At a Glance
- Tasks: Manage employee lifecycle, ensuring smooth HR processes and compliance with policies.
- Company: Join PwC, a leading firm focused on people operations and employee experience.
- Benefits: Competitive salary, career development, and a diverse work environment.
- Other info: Dynamic team with opportunities for growth and occasional travel.
- Why this job: Make a real impact on employee relations and policy implementation.
- Qualifications: CIPD Level 3 or above and experience in HR policy and employee relations.
The predicted salary is between 50000 - 60000 £ per year.
At PwC, our people in people operations primarily focus on managing the people lifecycle and the day‑to‑day operational tasks related to managing employees. This includes activities such as employee onboarding, offboarding, payroll and benefits administration, absence management, employee record‑keeping, compliance with labour laws and regulations, and managing employee inquiries and issues. These individuals enable HR processes and systems to run smoothly in order to efficiently support our workforce.
As part of the People Operations team, this role plays a crucial part in delivering a great employee experience to the business by using its knowledge of people policies and procedures to ensure effective communication across stakeholder groups, managing expectations while streamlining and simplifying our processes. The role is the subject‑matter expert for Employee Relations (ER), Policy and Process.
Responsibilities:- Coordinate people policies ensuring that all policies are implemented with full understanding for all employees.
- Develop a deep understanding of ER processes ensuring that the firm complies with local legislation while managing employees fairly and equitably.
- Oversee all ER cases, delegation and tracking.
- Monitor and report on themes arising from ER cases, ensuring that records are up to date and accurate.
- Ensure relevant leaders within the firm are up‑skilled and supported to handle ER matters as they arise.
- Develop a deep understanding of housing and work permits ensuring compliance with local legislation while supporting employees.
- Support other key areas within the People Operations team, ensuring legal and regulatory compliance.
- Compliance with regulatory requirements and support with reporting.
- Other associated tasks and support as part of the People Operations team.
- Assist in the maintenance of employee contracts.
- Contribute to career coach and leadership training.
- CIPD Level 3 or above (or equivalent).
- Hold your own right to work in Guernsey or Jersey (no work permit will be provided).
- Essential skills: Experience in development and implementation of HR policy and programmes; Experience of HR technologies (e.g. Workday); Experience of employee relations and case management; Experience of reward (comp & benefits); Understanding of housing, work permit and visa requirements.
- Desirable skills: Understanding of employment laws and regulations in BCI; Experience in competitor reward analysis & benchmarking; Experience in budgeting and forecasting; Experience of project management; Experience of managing investigations relating to employment issues; Experience in reporting and analytical skills; Ability to handle pressure and manage conflicting demands; A professional and resourceful approach and the ability to build rapport at all levels.
As part of a cross‑island team, this role may require occasional travel between the islands and may occasionally require further travel. Up to 20%.
Diversity:We work in a changing world which offers great opportunities for people with diverse backgrounds and experiences. We seek to attract and employ the best people from the widest talent pool as well as those who reflect the diverse nature of our society. We aim to encourage a culture where people can be themselves and be valued for their unique strengths. Creating value through diversity is what makes us strong as a business.
Human Capital Senior Associate (Reward, ER, Policy & Process) employer: PwC
At PwC, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of Guernsey. Our commitment to employee growth is evident through comprehensive training programmes and a focus on diversity, ensuring that every team member can thrive and contribute meaningfully. With competitive benefits and a supportive environment, we empower our employees to excel in their roles while enjoying a fulfilling work-life balance.
