaningful change in the contractual arrangements with key suppliers.

Key Responsibilities

  • Outsource Partner lead – be the category and contract lead both internally with stakeholders and externally with vendors. Lead, maintain and develop contractual relationships with all suppliers.
  • Contract Management – Daily management of contractual obligations, including risk management, compliance & analysis. Responsible for contractual improvements and simplification, ensuring we have processes in place to manage the commitments within the contracts.
  • Contract Analysis – Ability to review and simplify complex information and concepts and communicate internally (contractual and regulatory documentation).
  • Stakeholder engagement – build positive and collaborative relationships with your stakeholder community to identify opportunities and requirements early. Socialising the mechanics and principles of the contracts across all the organization teams, driving contractual adoption and adherence.
  • Financial Analysis – conduct a full and detailed third party spend analysis and budget review alongside the the relevant category finance business partner. Collaborate with the finance, accounting and data teams to take a data-led approach to articulate problem statements and interpret financial statements, and commercial KPIs.
  • Negotiation – E2E ownership of any contractual changes required for in-life commercial changes. Support the management and negotiations of commercial terms (both the initial set-up and the ongoing monitoring, benchmarking, and evaluation of commercial offers).
  • Communication – Provide weekly updates on contractual commits, risks, issues and escalations and provide thought leadership on key commercial initiatives.
  • Deliver results – support and deliver the best commercial outcomes and contribute to PXC savings targets as well as negotiating the best contract terms possible
  • Behaviours – delivers results in the right way via PXC’s core values

What Will Make You Successful in This Role?

This is a highly visible role in a dynamic business with ambitious strategic plans. We are therefore looking for credible, highly talented candidates, who readily take responsibility and have proven ability. We seek a professional who can build credible relationships with the experience and the ambition to drive growth and make a serious contribution to the success of the organization.

  • Ability to demonstrate contract management experience in similar roles
  • Commercially focused and results oriented
  • Strong and proven track record of negotiating and influencing
  • Adept with contractual terms and contract drafting including the ability to communicate contractual and commercial risks to stakeholders
  • Excellent interpersonal skills with the ability to work collaboratively with other teams
  • Ability to work effectively under pressure when there are conflicting priorities
  • Prioritise workload biased on the goals of the business
  • Category expertise
  • Financial and Commercial acumen
  • Track record of delivering savings and unlocking value in a fast-paced environment
  • Industry Sector Experience
  • Supplier knowledge of key tech outsourcing organisations

How we look after our employees

  • Our brand new “PXC Flex” benefit launched in January 2025, which includes Flex30, an additional 30 hours* of leave every year for you to use how you wish
  • Our hybrid working policy offers you flexibility to work from home as well as connecting with your colleagues in one of our accessible and collaborative office spaces
  • A starting holiday allowance of 25 days* holiday and up to 10 extra days* leave via our holiday purchase scheme
  • Free private healthcare for all employees, competitive pension scheme and the opportunity to earn bonus
  • Free broadband for all employees plus gifts for major life events such as marriages and births
  • Flexible salary sacrifice scheme including dental, gym plus a huge range of shopping and leisure discounts so you can save even more cash
  • A range of inclusive employee networks to help integrate employees into life at PXC

(* Days and hours are based on a full-time employee’s working pattern and leave is pro-rated for part-time employee)

At PXC, we know that diversity means success and innovation. We want our workplace to reflect the communities and customer we serve. Being inclusive is part of our DNA; we are all 100% human, and we create a culture where you can truly be yourself.

Seniority level

  • Seniority level

    Mid-Senior level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Supply Chain, Information Technology, and Purchasing

  • Industries

    Telecommunications

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Contract Manager employer: PXC

At PXC, we pride ourselves on being the UK's largest provider of wholesale connectivity, offering a dynamic work environment that fosters employee empowerment and growth. Our commitment to flexibility, including our innovative 'PXC Flex' benefits and hybrid working policy, ensures that you can balance your professional and personal life while contributing to meaningful projects in a collaborative culture. With competitive benefits such as private healthcare, generous holiday allowances, and a focus on diversity and inclusion, PXC is dedicated to creating an exceptional workplace for all employees.
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Contact Detail:

PXC Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Contract Manager

✨Tip Number 1

Familiarise yourself with PXC's core values: care, challenge, and commit. Demonstrating how you embody these values in your interactions can set you apart during the interview process.

✨Tip Number 2

Research the key technology outsourcing suppliers that PXC works with. Understanding their business models and challenges will help you engage in meaningful discussions about contract management during interviews.

✨Tip Number 3

Prepare to discuss your experience with contract negotiation and management in detail. Be ready to share specific examples of how you've successfully navigated complex contractual situations in previous roles.

✨Tip Number 4

Network with current or former employees of PXC on platforms like LinkedIn. Gaining insights from their experiences can provide you with valuable information to tailor your approach and demonstrate your genuine interest in the company.

We think you need these skills to ace Contract Manager

Contract Management
Negotiation Skills
Stakeholder Engagement
Financial Analysis
Commercial Acumen
Risk Management
Interpersonal Skills
Analytical Skills
Problem-Solving Skills
Category Expertise
Communication Skills
Ability to Work Under Pressure
Contract Drafting
Supplier Relationship Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in contract management, negotiation, and stakeholder engagement. Use specific examples that demonstrate your ability to manage contracts effectively and deliver results.

Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role at PXC and how your values align with theirs. Mention your experience with technology outsourcing suppliers and your approach to building strong relationships with stakeholders.

Highlight Relevant Skills: Emphasise skills such as financial analysis, risk management, and communication. Provide concrete examples of how you've successfully navigated complex contractual situations or improved processes in previous roles.

Showcase Your Achievements: Include quantifiable achievements in your application, such as savings delivered through contract negotiations or successful project completions. This will help demonstrate your impact and suitability for the Contract Manager position.

How to prepare for a job interview at PXC

✨Understand the Role

Before your interview, make sure you thoroughly understand the responsibilities of a Contract Manager. Familiarise yourself with contract management processes, negotiation techniques, and the specific requirements mentioned in the job description. This will help you demonstrate your knowledge and suitability for the role.

✨Showcase Your Negotiation Skills

Since negotiation is a key part of the Contract Manager role, prepare examples from your past experiences where you successfully negotiated terms or resolved conflicts. Be ready to discuss your approach and the outcomes, as this will highlight your ability to handle similar situations at PXC.

✨Build Rapport with Stakeholders

PXC values strong relationships with stakeholders. During the interview, emphasise your interpersonal skills and provide examples of how you've built positive relationships in previous roles. This will show that you can effectively engage with both internal teams and external suppliers.

✨Prepare for Financial Discussions

As financial analysis is part of the role, brush up on your understanding of budget reviews and third-party spend analysis. Be prepared to discuss how you've used data to inform decisions in the past, as this will demonstrate your commercial acumen and ability to contribute to PXC's savings targets.

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