At a Glance
- Tasks: Join our team to transform Pharma with innovative solutions in Sales, Marketing, and Customer Experience.
- Company: PwC's dynamic Consumer Markets practice, focused on customer transformation.
- Benefits: Flexible working, private medical cover, and six volunteering days a year.
- Other info: Collaborative environment with opportunities for personal and professional growth.
- Why this job: Make a real impact in the Pharma industry while developing your consulting skills.
- Qualifications: Experience in Pharma/MedTech and proven track record in Sales or Marketing transformations.
The predicted salary is between 60000 - 80000 £ per year.
We are seeking enthusiastic and motivated functional consultants with Pharma industry expertise across Sales, Marketing, Customer Experience, and/or Medical Affairs to join our Customer Transformation team within PwC’s fast growing Consumer Markets practice. The ideal candidate will have a strong Pharma/MedTech background combined with experience in business process analysis, requirements gathering, and solution design. A proven track record of delivering Marketing, Sales, or Customer Experience solutions is essential, particularly in areas such as Commercial–Medical operating model transformation, Marketing and Content Supply Chain, and Omni channel and field force transformation. Experience with platforms such as Salesforce/Veeva Life Sciences, Adobe Creative tools, and Customer Experience or Omni channel technologies is highly desirable.
This Role Is For You If
- You have strong experience as a functional consultant, ideally within Pharma/ Med Tech/ Life Sciences industry area, with a strong focus on Sales, Marketing (Content/ Brand) or Medical Affairs transformation.
- You have proven experience with relevant Pharma industry Marketing, Sales or Medical Affairs technology implementations on any relevant apps.
- Can demonstrate a deep understanding of sales, marketing and medical affairs operations, including Customer Experience, Omnichannel, Field operations, Content and/ or Marketing assessments, Operating Model design and implementation.
- Prior consulting experience essential.
What Your Days Will Look Like
- Collaborating with stakeholders to collect and define project requirements.
- Performing in-depth analysis of business processes, systems, and user needs to identify potential solutions and areas for improvement.
- Development and maintenance of comprehensive functional and non-functional requirement documents, including user stories and use cases.
- Simplifying complex technical concepts for non-technical stakeholders to ensure clear understanding.
- Partnering with development teams to ensure requirements are accurately implemented and issues are resolved promptly.
- Configuring applications to align with business processes and client requirements.
- Conducting quality assurance testing to confirm that the software meets specified requirements and operates as intended.
- Facilitating training sessions and producing user documentation to support the smooth adoption of new software features.
- Overseeing project timelines, deliverables, and resources to guarantee successful implementation.
What You’ll Receive From Us
No matter where you may be in your career or personal life, our benefits are designed to add value and support, recognising and rewarding you fairly for your contributions. We offer a range of benefits including empowered flexibility and a working week split between office, home and client site; private medical cover and 24/7 access to a qualified virtual GP; six volunteering days a year and much more.
PLS Customer Transformation - Functional Consultant – Manager in London employer: PwC UK
PwC is an exceptional employer that prioritises employee well-being and professional growth, particularly within the dynamic Consumer Markets practice. With a strong focus on flexibility, our work culture encourages collaboration and innovation, while offering comprehensive benefits such as private medical cover and opportunities for volunteering. Join us in a role that not only values your expertise in the Pharma industry but also supports your career development in a thriving environment.
StudySmarter Expert Advice🤫
We think this is how you could land PLS Customer Transformation - Functional Consultant – Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the Pharma and MedTech industries. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Showcase your expertise! Create a portfolio that highlights your past projects and successes in Sales, Marketing, or Customer Experience. This will give potential employers a clear picture of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by brushing up on your knowledge of relevant technologies like Salesforce or Adobe Creative tools. Be ready to discuss how you've used these platforms in your previous roles to drive transformation.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace PLS Customer Transformation - Functional Consultant – Manager in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role. Highlight your Pharma industry experience and any relevant projects you've worked on. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your skills in Sales, Marketing, or Medical Affairs can make a difference. Keep it engaging and personal.
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you’ve transformed processes or delivered solutions in previous roles. Numbers and outcomes speak volumes!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at PwC UK
✨Know Your Pharma Stuff
Make sure you brush up on your Pharma industry knowledge, especially around Sales, Marketing, and Medical Affairs. Be ready to discuss specific examples from your past experiences that showcase your expertise in these areas.
✨Showcase Your Consulting Skills
Prepare to highlight your consulting experience by discussing how you've successfully gathered requirements and transformed business processes. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.
✨Familiarise with Relevant Technologies
Get comfortable with platforms like Salesforce, Veeva Life Sciences, and Adobe Creative tools. If you have hands-on experience, be ready to share how you've used these technologies to drive customer experience or marketing solutions.
✨Communicate Clearly
Practice simplifying complex concepts for non-technical stakeholders. During the interview, demonstrate your ability to communicate effectively by breaking down technical jargon into relatable terms, showing that you can bridge the gap between tech and business.
