At a Glance
- Tasks: Lead and develop technology-enabled retail conduct propositions and support client engagements.
- Company: Join PwC UK, a leading firm helping clients tackle their biggest challenges.
- Benefits: Enjoy flexible working, private medical cover, and six volunteering days a year.
- Other info: Work from various hubs across the UK, including London, Edinburgh, and Manchester.
- Why this job: Be at the forefront of transforming retail banking conduct in a dynamic environment.
- Qualifications: Experience in consulting or retail banking with a focus on risk and regulatory change.
The predicted salary is between 43200 - 72000 € per year.
Join to apply for the Retail Banking - Conduct Risk Senior Manager role at PwC UK
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Join to apply for the Retail Banking - Conduct Risk Senior Manager role at PwC UK
- Our Risk division has big aspirations for growth over the next 3 years and beyond. We work with our clients to help them solve their biggest challenges and to do work that matters. Within our Financial Services practice, the Banking Conduct team will contribute to this growth and is looking for passionate and experienced individuals with an innovation and growth mindset to be a part of this journey.
- The Banking Conduct team is comprised of 50 plus individuals focused on delivering large-scale risk and regulatory-driven change in wholesale and retail financial services with a focus on conduct and non-financial risks. This role is targeted at retail banking professionals. We support our clients to help make smarter and strategic risk decisions, optimise their risk and control environments, maintain customer-centricity and ultimately be a trusted risk partner in helping their business thrive and grow.
- The role has been created due to a number of growth opportunities and successes across retail financial services markets.
- You will be a part of the team driving the development of technology-enabled client solutions and offerings which help our retail banking clients manage their conduct risks and deliver good customer outcomes. This is a growth priority for our business, and therefore provides a unique opportunity to be at the centre of growing our retail banking conduct proposition at a time of significant change across the industry.
- Our Risk division has big aspirations for growth over the next 3 years and beyond. We work with our clients to help them solve their biggest challenges and to do work that matters. Within our Financial Services practice, the Banking Conduct team will contribute to this growth and is looking for passionate and experienced individuals with an innovation and growth mindset to be a part of this journey.
- The Banking Conduct team is comprised of 50 plus individuals focused on delivering large-scale risk and regulatory-driven change in wholesale and retail financial services with a focus on conduct and non-financial risks. This role is targeted at retail banking professionals. We support our clients to help make smarter and strategic risk decisions, optimise their risk and control environments, maintain customer-centricity and ultimately be a trusted risk partner in helping their business thrive and grow.
- The role has been created due to a number of growth opportunities and successes across retail financial services markets.
- You will be a part of the team driving the development of technology-enabled client solutions and offerings which help our retail banking clients manage their conduct risks and deliver good customer outcomes. This is a growth priority for our business, and therefore provides a unique opportunity to be at the centre of growing our retail banking conduct proposition at a time of significant change across the industry.
- We are looking for a talented individual to help develop and drive this growth area with a focus on helping lead and build technology-enabled retail conduct propositions, services and offerings. Our ultimate goal is to take these service offerings to market. Once we have successfully developed these service offerings you will continue to play a key role supporting delivery of client engagements and undertaking ongoing business development activities.
- Consumer Duty
- Regulatory Reforms and Post-Brexit work
- Non-financial risk transformation
- Consumer credit and lending practices
- Regulatory authorisations and licensing
- Our team is based across the UK, with hubs in London, Edinburgh and Manchester.
- Consulting experience and/or experience of leading business growth and development activity
- FS retail conduct experience with large, complex organisations (ideally retail banks or large retail lenders)
- Leading self and others through a specific programme of work of which you will help set the parameters (ideally in the context of risk/regulatory-driven change)
- Development of service offerings, use cases and proof of concepts, some of which will be technology-enabled
- Ability to understand how the use of data and technology can inform better management of conduct risks, including practical application
- Working within financial services from a consulting, banking or regulatory perspective
- Awareness of the impact of regulation on firms’ business models and the changes required to improve how regulatory and conduct risk is managed, including customer outcomes; and an ability to practically apply solutions
- An appreciation of the UK regulatory conduct regime and how it will evolve under the new Consumer Duty including concepts underpinning regulatory permissions, governance and conduct risk
- Understanding of the customer journey/experience in a regulated environment
- Commercial awareness, sound reporting skills and the ability to work under your own initiative
No matter where you may be in your career or personal life, our benefits are designed to add value and support, recognising and rewarding you fairly for your contributions.
We offer a range of benefits including empowered flexibility and a working week split between office, home and client site; private medical cover and 24/7 access to a qualified virtual GP; six volunteering days a year and much more.
Seniority level
Seniority level
Mid-Senior level
Employment type
Employment type
Full-time
Job function
Job function
Finance and SalesIndustries
Accounting
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#J-18808-LjbffrRetail Banking - Conduct Risk Senior Manager in Glasgow employer: PwC UK
At PwC UK, we pride ourselves on being an exceptional employer, particularly for those in the Retail Banking - Conduct Risk Senior Manager role. Our dynamic work culture fosters innovation and collaboration, providing employees with ample opportunities for professional growth and development. With a strong focus on employee well-being, we offer flexible working arrangements, comprehensive benefits, and a commitment to making a meaningful impact in the financial services sector, all while being based in vibrant locations like Glasgow.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Banking - Conduct Risk Senior Manager in Glasgow
✨Tip Number 1
Network with professionals in the retail banking and conduct risk sectors. Attend industry events, webinars, or local meetups to connect with individuals who work at PwC or similar firms. This can give you insights into the company culture and potentially lead to referrals.
✨Tip Number 2
Stay updated on the latest regulatory changes and trends in the retail banking sector. Being knowledgeable about current issues, such as the Consumer Duty and non-financial risk transformation, will demonstrate your commitment and expertise during interviews.
✨Tip Number 3
Prepare to discuss specific examples of how you've led business growth or developed service offerings in previous roles. Highlighting your experience with technology-enabled solutions will resonate well with the expectations for this position.
✨Tip Number 4
Familiarise yourself with PwC's values and mission, particularly their focus on innovation and client-centricity. Tailoring your conversations and responses to align with these values can help you stand out as a candidate who fits well within their team.
We think you need these skills to ace Retail Banking - Conduct Risk Senior Manager in Glasgow
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in retail banking and conduct risk. Use specific examples from your past roles that demonstrate your ability to lead business growth and manage regulatory changes.
Craft a Compelling Cover Letter:In your cover letter, express your passion for the role and the impact you can make within the Banking Conduct team. Mention your understanding of the UK regulatory conduct regime and how it relates to customer outcomes.
Showcase Your Consulting Experience:Emphasise any consulting experience you have, particularly in financial services. Highlight projects where you led teams or developed service offerings that align with the responsibilities of the role.
Demonstrate Innovation and Growth Mindset:Illustrate your innovation and growth mindset by discussing how you've previously contributed to technology-enabled solutions in retail banking. Provide examples of how you’ve used data and technology to improve conduct risk management.
How to prepare for a job interview at PwC UK
✨Understand the Regulatory Landscape
Familiarise yourself with the UK regulatory conduct regime, especially the new Consumer Duty. Be prepared to discuss how these regulations impact retail banking and how you can help clients navigate these changes.
✨Showcase Your Consulting Experience
Highlight your previous consulting roles or experiences in leading business growth within financial services. Be ready to provide examples of how you've successfully managed risk and regulatory-driven change in complex organisations.
✨Demonstrate Technological Insight
Discuss your understanding of how technology can enhance risk management in retail banking. Prepare to share any relevant experience in developing technology-enabled solutions that improve customer outcomes and manage conduct risks.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills in real-world situations. Think about past projects where you led teams through significant changes and be ready to explain your approach and the outcomes.
