At a Glance
- Tasks: Lead SAP Customer Experience projects and enhance client operations.
- Company: Join PwC, a leader in innovative consulting with a collaborative culture.
- Benefits: Enjoy competitive salary, comprehensive benefits, and opportunities for professional growth.
- Other info: Dynamic role with up to 80% travel and excellent career advancement potential.
- Why this job: Make a real impact by improving customer engagement and operational efficiency.
- Qualifications: Bachelor's degree and 5 years of relevant experience required.
The predicted salary is between 63000 - 77000 £ per year.
The Opportunity
As an SAP Order to Cash Consultant, Manager you will lead client service work focused on SAP Customer Relationship Management applications, helping clients improve operational efficiency, customer engagement, and system integration across sales and service processes. As a Manager you will guide teams, coach team members, manage performance, and bring practical business judgment to complex workstreams, while using technology and innovation to support delivery and uphold PwC values. In this role at PwC, you will analyze client requirements, implement SAP CRM solutions, provide training and support, and contribute to work within our Advisory practice and our SAP Customer specialty within Digital Core Modernization and Sales Technology - SAP CX.
Responsibilities
- Leading SAP Customer Experience and Order to Cash client workstreams from analysis through deployment support
- Managing project plans, budgets, timelines, and scope across multiple client deliverables
- Guiding teams in configuring SAP CRM and related customer process solutions to improve sales and service operations
- Translating client needs into process designs, functional requirements, and implementation approaches
- Reviewing solution deliverables for completeness, technical fit, and alignment with client business objectives
- Coaching team members on SAP CX methods, customer process modeling, and delivery tasks
- Coordinating issue resolution across business and technology stakeholders during implementation cycles
- Identifying opportunities to improve customer relationship management processes, system integration, and user adoption
What You Must Have
- At least a Bachelor's degree
- At least 5 years of experience
What Sets You Apart
- Preference for a Master's or Masters of Business Administration degree in Business Administration/Management
- Preference for a Master's or Masters of Business Administration degree in Computer Science/Information Systems
- Demonstrating SAP order-to-cash consulting experience in client-facing roles
- Leading project planning, budgeting, execution, and delivery across teams
- Mentoring teams through system analysis, issue resolution, and feedback
- Translating customer experience technology into sales process improvements
Travel Requirements
Up to 80%
Job Posting End Date
The salary range for this position is: $99,000 - $232,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more.
PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.
SAP Order to Cash Consultant, Manager in Birmingham employer: PwC
PwC is an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation within its Consulting SAP practice. Employees benefit from extensive growth opportunities through involvement in high-stakes projects, such as leading complex SAP S/4HANA transformations, while being supported by a diverse and inclusive environment in the vibrant city of London. With a commitment to professional development and a focus on delivering impactful client outcomes, PwC stands out as a rewarding place for those seeking meaningful careers in consulting.
StudySmarter Expert Advice🤫
We think this is how you could land SAP Order to Cash Consultant, Manager in Birmingham
✨Tap into SAP Communities
Join online forums and communities dedicated to SAP ERP systems, like ASUG or SAP Community. Getting involved can help us understand current trends, gain insights, and even make valuable connections that might lead us to our next big opportunity!
✨Focus on Industry-Specific Networking
Attend industry-specific meetups, conferences, or webinars focused on SAP and ERP systems. Meeting professionals in person or virtually can set us apart and give us a chance to showcase our passion for this sector!
✨Polish Your SAP Skills
If you haven't already, consider getting certified in SAP modules relevant to your desired role. Not only does this boost our credibility, but it also opens doors to networking opportunities with fellow SAP professionals who might know about full-time openings at PwC.
✨Check Out PwC Directly
Keep an eye on PwC’s career page for openings, especially for roles that match our skill set. Applying through their website can sometimes give us a better shot at getting noticed than going through job boards.
We think you need these skills to ace SAP Order to Cash Consultant, Manager in Birmingham
Some tips for your application 🫡
Highlight Your SAP Experience:When applying for the SAP Order to Cash Consultant, Manager role at PwC, make sure your CV shines with any direct experience you have using SAP ERP systems. If you've completed any relevant projects, list them out and emphasise the outcomes you achieved – this will show us that you can hit the ground running!
Showcase Relevant Certifications:Certifications are a big deal in the SAP world. If you've earned any SAP-related qualifications, like SAP Certified Application Associate, don’t be shy about listing them prominently. They can really set you apart and prove your commitment to mastering the tools we use at PwC.
Tailor Your Cover Letter to Us:In your cover letter, take the time to explain why you're specifically drawn to this role at PwC. We love seeing candidates who are genuinely interested in our mission and how you can contribute to our team with your skills in SAP ERP. Make it personal – it helps us get to know you better!
Be Clear About Your Availability:Since this is a full-time position, clearly state your availability in your application. If you have any specific start dates in mind or you're flexible, let us know! It helps us get a better picture of how soon you could join our team at PwC.
How to prepare for a job interview at PwC
✨Brush Up on SAP Modules
Make sure you're well-versed in the specific SAP modules relevant to the role at PwC. Study the functionalities and configurations of the modules they've listed in the job description, as you'll likely face technical questions about them.
✨Demonstrate Analytical Skills
Be ready to showcase your analytical skills during the interview. You might be asked to solve a scenario involving data analysis or reporting, so think about past experiences where you’ve extracted valuable insights from SAP data.
✨Know Your Integration Points
Since SAP ERP often interacts with various other systems, brush up on how these integrations work. Be prepared to discuss your experience with middleware tools or connecting different modules—this knowledge can set you apart from other candidates.
✨Show Enthusiasm for Continuous Learning
In a full-time role, you'll be expected to keep your skills sharp as SAP continually evolves. Express your eagerness for ongoing training and projects where you've taken the initiative to further your understanding of new SAP technologies.
