PLS Customer Transformation - Functional Consultant – Manager

PLS Customer Transformation - Functional Consultant – Manager

Full-Time 60000 - 80000 £ / year (est.) Home office (partial)
PwC UK

At a Glance

  • Tasks: Collaborate with stakeholders to transform Pharma industry processes and implement innovative solutions.
  • Company: Join PwC's dynamic Consumer Markets practice, focused on customer transformation.
  • Benefits: Enjoy flexible working, private medical cover, and generous volunteering days.
  • Other info: Great career growth opportunities in a supportive and collaborative environment.
  • Why this job: Make a real impact in the Pharma sector while developing your consulting skills.
  • Qualifications: Experience in Pharma/MedTech, with a focus on Sales, Marketing, or Medical Affairs.

The predicted salary is between 60000 - 80000 £ per year.

We are seeking enthusiastic and motivated functional consultants with Pharma industry expertise across Sales, Marketing, Customer Experience, and/or Medical Affairs to join our Customer Transformation team within PwC’s fast growing Consumer Markets practice. The ideal candidate will have a strong Pharma/MedTech background combined with experience in business process analysis, requirements gathering, and solution design. A proven track record of delivering Marketing, Sales, or Customer Experience solutions is essential, particularly in areas such as Commercial–Medical operating model transformation, Marketing and Content Supply Chain, and Omni channel and field force transformation. Experience with platforms such as Salesforce/Veeva Life Sciences, Adobe Creative tools, and Customer Experience or Omni channel technologies is highly desirable.

This Role Is For You If

  • You have strong experience as a functional consultant, ideally within Pharma/ Med Tech/ Life Sciences industry area, with a strong focus on Sales, Marketing (Content/ Brand) or Medical Affairs transformation.
  • You have proven experience with relevant Pharma industry Marketing, Sales or Medical Affairs technology implementations on any relevant apps.
  • Can demonstrate a deep understanding of sales, marketing and medical affairs operations, including Customer Experience, Omnichannel, Field operations, Content and/ or Marketing assessments, Operating Model design and implementation.
  • Prior consulting experience essential.

What Your Days Will Look Like

  • Collaborating with stakeholders to collect and define project requirements.
  • Performing in-depth analysis of business processes, systems, and user needs to identify potential solutions and areas for improvement.
  • Development and maintenance of comprehensive functional and non-functional requirement documents, including user stories and use cases.
  • Simplifying complex technical concepts for non-technical stakeholders to ensure clear understanding.
  • Partnering with development teams to ensure requirements are accurately implemented and issues are resolved promptly.
  • Configuring applications to align with business processes and client requirements.
  • Conducting quality assurance testing to confirm that the software meets specified requirements and operates as intended.
  • Facilitating training sessions and producing user documentation to support the smooth adoption of new software features.
  • Overseeing project timelines, deliverables, and resources to guarantee successful implementation.

What You’ll Receive From Us

No matter where you may be in your career or personal life, our benefits are designed to add value and support, recognising and rewarding you fairly for your contributions. We offer a range of benefits including empowered flexibility and a working week split between office, home and client site; private medical cover and 24/7 access to a qualified virtual GP; six volunteering days a year and much more.

PLS Customer Transformation - Functional Consultant – Manager employer: PwC UK

PwC is an exceptional employer that prioritises employee well-being and professional growth, particularly within the dynamic Consumer Markets practice. With a strong focus on flexibility, our work culture encourages collaboration and innovation, while offering comprehensive benefits such as private medical cover and opportunities for volunteering. Join us in a role that not only values your expertise in the Pharma industry but also supports your career development in a thriving environment.

PwC UK

Contact Details:

PwC UK Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land PLS Customer Transformation - Functional Consultant – Manager

Tip Number 1

Network like a pro! Reach out to your connections in the Pharma and MedTech industries. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!

Tip Number 2

Showcase your expertise! Create a portfolio that highlights your past projects and successes in Sales, Marketing, or Customer Experience. This will give potential employers a clear picture of what you can bring to the table.

Tip Number 3

Prepare for interviews by brushing up on your knowledge of relevant technologies like Salesforce or Adobe Creative tools. Be ready to discuss how you've used these platforms in your previous roles to drive transformation.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!

We think you need these skills to ace PLS Customer Transformation - Functional Consultant – Manager

Pharma Industry Expertise
Business Process Analysis
Requirements Gathering
Solution Design
Marketing Solutions Delivery
Sales Solutions Delivery
Customer Experience Solutions Delivery

Some tips for your application 🫡

Tailor Your CV:Make sure your CV speaks directly to the role. Highlight your Pharma industry experience and any relevant projects you've worked on. We want to see how your background aligns with our needs!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your skills in Sales, Marketing, or Medical Affairs can make a difference. Keep it engaging and personal.

Showcase Your Achievements:Don’t just list your responsibilities; show us what you’ve achieved! Use specific examples of how you’ve transformed processes or delivered solutions in previous roles. Numbers and outcomes speak volumes!

Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at PwC UK

Know Your Pharma Stuff

Make sure you brush up on your Pharma industry knowledge, especially around Sales, Marketing, and Medical Affairs. Be ready to discuss specific examples from your past experience that showcase your expertise in these areas.

Showcase Your Consulting Skills

Prepare to talk about your previous consulting experiences. Highlight how you've successfully gathered requirements, analysed business processes, and designed solutions. Use concrete examples to demonstrate your ability to simplify complex concepts for non-technical stakeholders.

Familiarise with Relevant Technologies

Get comfortable with platforms like Salesforce, Veeva Life Sciences, and Adobe Creative tools. If you have experience with Customer Experience or Omni channel technologies, be sure to mention it. This will show that you're not just knowledgeable but also technically savvy.

Prepare for Scenario Questions

Expect scenario-based questions where you'll need to demonstrate your problem-solving skills. Think of situations where you've had to oversee project timelines or conduct quality assurance testing, and be ready to explain your approach and the outcomes.