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For Companies At a Glance
- Tasks: Manage and nurture complex client relationships while driving commercial growth.
- Company: Join PwC, a leading firm with a focus on client satisfaction.
- Benefits: Flexible working, private medical cover, and volunteering days.
- Why this job: Make a significant impact with priority clients in a competitive market.
- Qualifications: Proven B2B sales experience and strong stakeholder management skills.
- Other info: Collaborative environment with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
About the role
Join PwC's UK account team as a Senior Manager in Client Relationship Management, focusing on the firm's priority clients. In this pivotal role, you will manage and nurture complex, sometimes multinational client relationships, potentially in regulated sectors, ensuring both client satisfaction and commercial growth. You will spearhead the implementation of account management best practices, co-ordinate critical negotiations such as MSAs, framework agreements and rate cards, and coach diverse teams to achieve sales performance. With a strong emphasis on pipeline management, you will advise on best practice initiatives to accelerate and progress the client sales pipeline which supports the wider sales performance of our priority client programme. You will leverage your own internal network as well as PwC’s global network to deliver exceptional client experiences and a seamless service provision to the client. This is a unique opportunity to work with our most important clients and make a significant impact in a competitive market. You will be confident in working directly with clients and building client relationships that are relevant in the execution of your role. You will manage the stakeholder mapping exercise, ensuring the alignment of PwC expertise and relationships to key client stakeholders.
What your days will look like
- Enhance Client Experience: Elevate service delivery by coordinating internal teams to meet client needs efficiently and accurately.
- Account Disciplines: Deliver Account management best practice disciplines through navigating relevant teams to respond to key reporting or regulatory requirements, and through embedding a robust account cadence that enables activity and mobilisation.
- Global Coordination: Act as the UK liaison for global client activities, ensuring alignment with international strategies.
- Strategic Sales Management: Lead initiatives to maximise sales execution, accelerate the sales pipeline and develop account strategies that expand PwC’s client footprint.
- Insight Integration: Curate insight sources (including client feedback) to refine strategies, enhance client relationships and the client experience.
- Collaboration: Collaborate across the firm to build high-performing teams, promote knowledge sharing and share success. Initiate collaboration opportunities through identifying key levers where the firm can work together to create a unique service offering.
- Responsive Service Delivery: Ensure integrated, swift responses to client requests, supporting overall sales and marketing objectives.
This role is for you if
- You have a proven ability to influence senior stakeholders and effectively present business messages.
- You have demonstrated success in B2B sales, business development, and client relationship management.
- Where required, you would undergo security clearance if successful and deployed to sensitive government clients.
- You are a master in strategic and tactical account management practices.
- You have experience in leading and coaching diverse teams, with strong stakeholder management skills.
- You are an energetic team player who excels in geographically dispersed teams and contributes to demand management initiatives.
What you’ll receive from us
No matter where you may be in your career or personal life, our benefits are designed to add value and support, recognising and rewarding you fairly for your contributions. We offer a range of benefits including empowered flexibility and a working week split between office, home and client site; private medical cover and 24/7 access to a qualified virtual GP; six volunteering days a year and much more.
Senior Account Manager - Financial Services employer: PwC
Contact Detail:
PwC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Account Manager - Financial Services
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. Remember, it’s all about who you know!
✨Tip Number 2
Practice your pitch! You never know when you’ll get a chance to introduce yourself to a hiring manager or a key decision-maker. Have a clear, concise summary of your experience and what you can bring to the table ready to go.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Use this opportunity to reiterate your interest in the role and highlight how your skills align with their needs.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it shows you’re genuinely interested in being part of our team!
We think you need these skills to ace Senior Account Manager - Financial Services
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in client relationship management and B2B sales. We want to see how your skills align with the role, so don’t hold back on showcasing your achievements!
Showcase Your Impact: When detailing your past roles, focus on the impact you made. Use specific examples of how you enhanced client experiences or drove sales performance. We love numbers, so if you can quantify your success, even better!
Be Authentic: Let your personality shine through in your application. We’re looking for energetic team players who can influence and collaborate effectively. Don’t be afraid to show us who you are and what makes you unique!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at PwC
✨Know Your Client
Before the interview, dive deep into PwC's client portfolio, especially in the financial services sector. Understand their key clients and recent projects. This knowledge will help you demonstrate your ability to manage and nurture complex client relationships effectively.
✨Showcase Your Sales Savvy
Prepare to discuss specific examples of your B2B sales successes and how you've influenced senior stakeholders. Use metrics to highlight your achievements, such as revenue growth or successful negotiations, to illustrate your strategic and tactical account management skills.
✨Emphasise Collaboration
Since this role involves working with diverse teams, be ready to share experiences where you've successfully collaborated across departments. Highlight how you’ve built high-performing teams and promoted knowledge sharing to achieve common goals.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities in client relationship management. Think about challenges you've faced in previous roles and how you navigated them, particularly in regulated sectors, to ensure client satisfaction and commercial growth.
