At a Glance
- Tasks: Support GBS transformation programmes and collaborate on innovative solutions for clients.
- Company: Join PwC, a global leader in consulting with a focus on innovation and quality.
- Benefits: Access to cutting-edge tools, professional development, and a collaborative work environment.
- Other info: Dynamic team culture with opportunities for career advancement and personal growth.
- Why this job: Make a real impact by transforming businesses and leveraging AI in Global Business Services.
- Qualifications: Experience in GBS transformations and strong communication skills are essential.
The predicted salary is between 36000 - 60000 € per year.
Your Opportunity
PwC’s Consulting Advisory unites consultants with expertise in industry, strategy, talent, analytics, and technology across countries. We deliver tailored, data-driven solutions that help clients achieve strategic goals, drive organisational transformation, and improve structures, workforce, technology, and operations for lasting impact. With the rise of Generative and Agentic AI, PwC leads in helping organisations unlock new opportunities in Global Business Services, delivering complex GBS programmes across industries.
We are recruiting for a Senior Associate focused on GBS – supporting the delivery of GBS Transformation programmes, development of our GBS Agentic capabilities and pursuit of GBS business development opportunities. You will have experience in a number of the following areas: GBS Strategy, GBS Operating Model, GBS Service Delivery Model, Shared Services, Outsourcing, GBS Processes and Policies, GBS Technology, as well as experience of working with a wide range of people in a commercial environment and an understanding of a wide range of GBS issues and trends.
What your days will look like:
- Work on Global Business Services (GBS) and Shared Service Centre (SSC) client engagements, supporting senior team members and engaging with client stakeholders.
- Contribute to the design, assessment, and optimisation of GBS operating models across corporate and public sector clients, and functions such as HR, Finance, Procurement, IT and beyond, focusing on service delivery models and governance frameworks.
- Contribute to workstream and team activities on end-to-end GBS transformation projects, including process analysis and mapping, organisational design support, technology assessment, implementation, transition, and outsourcing.
- Support the financial management of GBS client programmes and inputting into cost modelling, programme margin optimisation, and value realisation.
- Support the development of solutions to address complex operational and technical challenges in GBS environments, working collaboratively with client teams, including project stakeholders, to articulate the GBS value proposition.
- Support junior, peer and senior stakeholders to develop business cases, conduct assessments, perform option modelling, and prepare materials to support strategic decision-making.
- Collaborate with agentic partners, ecosystems and internal teams to support with the design, build, and implementation of Agentic solutions that enhance GBS service delivery and client value.
- Support internal risk and legal teams to ensure compliance in the contracting and delivery of GBS programmes, mitigating risks and safeguarding governance standards.
- Work collaboratively with multidisciplinary project teams with expertise in GBS functional areas, ensuring delivery of high-quality outcomes, risk management, and alignment with PwC’s methodologies and standards.
This role is for you if:
- A GBS professional or consultant with hands-on experience supporting GBS and Shared Services transformations across corporate and public sectors, and a strong desire to further develop expertise in this area.
- Skilled in supporting complex multinational engagements, being part of diverse teams, and supporting operational, technology-enabled GBS solutions including process redesign, implementation, and transition and optimisation.
- Experienced in supporting client requests of GBS strategy, operating model design, outsourcing, business case development, option modelling, and deployment of Agentic and automation technologies.
- Able to work with junior and peer resources, programme directors, GBS client teams, and other senior stakeholders to articulate value, manage budgets, mitigate risk, and navigate complex organisational environments.
- Passionate about leveraging digital, AI, and automation to transform GBS capabilities and deliver client value.
- Aware of how financial, risk, compliance, and contract management activities come together for GBS programmes.
- A collaborative team member and effective communicator, able to influence and build relationships across internal and external teams.
Why PwC? Joining PwC means becoming part of a truly global team that values innovation, leadership, and quality in everything we do. You’ll have access to cutting-edge tools and development opportunities to grow your expertise and advance your career in one of the world’s leading HR transformation practices. Ready to help organisations transform their business and build the future of GBS? Join us and make an impact that matters.
GBS Consulting Senior Associate in London employer: PwC
PwC is an exceptional employer that fosters a culture of innovation and collaboration, providing employees with access to cutting-edge tools and extensive development opportunities. As a Senior Associate in GBS Consulting, you will be part of a global team dedicated to delivering impactful solutions while enjoying a supportive environment that encourages professional growth and meaningful contributions to client success.
StudySmarter Expert Advice🤫
We think this is how you could land GBS Consulting Senior Associate in London
✨Tip Number 1
Network like a pro! Reach out to current or former PwC employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role in GBS Consulting. Personal connections can make a huge difference!
✨Tip Number 2
Prepare for the interview by diving deep into GBS topics. Brush up on trends, challenges, and solutions in Global Business Services. Show us you’re not just familiar with the jargon but can also discuss how you’d tackle real-world problems.
✨Tip Number 3
Practice your storytelling skills! Be ready to share specific examples from your past experiences that highlight your skills in GBS transformations. We want to hear how you’ve made an impact in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at PwC.
We think you need these skills to ace GBS Consulting Senior Associate in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the specific skills and experiences mentioned in the job description. Highlight your GBS expertise and any relevant projects you've worked on to show us you're the right fit.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're passionate about GBS and how your background aligns with our needs. Share specific examples of your achievements that demonstrate your ability to drive transformation.
Showcase Your Collaborative Spirit:Since this role involves working with diverse teams, emphasise your teamwork skills. Mention instances where you've successfully collaborated with others to achieve common goals, especially in GBS contexts.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. This way, we can easily track your application and ensure it reaches the right people!
How to prepare for a job interview at PwC
✨Know Your GBS Inside Out
Make sure you brush up on your knowledge of Global Business Services and Shared Services. Understand the latest trends, challenges, and opportunities in the field. Be ready to discuss how your experience aligns with PwC's focus on GBS transformation and Agentic capabilities.
✨Showcase Your Collaborative Spirit
PwC values teamwork, so be prepared to share examples of how you've successfully collaborated with diverse teams. Highlight your ability to influence and build relationships, especially in complex organisational environments. This will demonstrate that you're a great fit for their collaborative culture.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-world scenarios. Think about past experiences where you contributed to GBS strategy or service delivery models. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Demonstrate Your Passion for Innovation
PwC is keen on leveraging digital, AI, and automation in GBS. Be ready to discuss how you've used technology to drive transformation in previous roles. Show your enthusiasm for staying ahead of industry trends and how you can contribute to PwC's innovative approach.
