PwC UK is seeking a Manager to join our Customer team. You will lead workstreams across customer-led transformation engagements, manage day-to-day client relationships, coach junior colleagues, and ensure high quality deliverables.
You will diagnose issues, identify opportunities, design practical solutions and support delivery across service excellence, customer operations, contact centre transformation and process improvement. A strong consulting background in public sector is valued.
#J-18808-LjbffrPublic Sector Customer Transformation Lead employer: PwC UK
At PwC, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. Our commitment to employee growth is evident through our comprehensive benefits package, which includes flexible working arrangements, private medical cover, and opportunities for volunteering. Located at the heart of a global deals business, our team thrives on tackling complex challenges while supporting each other in achieving both personal and professional milestones.