At a Glance
- Tasks: Support senior executives with scheduling, meeting coordination, and document preparation.
- Company: Join PwC, a dynamic professional services firm with a global presence.
- Benefits: Enjoy a collaborative environment, career development opportunities, and a diverse workplace culture.
- Why this job: Kickstart your career while making impactful connections and enhancing your skills in a supportive team.
- Qualifications: No specific experience required; just bring enthusiasm and a willingness to learn!
- Other info: This role offers a chance to engage in exciting firmwide initiatives and events.
The predicted salary is between 30000 - 42000 £ per year.
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Executive Support Administrator, St Helier
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Client:
PwC
Location:
St Helier, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
b34a183bf4e4
Job Views:
11
Posted:
12.08.2025
Expiry Date:
26.09.2025
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Job Description:
Description
& SummaryAt PwC, our people in business services and support focus on providing efficient and effective administrative support to enable smooth operations within the organisation. This includes managing schedules, coordinating meetings, and handling confidential information.
Description
& SummaryAt PwC, our people in business services and support focus on providing efficient and effective administrative support to enable smooth operations within the organisation. This includes managing schedules, coordinating meetings, and handling confidential information.
Those working as assistants and office support at PwC will provide high-level administrative support to senior executives, including managing their schedules, coordinating meetings, and handling confidential information. You will play a crucial role in maintaining smooth operations and effective communication within the organisation.
Role: Executive Support Administrator
Location: Jersey
Line of Service: Operations
Grade: Associate / Senior Associate
Contracted Hours per Week: 37.5 hours
PwC Channel Islands Overview
PwC is a highly dynamic professional services firm offering Advisory, Tax, Audit and other assurance services to a large portfolio of international and local clients. The Channel Islands firm employs 600+ staff in offices across Jersey, Guernsey and Alderney and is part of an international network of 151 PwC firms employing over 364,000 staff.
Job Summary:
PwC offers an exciting opportunity to be part of a growing team of Executive Support Administrators within the Operations team who are passionate about supporting business priorities for Partners and Directors across the Channel Islands (BCI).
This is a fantastic opportunity for the right individual to;
Be an integral part of the wider Executive Support team, supporting PwC stakeholders across the BCI.
Develop their personal skills as well as technical to enhance their career.
Expand their networks across PwC.
Significantly broaden their understanding of the firm.
The role will suit an individual looking to start their career in PwC, who is prepared to provide support to the Executive Support team and wider BCI stakeholders. You will work as part of a multidisciplinary team, with the passion and ability to upskill yourself.
The role requires a high level of self-management and personal responsibility coupled with the ability to prioritise, organise and manage tasks and workload. You will have a customer service mindset, good technical skills and the ability to keep up to date with current and emerging technology.
Responsibilities:
Responsibilities include:
Stakeholder Diary / Meeting Support – provide transactional support to organise client or internal meetings and manage existing calendar invites.
Travel management – research and booking of travel requests, including itinerary preparation for complex travel (e.g., visas, accommodation, flights, taxis etc).
Stakeholder meeting preparation – provide assistance with advance meeting document preparation, when requested (eg assistance with collation and creation of briefing notes, slides, bios of meeting attendees) Documents – preparation and formatting of documents (both internal and external), which comply with the PwC brand and adhere to guidelines (working closely with the Marketing team/relevant stakeholders when required).
Support stakeholders with maintaining accurate records on the firm\’s Client Records Management system (Salesforce), e.g. adding or updating contacts as required.
Ability to monitor stakeholder mailboxes, when required, including engaging with relevant stakeholders on matters which may require additional decision-making.
Timesheets – Ensuring that you are completing your timesheet on time, accurately and adhering to the Firm\’s policies and procedures, including those of your stakeholders where required.
Compliance – Ensuring that you and your assigned stakeholders are completing any Compliance training: establishing if adequate time has been assigned to diaries to complete this, whilst adhering to the Firm’s policies and procedures.
Expenses – support stakeholders with the timely preparation of expenses and invoice claims, ensuring compliance to relevant firm policies.
Event coordination – providing support to stakeholders on the logistics of both internal/external meetings, training and events. Liaising with internal Operations team and/or external suppliers as required.
Supporting the wider Executive Support Team during planned and unplanned absences to ensure a seamless support to stakeholders.
Guide and assist (where necessary) with general office queries, e.g., photocopying, binding, scanning and laminating.
Retain security of documentation and signatures by arranging signing of documents and securing e signed documents, once approved by a relevant EL, that fall outside of the Docu-sign process.
Any other ad hoc administration duties as requested.
Build a diverse network of relationships. Engage and support with Firmwide initiatives such as participation in CSR, Sports and Social, Health & Wellbeing, and other events.
Provide guidance on self-service systems such as travel, Senior Managers / Managers when required, to empower them to use the firm’s self-service tools.
Provide additional support to relevant stakeholders during the busy periods.
When required, provide ad-hoc Workplace Operations Cover for the team.
Direct Reports:
This role reports to:
Executive Support Team Leader
There are no direct reports into this role.
Qualifications & Certifications:
5 years residency
Experience with desktop applications (in particular Microsoft Suite (Mail, Sheets, Docs and Slides)) is desirable. Willingness to learn is essential
Skills & Experience Required:
Essential skills:
Accuracy and attention to detail.
An enthusiastic and positive attitude with the eagerness to learn and drive own continual self-development.
A proactive, helpful and flexible person. Confidently manage and prioritise workloads to meet deadlines, whilst maintaining an exceptional quality of work.
Strong Interpersonal skills with the ability to build and maintain trusted relationships with stakeholders.
Act as a strong team player: collaborate and support colleagues who delegate work to you, ensuring a seamless service is provided to business stakeholders. Proactively share knowledge with colleagues.
Ensure high levels of customer services at all times and be an advocate for the Executive Support team.
Professional behaviours – High levels of discretion and understanding of confidentiality.
Desirable skills:
Show a curious mindset to existing and emerging technologies to support new ways of working and the ability to embrace and adapt to new technology in a fast-moving tech environment.
Strong communication skills and time management
Experience with minute/note taking is desirable
Travel Requirements:
You will be required to travel to the other Island from time to time.
The skills we look for in our people:
All our people need to demonstrate the skills and behaviours that support us in delivering our business strategy. This is important to the work we do for our business, and our clients. These skills and behaviours make up our global leadership framework, Evolved PwC Professional.
The Evolved PwC Professional focuses on two core behaviours: Trusted Leadership and Distinctive outcomes. Trusted Leadership is underpinned by core behaviours that Inspire, Empower and Evolve, and Distinctive outcomes is underpinned by behaviours that Champion, Build and Deliver.
Diversity:
We work in a changing world which offers great opportunities for people with diverse backgrounds and experiences. We seek to attract and employ the best people from the widest talent pool as well as those who reflect the diverse nature of our society. We aim to encourage a culture where people can be themselves and be valued for their unique strengths. Creating value through diversity is what makes us strong as a business.
Education
Degrees/Field of Study required:Degrees/Field of Study preferred:
Certifications
Required Skills
Optional Skills
Accepting Feedback, Accepting Feedback, Active Listening, Administrative Support, Agile Database Administration, Business Process Improvement, Calendar Management, Clerical Support, Collaborative Forecasting, Communication, Communications Management, Concur Travel, Conducting Research, Confidential Information Handling, Corporate Records Management, Correspondence Management, Credentialing Database, Customer Relationship Management, Customer Service Excellence, Customer Service Management, Data Entry, Deployment Coordination, Electronic Billing, Electronic Filing, Electronic Records Management {+ 31 more}
Desired Languages
Travel Requirements
Up to 20%
Available for Work Visa Sponsorship?
No
Government Clearance Required?
No
Job Posting End Date
#J-18808-Ljbffr
Executive Support Administrator employer: PwC
Contact Detail:
PwC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Executive Support Administrator
✨Tip Number 1
Familiarise yourself with PwC's values and culture. Understanding their commitment to diversity and professional development can help you align your approach during interviews and discussions, showcasing how you fit into their ethos.
✨Tip Number 2
Network with current or former employees of PwC, especially those in administrative roles. They can provide insights into the day-to-day responsibilities and expectations, which can be invaluable when preparing for interviews.
✨Tip Number 3
Demonstrate your tech-savviness by being familiar with tools like Salesforce and Microsoft Suite. Highlighting your ability to adapt to new technologies will show that you're ready to thrive in a fast-paced environment.
✨Tip Number 4
Prepare examples of how you've successfully managed multiple tasks or projects in the past. Being able to articulate your organisational skills and attention to detail will be crucial in demonstrating your suitability for the Executive Support Administrator role.
We think you need these skills to ace Executive Support Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the responsibilities of the Executive Support Administrator role. Focus on your administrative support experience, diary management, and any experience with confidential information.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and PwC as a company. Mention specific examples of how your skills and experiences make you a great fit for supporting senior executives and managing tasks efficiently.
Highlight Soft Skills: In your application, emphasise your interpersonal skills, attention to detail, and ability to manage multiple priorities. These are crucial for the Executive Support Administrator position, so provide examples of how you've demonstrated these skills in past roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are key traits for this role.
How to prepare for a job interview at PwC
✨Research PwC and the Role
Before your interview, take some time to research PwC's values, culture, and recent news. Understand the specific responsibilities of the Executive Support Administrator role and think about how your skills align with their needs.
✨Showcase Your Organisational Skills
As an Executive Support Administrator, you'll need to manage schedules and coordinate meetings. Be prepared to discuss your organisational strategies and provide examples of how you've successfully managed multiple tasks in previous roles.
✨Demonstrate Discretion and Professionalism
Given the confidential nature of the role, it's crucial to convey your understanding of discretion and professionalism. Share experiences where you handled sensitive information responsibly and maintained confidentiality.
✨Prepare Questions for Your Interviewers
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions that show your interest in the role and the company, such as inquiries about team dynamics or opportunities for professional development.