At a Glance
- Tasks: Lead transformative projects in Financial Services, enhancing operations and driving meaningful change.
- Company: Join PwC's dynamic Financial Services practice with a focus on innovation.
- Benefits: Flexible working, private medical cover, volunteering days, and more.
- Other info: Opportunity for career growth in a collaborative and inclusive environment.
- Why this job: Shape the future of Financial Services while developing your leadership skills.
- Qualifications: Strong consulting experience in operational transformation within Financial Services.
The predicted salary is between 63000 - 77000 £ per year.
Join PwC’s growing Financial Services practice, supporting clients across Banking, Insurance, and Asset & Wealth Management, an area of significant transformation and strategic focus. As a key member of our evolving BSCO team, Senior Managers have a unique opportunity to lead high-impact Operational Excellence engagements spanning Operational Transformation, Operations Strategy, Productivity and Cost Optimisation, Operating Model Design, and Managed Services, helping clients transform how their operations are designed, managed and delivered.
We are seeking a dynamic and experienced Senior Manager who is passionate about driving meaningful change across large, complex Financial Services organisations. This role offers the opportunity to lead major client engagements, shape solutions to complex operational challenges, build trusted relationships with senior stakeholders, and play a key role in developing and growing our Operational Excellence business across Financial Services.
What Your Days Will Look Like
- Lead complex Operational Excellence and operations transformation engagements across Banking, Insurance and Asset & Wealth Management, taking accountability for high-quality delivery and sustainable client outcomes.
- Advise clients on operational challenges, drawing on expertise in areas such as Operations Strategy, Productivity and Cost Optimisation, Operating Model Design, Managed Services and Operational Transformation.
- Lead the design and implementation of operating model and transformation initiatives, translating strategic objectives into practical changes across process, organisation, technology and ways of working.
- Build trusted relationships with senior client stakeholders, understanding their priorities and helping shape practical solutions, business cases and transformation roadmaps.
- Lead multidisciplinary consulting teams, setting clear direction, maintaining high standards of delivery and creating an inclusive and collaborative working environment.
- Act as a role model and coach for Managers, Senior Associates and junior consultants, supporting their development through feedback, coaching and on-the-job learning.
- Lead and support business development activities, including identifying client needs, shaping propositions, developing proposals and supporting client pitches.
- Maintain strong commercial, quality and risk management discipline across engagements and business development activity.
- Maintain an up-to-date understanding of developments across Financial Services and Operational Excellence, including evolving operating models, productivity and cost pressures, managed services, AI and automation.
This Role Is For You If
- Strong consulting experience, or equivalent senior industry experience, delivering operational or business transformation within Financial Services, with deeper knowledge of the operating environment and value chain in at least one of Banking, Insurance or Asset & Wealth Management.
- Experience leading client engagements or transformation initiatives, with responsibility for delivery, senior stakeholder engagement and team leadership.
- Strong expertise and delivery experience in one or more areas of Operational Excellence, such as Operational Transformation, Operations Strategy, Productivity and Cost Optimisation, Operating Model Design, Managed Services or process transformation, with experience translating strategy into practical and sustainable operational change.
- Strong analytical and problem-solving capability, with the ability to structure complex and ambiguous problems and translate analysis into practical recommendations.
- Strong client relationship and business development experience, including engaging senior stakeholders, shaping solutions and leading proposal development.
- Strong commercial and engagement leadership capability, including managing teams, resourcing, delivery risk and engagement economics.
- An understanding of how data, analytics, AI, automation and emerging technologies can be applied to improve operational performance.
- Experience in areas such as sourcing strategy, outsourcing, managed services or alternative service-delivery models would be advantageous but is not essential.
What You’ll Receive From Us
No matter where you may be in your career or personal life, our benefits are designed to add value and support, recognising and rewarding you fairly for your contributions. We offer a range of benefits including empowered flexibility and a working week split between office, home and client site; private medical cover and 24/7 access to a qualified virtual GP; six volunteering days a year and much more.
Financial Services Operational Excellence - Senior Manager in London employer: PwC UK
PwC is an exceptional employer that prioritises employee well-being and professional growth, particularly in the dynamic field of employment tax. With a collaborative work culture, flexible working arrangements, and comprehensive benefits including private medical cover and volunteering opportunities, PwC empowers its employees to thrive both personally and professionally. Joining our Reward & Employment team means being part of a supportive environment where your expertise will be valued and your career can flourish.
StudySmarter Expert Advice🤫
We think this is how you could land Financial Services Operational Excellence - Senior Manager in London
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
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Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like PwC UK. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Financial Services Operational Excellence - Senior Manager in London
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to PwC UK.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on PwC UK's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at PwC UK
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with PwC UK.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at PwC UK will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former PwC UK employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
