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For Companies At a Glance
- Tasks: Manage complex disease claims and provide excellent customer service.
- Company: Join PwC, a leading firm offering specialist support to UK insurers.
- Benefits: Enjoy flexible working, private medical cover, and six volunteering days annually.
- Why this job: Be part of a dynamic team making a real impact in claims management.
- Qualifications: Experience in EL/PL claims handling and strong communication skills required.
- Other info: Opportunity for personal development in a supportive environment.
The predicted salary is between 28800 - 43200 £ per year.
the role
Our Claims Management Centre of Excellence, based in Bradford, Leeds and Manchester provides specialist support for a diverse portfolio of UK insurers and regulatory bodies. This is an exciting opportunity to provide cost effective solutions and provide deep subject matter expertise.
What your days will look like:
As an experienced Claims Handler you’ll be responsible for dealing with a variety of tasks within the claims handling process, operating within your own area of accountability. You’ll become an integral part of an established team delivering excellent Customer Service, forming strong relationships with internal and external Clients and contributing to the successful achievement of client driven KPIs.
- Handling of own complex caseload of disease claims
- Undertake Policy investigations, identify and pursue relevant recovery opportunities
- Handling claims proactively to ensure prevention and reduction of litigation within the unit
- Triage and action of incoming post within agreed SLAs
This role is for you if:
- History of EL / PL claims handling experience
- Disease claims handling experience
- Good understanding of medical and legal terminology
- Ensure compliance of regulatory requirements
- Good communication skills at all levels, in person, in writing and by phone
- Ability to achieve high standards of performance at all times
- Commitment to own personal development, maintaining and developing technical knowledge and expertise
- Ability to remain motivated in a changing working environment
What you’ll receive from us:
No matter where you may be in your career or personal life, our benefits are designed to add value and support, recognising and rewarding you fairly for your contributions.
We offer a range of benefits including empowered flexibility and a working week split between office, home and client site; private medical cover and 24/7 access to a qualified virtual GP; six volunteering days a year and much more.
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Industrial Disease Claims Handler employer: PwC
Contact Detail:
PwC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Industrial Disease Claims Handler
✨Tip Number 1
Familiarise yourself with the specific types of industrial disease claims that are prevalent in the UK. Understanding the nuances of these cases will not only boost your confidence but also demonstrate your commitment to the role during interviews.
✨Tip Number 2
Network with professionals in the insurance and claims handling industry, particularly those who specialise in EL/PL claims. Engaging with them on platforms like LinkedIn can provide you with valuable insights and potentially lead to referrals.
✨Tip Number 3
Stay updated on the latest regulatory changes and best practices in claims handling. This knowledge will not only enhance your expertise but also show potential employers that you are proactive and dedicated to your professional development.
✨Tip Number 4
Prepare for the interview by practising responses to common questions related to claims handling and customer service. Highlight your experience with complex caseloads and your ability to maintain high performance under pressure.
We think you need these skills to ace Industrial Disease Claims Handler
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of an Industrial Disease Claims Handler. Familiarise yourself with the claims handling process and the specific requirements mentioned in the job description.
Tailor Your CV: Customise your CV to highlight relevant experience in EL/PL claims handling and disease claims. Emphasise your understanding of medical and legal terminology, as well as any achievements that demonstrate your ability to meet client KPIs.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and your commitment to personal development. Mention specific examples of how you've successfully handled complex claims in the past and how you can contribute to the team.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at PwC
✨Know Your Claims
Familiarise yourself with the specifics of industrial disease claims, including common types and relevant legislation. Being able to discuss these confidently will demonstrate your expertise and understanding of the role.
✨Showcase Your Communication Skills
Prepare to discuss how you effectively communicate with clients and colleagues. Provide examples of how you've handled complex situations or difficult conversations in the past, as strong communication is key in this role.
✨Understand the Company’s Values
Research PwC's values and mission statement. Be ready to explain how your personal values align with theirs, and how you can contribute to their goals, especially in terms of customer service and compliance.
✨Prepare for Scenario Questions
Anticipate scenario-based questions that may assess your problem-solving skills and decision-making process. Think of examples from your previous experience where you successfully managed a complex claim or resolved a challenging issue.
