Recently rebranded, Pxa (pronounced Pik-sa) is an all-in-house marketing agency based in the heart of Cardiff. Founded over a decade ago by Darshan Patel, Pxa was built on the belief that the world needed a little more personality in its pixels. As the business continues to develop, we are looking for an exceptional Executive Business Support Manager to provide high-level executive, business and project support across a portfolio of companies.
The Role
The Executive Business Support Manager will work closely with our Operations Director and will play a pivotal role in ensuring the smooth functioning of the office, managing administrative tasks, and supporting the Director and CEO in their day-to-day activities. The job holder will be used to working in a fast-paced environment and managing multiple tasks whilst maintaining effective and proactive communication with internal and external clients and coordinating any in person meetings in a professional manner.
Key Responsibilities
As an Executive Business Support Manager, you will have responsibilities to our teams and employees, alongside the wider business and stakeholders.
- Efficiently manage the Company’s social calendar, schedule training, coordinate 1:1 reviews, team meetings and boardroom bookings in a professional manner.
- Support and engage with teams across the business, fostering a collaborative and productive work environment.
- Provide comprehensive administrative and project support to the Operations Director, including document preparation, report generation as well as ad-hoc project tasks.
- Assist with recruitment and training initiatives to build and maintain a capable workforce.
- Review and follow company procedures and policies related to employee management, providing support and assistance in performance appraisals.
- Assist in day-to-day operations through proactive involvement in business-as-usual operations including but not limited to compliance, supplier management, onboarding assistance, record and documentation management, process improvements, standard operating procedure development, manage recurring operational requirements and deadlines.
- Develop and maintain strong working relationships with internal and external stakeholders.
- Ensuring cost-effectiveness in all business transactions.
- Take responsibility for budgeting, expense monitoring, forecasting, and day-to-day operational transactions – supporting the finance team.
- Prepare weekly and monthly reports for senior management, conducting audits, and identifying trends.
- Ensure regulatory compliance with workplace rules, regulations, and health and safety standards.
- Carry out other tasks as requested by the CEO, Operations Director, or Senior Leadership Team to meet business goals.
Skills & Experience
The successful candidate should have:
- Minimum of A levels or equivalent
- Proven experience as an Executive Assistant or in a similar office administrative support role
- Demonstrable experience with financial responsibilities and familiarity with Xero software
- Excellent communication skills, both written and verbal
- Meticulous attention to detail to ensure accuracy and precision in all tasks.
- Strong time management skills, capable of handling multiple tasks, adapt to changes effectively, and prioritise effectively
- Exceptional relationship-building skills to foster positive interactions with colleagues and clients
- Customer focused mindset, dedicated to providing outstanding support and service
- High sense of confidentiality and integrity
- Tech-savvy with good understanding of digital tools and software relevant to administrative tasks, including Microsoft 365 and Google Drive software packages.
It would be advantageous to have:
- Bachelor’s or Master’s Degree or specialised certification in Business Administration, Marketing, or related areas.
- Proven experience in small business finances, with an understanding of basic finance administration, including invoicing, expenses and reconciliations
- Experience with project coordination or management
- Willingness to learn and commitment to continuous professional development
Personal Attributes
- The confidence and judgement to work autonomously and make appropriate decisions without continual supervision.
- A proactive approach, anticipating requirements rather than waiting to be instructed.
- Strong follow-through and the persistence required to ensure actions are completed.
Why Join Us?
This is an opportunity to work closely with the Operations Director and CEO at an exciting stage in the development of Pxa and the wider group. The position offers unusual exposure to the leadership and operation of the businesses and the opportunity to become a genuinely influential and trusted member of the Operations Director’s immediate team.
Alongside this, you can expect:
- Free on-site parking
- Personal development and funded courses
- Hybrid working opportunities
- Friendly and relaxed culture
- Monthly team events and meal
**AI is not used during any part of this recruitment process.**
Note: This job description and person specification will be subject to review in the light of changing circumstances and is not intended to be rigid or inflexible but should be regarded as providing guidelines and accountabilities within which the individual works.
#J-18808-Ljbffr
