Head of Client Experience & Engagement in London

Head of Client Experience & Engagement in London

London Full-Time 60000 - 80000 £ / year (est.) No working from home possible
PwC UK

At a Glance

  • Tasks: Lead a team to enhance client experiences and drive engagement strategies.
  • Company: Join PwC UK, a leader in professional services with a focus on client success.
  • Benefits: Attractive salary, flexible working options, and opportunities for personal growth.
  • Other info: Collaborative culture with a focus on innovation and career advancement.
  • Why this job: Shape exceptional client journeys and make a real impact in a dynamic environment.
  • Qualifications: Proven leadership experience in client engagement and a passion for customer-centric strategies.

The predicted salary is between 60000 - 80000 £ per year.

PwC UK is seeking a senior Client Experience leader to bring PwC’s firmwide Client Experience vision to life within Customer Success in the United Kingdom. This role will oversee a multidisciplinary team across Client Listening and Buyer Engagement, translating the vision into practical plans and measurable outcomes that elevate engagement with priority clients and senior buyers. You will drive a customer-centric approach, collaborating across teams to shape exceptional journeys, embed best practices.

Head of Client Experience & Engagement in London employer: PwC UK

At PwC, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. Our commitment to employee growth is evident through our comprehensive benefits package, which includes flexible working arrangements, private medical cover, and opportunities for volunteering. Located at the heart of a global deals business, our team thrives on tackling complex challenges while supporting each other in achieving both personal and professional milestones.

PwC UK

Contact Details:

PwC UK Recruitment Team

We think you need these skills to ace Head of Client Experience & Engagement in London

Client Experience Management
Customer Success Strategy
Team Leadership
Cross-Functional Collaboration
Engagement Metrics Analysis
Customer-Centric Approach
Project Planning