At a Glance
- Tasks: Lead transformative projects using AI to enhance customer experiences and drive growth.
- Company: Join PwC, a leader in consulting with a focus on innovation and technology.
- Benefits: Flexible working arrangements, private medical cover, and volunteering days.
- Other info: Opportunity to work with top tech partners and drive impactful change.
- Why this job: Shape the future of consumer goods with cutting-edge AI solutions and strategies.
- Qualifications: Experience in consumer goods and strong project management skills required.
The predicted salary is between 66150 - 80850 £ per year.
About the role: PwC helps organisations achieve sustainable, responsible growth by combining business strategy, customer insight, technology, and AI to deliver value for customers, employees, partners, and shareholders alike. As part of the CLT Consulting team, you will work with leading consumer goods organisations to shape and deliver commercial transformation strategies, uncover new growth opportunities, enhance customer experiences, drive operational efficiencies, and embed AI-enabled ways of working. This role will be instrumental in building and driving PwC’s AI proposition within the Consumer Goods and front-office consulting space, helping define market-leading offerings, develop innovative use cases, and champion AI adoption both internally and with clients.
As a Delivery Manager, you will lead complex front-office transformation programmes, manage client engagements, and oversee high-performing consulting teams while acting as a trusted advisor to senior stakeholders. You will bring deep consumer goods expertise, strong programme leadership capabilities, and a passion for innovation, helping clients unlock the value of AI across commercial operations.
What your day will look like:
- Lead the end-to-end delivery of front-office transformation programmes for consumer goods clients, ensuring successful outcomes are delivered on time, within budget and to the highest quality standards.
- Partner with senior client stakeholders to understand business priorities, shape project strategies and act as a trusted advisor, identifying opportunities to leverage AI and emerging technologies to drive growth, efficiency and customer value.
- Help define and build PwC's AI proposition within the Consumer Goods and front-office space, developing innovative use cases, shaping market offerings and bringing AI-enabled solutions to clients.
- Champion the adoption of AI tools and ways of working across project teams and client engagements, fostering a culture of innovation, continuous learning and experimentation to enhance delivery and business outcomes.
- Build and maintain strong stakeholder relationships, proactively managing risks, issues and project performance while ensuring clear communication, alignment and effective decision-making throughout the delivery lifecycle.
- Drive continuous improvement in project delivery methodologies and contribute to practice growth through business development, proposal development, client presentations and the expansion of AI-led consulting opportunities.
This role is for you if:
- Significant experience in Consumer Goods front-office functions or a consulting environment, with a strong understanding of commercial transformation and customer-facing operations.
- Passion for AI and emerging technologies, coupled with the curiosity, energy and drive to shape how AI is applied across commercial and front-office transformation initiatives.
- Ability to confidently bridge business and technology discussions, bringing AI-driven thinking to solve complex challenges and deliver innovative outcomes.
- Proven experience delivering multiple large-scale commercial transformation programmes, including cross-market engagements, with strong project management expertise and knowledge of delivery methodologies.
- Strong leadership and stakeholder management skills, with the ability to lead cross-functional teams, build trusted client relationships and influence senior stakeholders at all levels.
- Excellent analytical and problem-solving capabilities, including functional expertise in TPM and Revenue Excellence (REx), a customer-centric mindset, and the flexibility to travel as required.
What you’ll receive from us: No matter where you may be in your career or personal life, our benefits are designed to add value and support, recognising and rewarding you fairly for your contributions. We offer a range of benefits including empowered flexibility and a working week split between office, home and client site; private medical cover and 24/7 access to a qualified virtual GP; six volunteering days a year and much more.
Commercial Excellence Manager & AI Driver, Customer Led Transformation in Manchester employer: PwC
PwC is an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation within its Consulting SAP practice. Employees benefit from extensive growth opportunities through involvement in high-stakes projects, such as leading complex SAP S/4HANA transformations, while being supported by a diverse and inclusive environment in the vibrant city of London. With a commitment to professional development and a focus on delivering impactful client outcomes, PwC stands out as a rewarding place for those seeking meaningful careers in consulting.
StudySmarter Expert Advice🤫
We think this is how you could land Commercial Excellence Manager & AI Driver, Customer Led Transformation in Manchester
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Commercial Excellence Manager & AI Driver, Customer Led Transformation at PwC!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like PwC or be willing to refer you for that Commercial Excellence Manager & AI Driver, Customer Led Transformation position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from PwC who’s on the lookout for their next Commercial Excellence Manager & AI Driver, Customer Led Transformation star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Commercial Excellence Manager & AI Driver, Customer Led Transformation role at PwC!
We think you need these skills to ace Commercial Excellence Manager & AI Driver, Customer Led Transformation in Manchester
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at PwC. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at PwC
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at PwC. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
