PwC UK is seeking a Director to lead technology-enabled front-office transformation across Commerce, Omnichannel and Customer Service for Consumer Markets clients, spanning Retail, Consumer Goods, Travel and Logistics. You will drive AI-enabled customer service and agentic commerce initiatives, aligning business strategy with cutting-edge technology.
You will shape architectures, manage multi-vendor delivery, and grow client relationships with senior leadership, delivering measurable revenue
Director: AI-Driven Front Office Transformation in London employer: PwC
PwC is an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation within its Consulting SAP practice. Employees benefit from extensive growth opportunities through involvement in high-stakes projects, such as leading complex SAP S/4HANA transformations, while being supported by a diverse and inclusive environment in the vibrant city of London. With a commitment to professional development and a focus on delivering impactful client outcomes, PwC stands out as a rewarding place for those seeking meaningful careers in consulting.
