Line of Service
Advisory
Industry/Sector
Not Applicable
Specialism
TRS Consulting
Management Level
Senior Manager
Job Description & Summary
About the role
Join a growing Crisis and Resilience team helping organisations prepare for, respond to and recover from disruption. As a Senior Manager – Operational Resilience & Crisis Management, you will lead high-profile resilience, crisis management and business continuity engagements, with a particular focus on financial services clients and other regulated organisations.
You will work closely with senior stakeholders to strengthen resilience capabilities, navigate regulatory expectations and protect important business services. This role is ideal for someone who enjoys solving complex challenges, building trusted relationships and leading teams to deliver meaningful outcomes. Hybrid working and client-site travel may be required.
What your days will look like
You’llhelp clients strengthen resilience capabilities, protect criticalservicesand respond effectively to disruption.
- Lead large-scale operational resilience, crisis management, businesscontinuityand cyber resilience engagements.
- Advisesenior executives and Boards on resilience strategy,regulationanddisruptionpreparedness.
- Design operational resilience capabilities, including service mapping, impact tolerances, scenariotestingand remediation.
- Lead multidisciplinary teams and support business development, propositiondevelopmentand practice growth.
This role is for you if:
- You have led operational resilienceprogrammedesign or implementation.
- You have experience in crisis management, incident response, businesscontinuityor cyber resilience.
- You haveadvisedsenior stakeholders or Boards on resilience-related topics.
- You have managed complexprogrammes,teamsand delivery outcomes.
- You understand UK Operational Resilience regulations,DORAor related resilience frameworks.
- You have consulting experience or experience within a large, complexorganisation.
What you’ll receive from us:
No matter where you may be in your career or personal life, our benefits are designed to add value and support, recognising and rewarding you fairly for your contributions.
We offer a range of benefits including empowered flexibility and a working week split between office, home and client site; private medical cover and 24/7 access to a qualified virtual GP; six volunteering days a year and much more.
Education
(if blank, degree and/or field of study not specified)
Degrees/Field of Study required:
Degrees/Field of Study preferred:
Certifications
(if blank, certifications not specified)
Required Skills
Optional Skills
Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Coaching and Feedback, Communication, Creativity, Cybersecurity Framework, Cybersecurity Governance, Cybersecurity Risk Management, Cybersecurity Strategy, Cybersecurity Threat Mitigation, Cyber Threat Intelligence, Digital Forensics, Embracing Change, Emotional Regulation, Empathy, Firewall (Network Security), Forensic Investigation, Incident Management, Incident Remediation, Incident Response Plan, Inclusion, Influence, Intellectual Curiosity {+ 23 more}
Desired Languages
(If blank, desired languages not specified)
Travel Requirements
Not Specified
Available for Work Visa Sponsorship?
No
Government Clearance Required?
No
Job Posting End Date
August 10, 2026
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Senior Manager – Operational Resilience & Crisis Management in Birmingham employer: PwC
PwC is an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation within its Consulting SAP practice. Employees benefit from extensive growth opportunities through involvement in high-stakes projects, such as leading complex SAP S/4HANA transformations, while being supported by a diverse and inclusive environment in the vibrant city of London. With a commitment to professional development and a focus on delivering impactful client outcomes, PwC stands out as a rewarding place for those seeking meaningful careers in consulting.
