At a Glance
- Tasks: Lead technology risk and quality management activities in a dynamic team.
- Company: Join PwC Channel Islands, a leader in professional services.
- Benefits: Competitive salary, career development, and a collaborative work environment.
- Other info: Opportunity for growth and learning in a supportive team.
- Why this job: Make a real impact on technology governance and quality management.
- Qualifications: Bachelor’s degree in business or technology; experience with ISO 27001 preferred.
The predicted salary is between 60000 - 80000 £ per year.
At PwC Channel Islands, we are looking for a Technology Governance Specialist to lead and coordinate technology risk and quality management activities within the Business Enablement’s Technology & Transformation team. Reporting to the CIO, you will be responsible for ensuring our System of Quality Management is documented and operated using the Quality Management for Service Excellence framework, fulfil Quality Management Review responsibilities, drive compliance with Network Standards and Information Security Policy, and coordinate internal audit readiness and remediation.
Responsibilities
- QMSE and SoQM oversight
- Maintain and continuously improve SoQM documentation aligned to the QMSE framework.
- Ensure all Business Application Owners carry out annual application control reviews.
- Coordinate control design, operation, monitoring and remediation across Technology & Transformation.
- Maintain clear ownership, evidence and status for all controls and actions.
- QMR responsibilities and Objective 11
- Plan, schedule and conduct the periodic QMR for Technology & Transformation.
- Test and evaluate the design and operating effectiveness of the SoQM to verify the overall quality objective.
- Produce QMR materials and present outcomes to the CIO and governance forums.
- Track remediation actions to closure and report progress.
- Network Standards compliance
- Interpret applicable Network Standards for Technology & Transformation and perform gap assessments.
- Document compliance evidence, manage remediation plans and coordinate exceptions.
- Provide periodic compliance reporting and maintain a standards register.
- Information Security Policy (ISP) and ISO 27001 alignment
- Ensure processes, projects and services align with the firm’s ISP and ISO 27001‑aligned practices.
- Coordinate risk assessments, oversee control operation and evidence, and lead awareness activities.
- Partner with technical owners to embed “security by design” in change initiatives.
- Maintain the Channel Islands application register and coordinate quarterly updates and annual owner attestations.
- Internal audit liaison
- Act as primary contact for internal audit engagements covering Technology & Transformation.
- Coordinate readiness, evidence collection, stakeholder interviews and timely responses.
- Agree action plans, address root causes and track actions through to closure.
- Stakeholder management and reporting
- Build strong relationships across Technology & Transformation and Business Enablement leadership.
- Prepare concise reports for the CIO and governance forums on QMR outcomes, standards and audit actions.
- Promote awareness and training on responsibilities tied to QMSE, Objective 11, Network Standards and ISP.
- Capture lessons learned from reviews and audits to improve controls and ways of working.
- Share good practice across the team to strengthen compliance and reduce recurring issues.
Qualifications & Certifications
- Bachelor’s degree in a relevant field (e.g., business, technology) or equivalent practical experience.
- Relevant professional qualifications are welcome; experience with ISO 27001‑aligned practices is expected.
Essential Skills
- Proven experience in technology risk, quality management or internal audit in a technology context.
- Working knowledge of ISO 27001‑aligned practices and enterprise Information Security Policies.
- Hands‑on experience planning and executing reviews/testing, documenting evidence and tracking remediation to closure.
- Ability to translate standards and policy requirements into practical, proportionate controls.
- Excellent communication and stakeholder engagement skills, with clear written reporting.
- Strong analytical, organisational and problem‑solving skills.
- Experience in Risk Assurance Specialist (RAS).
Desirable Skills
- Experience operating within a network standards environment.
- Familiarity with QMSE/QMR and Systems of Quality Management.
- Experience coordinating internal audits and responding to findings.
- Ability to simplify complex risk/quality topics for nonspecialists.
Travel Requirements
Ad hoc travel to Guernsey or the UK when required.
Additional Requirements
- Government clearance required: Yes.
- Work visa sponsorship: No.
BCI Technology Governance Specialist employer: PwC
At PwC Channel Islands, we pride ourselves on fostering a dynamic work environment that champions innovation and professional growth. As a Technology Governance Specialist, you will be part of a collaborative team dedicated to excellence in technology risk management, with access to comprehensive training and development opportunities. Our commitment to quality and compliance, combined with a supportive culture, makes us an exceptional employer for those seeking meaningful and rewarding careers in the heart of the Channel Islands.
StudySmarter Expert Advice🤫
We think this is how you could land BCI Technology Governance Specialist
✨Join Compliance Communities
Get involved in compliance and risk communities — both online and offline. Look for forums, LinkedIn groups, or even local meetups where compliance pros hang out. You never know who might drop a job opportunity your way!
✨Attend Industry Conferences
Keep an eye out for compliance and risk management conferences and workshops in your area. These events are a goldmine for networking, and they often have job boards or recruiters on-site looking for new talent. Plus, it’s a chance to learn what's trending in the field.
✨Leverage Your University Career Services
If you’ve recently graduated or are still studying, head over to your university's career services. Many companies, including those in compliance, actively recruit fresh talent through these services, so make sure you tap into that resource.
✨Showcase Your Knowledge Online
Start writing articles or blog posts about compliance topics that interest you. Share them on platforms like LinkedIn to demonstrate your knowledge and passion. This not only builds your presence in the field but can also catch the attention of companies like PwC looking for candidates who are engaged and informed.
We think you need these skills to ace BCI Technology Governance Specialist
Some tips for your application 🫡
Show Your Understanding of Compliance:In the compliance-risk field, it's super important to showcase your understanding of regulations and risk management frameworks. Highlight any relevant coursework, certifications (like ICA or AML), or even projects that demonstrate your knowledge and commitment to this area. We want to see how you can navigate this complex landscape!
Quantify Your Achievements:When detailing your experience, try to quantify your achievements. For example, if you've previously worked on a project that improved compliance metrics or reduced risk exposure, give us the numbers! This data-driven approach really stands out to hiring managers in compliance-risk roles.
Tailor Your CV to Reflect Relevant Skills:Make sure your CV highlights skills that are particularly relevant to compliance, like attention to detail, analytical thinking, and report writing. Ensure these are easy to spot – consider using bullet points to break down your responsibilities and achievements for maximum impact!
Craft a Motivating Cover Letter:In your cover letter, let us know why you’re excited about the compliance-risk role at PwC. Share what motivates you about compliance, and how you believe you can contribute to our mission. This is your chance to showcase not only your skills but also your passion for this important field!
How to prepare for a job interview at PwC
✨Master the Regulations
Brush up on key compliance regulations relevant to the industry you're applying to. Familiarising yourself with specific laws and frameworks used in your field will give you an edge during technical questions. Show that you’re not just aware of them but can also apply them—think real-life scenarios!
✨Show Your Analytical Skills
Compliance roles really focus on analytical skills, so be prepared for case studies or situational questions during the interview. We've got to demonstrate how we approach risk assessments or compliance audits, possibly drawing on examples from past experiences or university projects. Bring some thoughtful case scenarios to discuss!
✨Know Your Tools
Get comfortable with commonly used compliance software and tools. Familiarity with platforms like RSA or MetricStream can really impress during your interview, as it shows you're ready to hit the ground running. If you’ve had any experience with them, make sure to highlight that!
✨Align with Company Culture
Since it's a full-time position, show your long-term commitment and interest in the company’s mission and values. Dive into how your ethics and professional philosophy align with PwC’s stance on compliance. A shared vision can really resonate with interviewers looking for fit as much as skill!
